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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the 7.4 cu. ft. 12-Cycle Electric Dryer with Steam's steam feature, large capacity, and quiet operation. Many also praise its ease of use, excellent drying performance, and the wide array of settings. The dryer's size is frequently noted as a positive attribute, fitting well in various laundry spaces. While some users find the drying time to be longer than expected, particularly for large loads, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 331 reviews
  • Pros mentioned:
    Noise level, Steam

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of settings and options. Love the steam feature. Extremely quiet. Best Buy delivery guys were awesome. You will have to buy dryer vent and cord with "free" delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A wonderful dryer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much noise but altogether one of the best dryers I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer many settings works great nice and quite and huge inside

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Steam

    Rated 5 out of 5 stars

    Large and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to buy a new dryer, was reading reviews. Some Samsung dryers were giving folks trouble, but those reviews were for dryers produced a few years ago. This new model for 2016 is large, efficient and powerful. I mean, after you select the settings and press the start button, bam, this unit takes off like a rocket. The obtional steam is a great new feature, hooks up in seconds and all parts come with the dryer. Best Buy had the best price, with free instal. The instal folks were very professional and knowable. I would recommend this unit to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is a high capacity dryer and works very well all together. We definitely think that this one is better than many that we have used over the past couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Steam
    Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great product! Nice looking and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer as a set with the matching washer and I am so happy with this dryer! Settings are easy to choose, no more waiting hours for towels or bulky items to dry. My old dryer I would have to have on the max setting and run three times to get towels dry. This one is awesome. Also love the wrinkle free and steam settings for permanent press or delicate items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Steam

    Rated 4 out of 5 stars

    It doesn't just dry, it irons too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase I've made in years. Talk about a labor saving device! With the steam function, you clothes come out virtually wrinkle free. And when you're in a hurry in the morning, just toss your outfit in, select wrinkle release, have a cup of coffee, and retrieve warm, practically fresh pressed clothes for work. The dryer is huge and can hold a king-sized comforter (no more trips to the overheated laundromat!) The control panel is a nice compromise between old school knobs and an lcd touchscreen. All of the buttons are sealed mechanical buttons and the lcd readout displays information about selected options and status. The best thing is an estimated time to completion. Just set the timer on your phone and get on with other business. No more need for periodic checks on the dryer's progress! My only beef is with the smoked glass door. I would have preferred a simple white steel door. I don't think anyone plans to sit and watch their laundry tumble if they don't have to. Best Buy had the "best" price versus all of the home improvement stores and offered a great financing option as well. Bought an extended warranty and Best Buy matched a competitor's price for the warranty. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Very good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer as a part of a set and I must say I am absolutely impressed with how far dryers have come since the last time I had to buy one. The steamer option is a delight and the quick refresh option can be used in the event you have had something sitting in your closet and you want to wear it out, rather than having to go through the entire wash then dry process. I love the various cycles I have to choose from and the fact that I can change some of the preset options to suit my needs. This dryer handles a kingsize comforter with no problem. Definitely a contender if you need a new dryer and you have a busy family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great dryer, lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for a while now and it's great. There are tons of features and space! Definitely worth the upgrade. It also does a great job keeping the running nose down really well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I have owned. I have owned this washing machine for almost a year now. I am glad I switched from my previous front loader. The laundry is easier to load and retrieve. I am 5'9" but it is a slight reach for those who may be a bit shorter. The 5 cu ft capacity allows me to wash large loads (weekly sports gear, towels, or bedding). I was able to put this in a laundry room that did not have a sink. The Activewash built in sink fulfilled that requirement. This is a high efficiency 12-cylce washer that usually uses one Tide pod. The black stainless steel look with its cube design is very modern. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Steam

    Rated 4 out of 5 stars

    Great for your new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality! It has been easy to operate and I love that I can easily wash my king size comforter. I have not used the steam function yet, but I am sure I will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a set with the washer and am very pleased with capacity and performance. Quiet. Quick. And it plays a song when it's done!

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 4 out of 5 stars

    Decent Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek stylish look of this dryer!! As far as the dryers performance in my opinion there are several pros and one major con. The dryers biggest pro is all the different settings it has for you to choose from which really come in handy. The only con I have is the time it takes to dry a load of clothes and even on the longest highest setting I still find that my clothes are slightly damp when I go to remove them.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Great Dryer for the Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a dryer with the bells and whistles this one had all the features I wanted at my price point. Having purchased the original front loader units back 19 years ago, I decided to continue with the front load dryer and go with a top load washer for the capacity size. Steam feature is great for those days when i don't have enough time or just don't wish to iron clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash machine works great and the steam function is extremely helpful in getting wrinkles out of clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super silent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit makes very little noise. Very attractive color. Tons of settings for all types of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great! Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the simplicity of the dryer. It works great and is so incredibly easy to use. We highly recommend it to others looking for a new dryer too. We recently bought the matching washer and loved it so much we just had to go back for the dryer. These were the best purchases we made in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer. Highly effective at its job, useful features, and large. I am not necessarily a fan of the top design but I see how it could be useful. The touch features are very sensitive and work very well. We really couldn't be happier with these selections (the washer and dryer pair).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I am using it for more than 6 months and perform good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My past washer and dryers have always been purchased used, so I was a little hesitant to buy this Samsung Dryer (and washer) on basically a whim. My old washer was getting a bit quirky, but still worked however the reviews combined with the sale price had me visiting my local Best Buy store to check this washer and dryer set out in more detail. I loved the look, the size was impressive and I was sold. Delivery of the dryer was a couple weeks after my washer, but it was still acceptable. My king size bulky comforters come out nice and dry each time. I have not tested the steam dry function because a secondary hose attachment is necessary (dryer only comes with the Y shaped one that will attach to the cold water line, and the washer hose connects to the Y hose. There is no hose provided to go from the Y hose to the dryer. Overall, you won't be disappointed with this washer and dryer set - great price, quality, and looks!

    I would recommend this to a friend
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