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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 20 reviews

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90%
would recommend
to a friend

Customers are saying

Customers find value in the easy installation process and perfect fit of the 65" The Frame Customizable Bezel. Many customers commented on how clean the look is and how simple it was to install. Others mentioned that the bezel fits perfectly on the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to install plastic frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a plastic, wood-look frame only sightly larger than the black metal edge of the TV. It doesn't change the look of the TV much. It snaps on with magnets and can be easily added when the TV is on the wall in less time than it takes to get out your ladder and put it away again. No tools needed. It came at a discounted price ($85) as a bundle with the TV purchase. I would have been disappointed to have paid the full ($250) price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the frame

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pertect just what I expected. Geek squad installetion made it a turn key project.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame is very easy to install and looks great. Although it’s kind of expensive it completely changes the appearance of the TV for the better.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Makes the TV look great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it . It really makes the tv look like Artwork hanging on the wall. Not inexpensive but the look is fabulous Buy it ,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely a steal to get a better look in the roo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean look, easy to install. Definitely needed if you want a different look

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Frame for art tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product kind of pricey for what it is. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect Pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bezel white frame attached to our 65" Frame TV fits perfectly with our white wall mounted floating panel. The colors blend well as if they are part of a set.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv/nice color/great art to choose from,something for every season

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! It went on easy! The first one they sent was damaged. The boxing poorly protected the long frame pieces

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frame, looks perfect! Works as intended makes the tv look more like a picture frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV...Samsung has great products. Now just waiting for the frame to come in.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung - 65" The Frame Customizable Bezel - Brown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 65" The Frame Customizable Bezel - Brown - Great visual. Pleasing to the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very exquisite! I love how the brown matches the furniture in my room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe a company like Samsung would make something so cheap and shoddy. I had my TV professionally installed and mounted flush against the wall before my frame arrived. When they came back to add the frame the installers quickly realized that it would not work when placed flush against the wall. The frame would fall apart due to the contact with the wall. I told them to return it. In all honestly, it did very little for the overall aesthetics of the TV so I didn't feel so bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Darker color but good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite a bit darker than the picture showed. We got used to it. Fits the tv well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it after I got a replacement and it wasn’t b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st one I received was broken. Getting a new one out was very easy and came quickly. It makes the TV truly look like a frame. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bezel. Fits perfectly on the TV and truly transforms the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Works great and exactly what I was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customized Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up my package from curb side and came home to open. There is an accordion like crease in the box which was a red flag. I opened the top part of the box and pieces fell out. I have waited for an item now for over a week and it is broken. Wait time to speak with an associate is one hour and 58 minutes.

    No, I would not recommend this to a friend
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