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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the 7.4 cu. ft. 12-Cycle Electric Dryer with Steam's steam feature, large capacity, and quiet operation. Many also praise its ease of use, excellent drying performance, and the wide array of settings. The dryer's size is frequently noted as a positive attribute, fitting well in various laundry spaces. While some users find the drying time to be longer than expected, particularly for large loads, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 331 reviews
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good dryer no issues yet and price isnt too bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to washer being too tall for short people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but somewhat annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works fine, unless you get an unbalanced load. If it detects an unbalanced load, it just keeps running through new cycles and never finishes. Because of that, you have to make sure you are nearby in order to fix the load.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great dryer with some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the dryer arrives, it is amazing. Slowly, you have to adjust settings to make sure all of your clothes get dry. Now, all the sound on my dryer has gone out and I don't know how to fix it. Please help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad dryer, horrible washer as set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no real complaints about the dryer, looked great, dried clothes like it was supposed to. Washer however, was horrible, didn't wash clothes, and they were bought and returned as a set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best To Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One would not buy this unless you unfortunately bought a Samsung washer too, the worst washer there is - top of the line Samsung front loader failed after four years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from Samsung!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the matching washer I bought was recalled, I was bummed to be left with a non-matching dryer. Apparently, that wasn't the worst news. After only 6 months of use this dryer sounds like a screeching owl every time I use it now. I replaced a 10 year old LG dryer for this reason, but it was 10 years old before the screeching started. I can't even believe that less than a year ago I wasted 2000.00 on this washer/dryer set. Dealing with Samsung to get a repair has been a huge pain. Needless to say, I will never buy another product with the Samsung name on it ! Save yourself, and go with another brand..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works very well drying and has lots of features. My only complaint is that it is a lot noisier than my last unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great match to the washer, but the dryer is really noisy. Might need to get it looked at, but all seems to be working right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bigger than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok. Too big for normal laundry closet space. Measure allow for clearance recommended

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I hate the lint filter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lint filter is a joke! What a stupid way of having to clean out the lint filter! The screen is flimsy and you have to unsnap it to clean it out, and you can't clean it out properly because of the plastic rib in the middle of it! It's so stupid! I want the LG washer and dryer I asked for to start with!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    degree of difficulty to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dyer is beautiful however not easy to operate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY. SAMSUNG NEEDS TO RECALL...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST DRYER EVER. DO NOT BUY. SAMSUNG NEEDS TO DO THE RIGH THING AND RECALL THEIR DEFECTIVE PRPODUCT. THE DRUM HAS BROKE 3 TIMES SINCE 2016...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The washser recalled for blowing up!The washser re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washser recalled for blowing up! I didn't find out until I went back to get the warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 1 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was recalled due to defects. It did not dry well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 1 out of 5 stars

    International Recall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used once b/c of international recall-exchange next

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My dryer broke after 3 years using.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer broke after 3 years. The machine had made so much nosy. I paid someone come fit and replace the bell, it seemed like working for couple days, and making a big nose and completely not working after that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recalled 2 days after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products were recalled 2 days after I purchased these. I can't really give a review because I never used them. However, Best Buy sent us a 50$ gift card for our troubles. They took care of us no questions asked. Great customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On to my 2nd set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the first set as in the first 3 weeks the dryer stopped producing heat to dry. Before that worked great. Disappointed but happy that it was within the return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful, no match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful dryer, no washer to match since recall.Best buy made it right and exchanged it.

    No, I would not recommend this to a friend