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Rating 4.6 out of 5 stars with 2401 reviews

95%would recommend to a friend.

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Page 1 Showing 1-20 of 2,401 reviews
  • Rating 3 out of 5 stars with 1 review

    great dryer; lousy install

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    Posted .

    The dryer is great; no issues at all with the performance or quality. The installation was a "0" stars out of 5. The installer replaced the dryer flexible exhaust hose (metal) and proceeded to mash it completely shut when he pushed the dryer back into position. They never bothered to verify the quality or correctness of the install so they packed up and left as is. I ran the dryer and went out back to the exterior dryer vent exit to discover almost no air flow. So, I did what they should have done and leaned over the dryer unit to see the problem; the exhaust from the dryer was mashed shut. Thinking this was a priority to get resolved, I called the next day to have the installation performed correctly. Unfortunately they did not share my level of importance of getting the job done right and it was not re-installed correctly till almost a week later. If the dryer was run in the condition it was originally left in the dryer would have overheated and burned up or have burned my house down. Again, they did not feel it was important enough to come out the next day to fix. So, 5 stars for the dryer itself and 0 stars for the install; I round it up to a 3 star rating because the dryer itself is great. The install is not. Look at the attached photo after install #1 and you can judge for yourself.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great dryer, large enough drum for a queen comfort

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    Posted .

    Great washer! I've had this washer for about a month now, and it has worked wonderfully since it was delivered. Really LARGE drum, I had no problem fitting a queen sized comforter inside-- but I did have to run two cycles to get it 100% dry. But that could be because of the material and the density and weight of the comforter. All of the settings work perfectly, and it dries my clothes so much faster than the dryer I had been using! I can't express enough how impressed I am with the drying speed. I LOVE how it can sense the dampness of the clothes and adjusts the timing accordingly. It's not too loud either- actually, this set(washer and dryer) is relatively quiet. I'm hoping it lasts for years, as I've never owned a Samsung washer & dryer and am not sure as to the longevity of the ctaftmanship. The interface is user friendly though, and the buttons are easy to press. The cutest jingle plays at the ene of the cycle, which I adore. That's a preference thing though- either you'll like it/not mind or find it slightly annoying. Purchased the 5yr extended warranty.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    cracked drum after 4 months

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    Posted .

    Very disappointed in our new Samsung electric dryer. It started making a thumping noise a couple of days ago. Looked inside and there is a large and growing crack in the drum at the back, next to one of the ribs. Best Buy is sending a repair crew next week to run diagnostics on the machine. Googled the Samsung dryer crack issue and it's a very common one, something that is not mentioned in Consumer Reports and similar paid reviews. Best Buy said they will handle this after the diagnostics, with replacing the drum or giving us a full in store credit for what we paid. I am hoping they declare it a lemon as we don't want a repeat of this cracked drum mess with Samsung products, and we will look at other manufacturers for our next dryer.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fantastic Upgrade!!!

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    Posted .

    I purchased this Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer (in White) to replace my less than 6 year old HE dryer and am SO GLAD that I did! This dryer has more drum space, is quieter, and is much more appealing to me than my previous machine. I have only had this machine for 8 days, but I already can't imagine my life without it. Hopefully, that trend continues!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dryer

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    Posted .

    I absolutely love the dryer... has several settings to choose from... i wished i would have purchased the next level up with the glass door instead because the washer is next on my purchase list and i wanted the one with the rinsing attachment...

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Just the Average dryer

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    Posted .

    We did have high expectations since our previous dryer was at least 7 y/o but there is nothing special about this dryer. We purchased this Samsung eletric dryer on sale and would have returned it but it was too late. Our annoyances are that it does not have an interior light, the door opens to the right and we need it to open to the left. Granted, the door can be switched to open left but depending on your laundry room set up this can play a big factor. The default end of cycle alert is too loud and too long. From what I can tell, it's either on or off. You can not turn the volume down or shorten the chime. I believe our previous dryer was more efficient.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Dryer

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    Posted .

    This dryer does an excellent job! It is very efficient and fast!! The dryer is very "user friendly" and has all the needed features and settings. I highly recommend this dryer!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good Value

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    Posted .

    Nice dryer does what its supposed to do, can hold alot of clothes.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great price!!

    Posted .

    Found this item at the store as an open box item..so that meant it was discounted..it had a few nicks here and there..but it was never used..someone's return was my gain..I love my dryer!! And it works great!!

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Waste of money

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    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    September 2017 we purchased this. Barely 2 years now and the heating element is broken. Samsung tech said it wasnt uncommon. Dryers used to last 15 years... now have to pay an additional $400 for a repair.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Broken Drum in less than 24 months

    Posted .

