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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Smart Electric Dryer with Sensor Dry highly for its drying and overall performance, ease of use, large capacity, and quiet operation. Many appreciate its size and color options. The only notable drawback mentioned by some users is the absence of an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 204 reviews
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the smart features are amazing, the app offers more setting than on the dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The dryer is relatively quiet, has a good capacity and dries well. The black color is sharp. It has many different customizable settings and the lint trap stops the lint from getting into the vent pipe. It does dry fairly quickly and I like the digital timer display. I’ll update this review if I have any issues but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRYER/WASHER SET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exceptionally of great quality, we bought the washer first over 1 year ago and then just now the Dryer. Both items are functioning well and seems we bought the set together, in which the first product performs as well over 1 years ago and that to me is great quality!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not trust delivery texts

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my dryer was terrible. I chose my washer and dryer delivery dates to be around the same date. I got a random text from best buy well after choosing my delivery date stating that my original delivery date was delayed for my dryer due to back order. When the original delivery date arrived, I decided to go ahead and step away from my home since my orginal date was not going to happen according to their text. As the day went on, I got a notification on my camera showing that they still came on that original delivery date. I had really been anticipating my new appliance deliveries and I would have stayed home if I would have not gotten that false text stating that I had to choose another delivery date because the original was not going to happen due to a back order. I immediately called and complained about missing my delivery due to this false text stating that my date was changed and demanded that they bring my dryer right back around because they were the reason I missed it. I was given the run around and lied to by customer service and also the warehouse that it was suposedly escalated to. This went on for days and even after numerous calls, they pretty much left my dryer sitting in their warehouse and would not bring it back out to me until this "new date" which was about a month out. If this wasn't bad enough, I was also told that I would get a gift card for the miscommunication and the terrible experience. Never got that gift card either. The dryer is great, but 0 stars for the experience.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Nice Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all of our needs. It's narrow design freed up some space in our laundry room. The dryer has numerous settings and is easy to operate. Clothes dry fast and the sensor mode saves energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient dryer companion to my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great companion to my washer. Very efficient dryer. Very quiet and it sings when the cycle is over. Very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is good, wish it would of described the drum size a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. It drys the clothes in minutes. I had the washer of the same brand I just needed the matching dryer. It amazing, it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product...Lousy Customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer. it works great, and is way better than my older generation dryer was by a huge margin. However the customer service was a pain to deal with. They did not do what i had expected and prepared for them to do. And instead left me to do all the unboxing and moving to the laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this dryer. It is very efficient far as space, speed and endurance. Easy to use and has high technology capabilities I would definitely recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly i have it in my apartment and fits just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set, my wife and i have absolutely no complaints about this washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend this item. It's easy to used. And excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price and I’m so happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best dryer on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was fortunate to find both the washer and dryer combo best buy for 2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been great for me! My favorite feature is the ability to use Samsung SmartThings to control the washer and dryer! 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drayer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much a drayer i never had One and now im in love i hope the electriciti bill its not tooo expensive thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space and beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Love the color and how easy it is too use. Very roomy! I was happy it matched my current Samsung washer. The dry time was significantly better than my old dryer. The best buy installation guys were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart enough to remind you.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries quickly and notifies me through push notifications when its done, easily combating my ADHD and forgetfulness for my laundry. So many options, haven't needed to try them all just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive to use Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been easy to use and quick at drying things. The settings are intuitive and relate to real concerns that I have--such as drying bulky bedding--and I do not have to refer to the instructions to understand them.

    I would recommend this to a friend
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