    Very disappointed in our new Samsung electric dryer. It started making a thumping noise a month ago. Looked inside and there is a large and growing crack in the drum at the back, next to one of the ribs. Googled the Samsung dryer crack issue and it's a very common one, something that is not mentioned in Consumer Reports and similar paid reviews. Please check out the Samsung Community boards for this problem happening time and time again. Some have had luck getting the drum replaced outside the warranty period, others not so lucky. if you chose to buy this dryer, without exception, buy the extended warranty.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Loved it

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    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Really love this dryer, big load and no cloth came out very dry and smell great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Dryer!

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    Posted .

    I bought this with a matching washer. It's simple to use, has ample space and when used with the matching washer, dries clothes quite quickly. For the electric version you have to purchase a power cord separately. I thought that was odd until I realized that there are both 3 and 4 prong outlets (older outlets are usually 3 prong). The delivery guys did not install the power cord strain relief properly. I watched the guy fumble with it outside on the truck before bringing it inside, so I checked it out after they left (yeah, I could have made them fix it but decided to do it myself). The machine would have worked anyway but I don't leave things undone like that. That was the one thing they botched but that doesn't mean it will happen to you. Just watch them and if you think something looks wacky, have them correct it if you can't do it yourself. There are more expensive models of this dryer that have a steam cycle, but we didn't need that. For the price point this one is a good deal and works well with it's matching washer. The manual is easy to understand and the controls are easy to use. It remembers your previous settings so keep that in mind...that could be good or bad depending on what you have in the dryer! I would give this more stars if I could. Buy it and enjoy it.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Smart dryer knows when to stop

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    Posted .

    I first bought this dryer in February 2015 when we moved into a new home. When we were transferred to Florida a few months later, we were so disappointed to leave it behind we went right back and bought this same model for our new home. The capacity of this dryer is terrific - big enough for king size bedding - and it dries really well.Best of all, the song it sings when the load is done is so much more pleasant than the loud buzzers on other machines. Operation is quiet enough, though it is certainly noticeable. I highly recommend this and its matching washer as well.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    And the repair man visited

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    Posted .

    I haven't totally trashed this dryer yet, since it is a recent purchase, but... within one month I have had to use warrantee, as the thermal heater fuse went (cold dry) and had to be replaced. I was told by repair technician that he has had to replace many fuses on this particular model already. Please let me know if this is something I will need to replace on an ongoing basis.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    get it to match the washer

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    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We bought this to match our Samsung washer. I do like that it has the same features as the washer so it is easy for me to use. However, after awhile, I notice that it doesn't dry as well as when we first got it. Maybe they just don't make machines like they used to?

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dryer. Good price

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    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good electric dryer. Been using this along with the washer. Clothes come out fresh and smell good. various settings for drying. Works perfect. Been using it for more than a year. No issues.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Dryer!

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    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I also picked up his brother the washer. No problems at all. I've had it about a year now. It has a sensor that detects when the clothes are dry. And once they are dry at the specified time you input, it will keep spinning for a little so they won't get wrinkled. Nice invention! and its pretty deep too.My queen size comforter fits in it just fine!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Out with the old...

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    Posted .

    I bought this dryer to replace a 20 year old Whirlpool that blew it's heating element. I wasn't going to buy one with any bells and whistles but both the salesman and the positive reviews convinced me to give this dryer a try. It's been about 2 months, so I wouldn't of expected a problem and there have been none. So far, so good. It dries significantly faster than my old dryer and I do like the anti-wrinkle setting. I like the location of the lint trap. The drum is large. I think it's quiet. On delivery, I asked the tech to level the dryer. He wouldn't. I had to do it after he hooked it up.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dryer

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    Posted .

    This dryer auto-senses the dampness of the clothes before turning off, and while I think it could use alittle more work in that department, I am generally very pleased with this machine. I'd say probably 8 out of 10 times the clothes are fully dry when I open the machine, but there are a couple of times I've needed to turn the timer back on for an additional 10 minutes to finish up a few damp spots. But overall, I'm pleased. It dries huge loads of clothes automatically without me having to set the time. It just senses how big the load is and sets the timer itself. So for it to mess up occasionally is okay with me. I just turn it back on and find something to do. No biggie to me. But for others, that may be something that is a real turn-off. Just thought I'd mention it. Overall, I'm still very pleased with the machine. Its very quiet and it can handle very large loads (including my king size comforters).

    I would recommend this to a friend
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