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Customer Ratings & Reviews

Your price for this item is $799.99
The previous price was $1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 86 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 86 reviews
  • Pros mentioned:
    Pet care dry

    Rated 5 out of 5 stars

    Great Dryer for those with Pets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Love the pet care dry feature it gets a lot of fur from our 3 goldens off our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung to the rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing washing machine and dryer set. Love the filters and they get the pet hair off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in the store and at the delivery

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Pet care dry, Quiet

    Rated 5 out of 5 stars

    Can't Wait to Dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer!!! It has a large capacity and it is so quiet. It plays music when the load is finished. My husband is excited because it comes with a hook up for steam. There is a setting for pet care dry that I can't wait to use when my son brings his pet to visit. I am sooooo happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Pet care dry, Quiet

    Rated 5 out of 5 stars

    Great dryer!! Excellent pet care feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer. I previously had a Samsung but wanted to upgrade to the one with pet care the additional vents in the washing machine do you pick up quite a bit of hair and this model seems to be much quieter than the last Samsung model, which was also quiet, I feel like the load to water ratio also fills really nicely so I’m not using unnecessary water. The dryer is amazing. It also catches quite a bit of pet hair. I can tell the difference from when I’m using the PC dry mode versus just a normal dry or quick dry .Would highly recommend if you have a pet it is pricey for the extra pet feature, then purchasing the model that doesn’t have the pet dry mode.

    I would recommend this to a friend
  • Pros mentioned:
    Pet care dry
    Cons mentioned:
    Drum light

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer - was a little hesitant on the blue color when ordering online, but once it was all setup I loved how they looked. Pet Care Dry function has already made it worth the wait for me - it has taken out pet hair from a sweater in particular (in conjunction with Pet Care Washer Cycle) that I have never had any luck getting fur free from. The Steam Sanitize is AWESOME! Probably my favorite feature. I've never had it before and love steaming my jacket to freshen it up! That cycle takes a little over an hour. The quick Refresh cycle is also great to refresh towels, blankets, or when pants get an unpleasant fold crease. Just throw it in and takes about 15 minutes and the hard crease is gone! Only thing I can nitpick would be the drum light does not stay on very long. I typically have the dryer half emptied and the light turns off and the interior is a shade of gray making darker articles of clothing blend in. Other than that, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    App connectivity

    Rated 5 out of 5 stars

    Great dryer, pick a different color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, fully dries each load. I don’t really see much point to the app- I wish I could do the re-fresh cycle remotely after a load had completed. It suppose I should just not let laundry sit in the dryer for days… but the ability to refresh without going down to the basement would be nice. The navy is pretty but does show scratches and every speck of lint dust so I wipe it down a lot. I love the color but now understand why most are white or silver.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Fantastic Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, Fantastic Dryer!!!! Great features, quiet, big drum inside, and more energy efficient. Drys clothes, etc in less time than our previous dryer. The brushed navy color is unique and looks great in our laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Great machine for a large household

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very satisfied with this item. It runs great and quietly, had great features, and looks awesome. The capacity is perfect for my large family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, rocky start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 40% off this and another $100 off for buying the pair, plus $200 in gift cards for the pair, so good deal. Was replacing a samsung that I gave to my kids, and this one had a rocky start as it would not dry stuff until many cycles had run. However, a thorough cleaning of the vent by my apartment maintenance team seems to have resolved things - dryer now achieves the desired '0' on the self-flow test. I still don't understand why this washer/dryer pair were so steeply discounted, when they turned out to be back-ordered :)

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dark navy color. It pops in my laundry room. The drum is huge so good capacity. It doens't dry as thoroughly as I like so I tend to rerun it for a few extra minutes at the end of the cycle. Bonus: Clothes come out wrinkle free! Only drawback is the matching washer is STILL on backorder. A dryer isn't much good with no washer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer since my last Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this dryer for over a week and it's fantastic! It dries most loads in about 40 minutes. My old dryer, even brand new, I had to restart the load after the initial run for another 20 minutes to dry the laundry. If you have a lot of bulky items (towels, blankets) you might have to fluff and restart for a bit. I normally restart on a time dry so it doesn't sense the clothes dampness. It does amazing at pulling pet fur and I'm so glad I got this dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer. After four years of having to use public laundromats, we bought a house and this Washer/Dryer set from Samsung. The capacity is at least double of the last dryer we owned several years ago. We have had no problems with uneven drying of clothing (larger, heavy towels are just as dry as shirts and jeans in the same cycle.) Delivery and installation went smoothly. I would definitely recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Pet care dry

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have pets. What the washer doesn’t catch the dryer does. I don’t have to use lint rollers anymore after using these products ..

    I would recommend this to a friend
  • Pros mentioned:
    Pet care dry

    Rated 5 out of 5 stars

    No more fur!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! I was so excited when I opened the dryer door after drying the first load and there was no dog fur on my clothes! I love my girl Eevee with all my heart but my goodness does she shed. Now I don’t have to stress about being covered in fur!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    So Far So Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like the matching washer, this has been very easy to use, with tons of settings, a lot of room, and pleasing to the eye. Very happy we got this matching set!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beauty and the Beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is a beast! It's drying a wide variety of clothes, towels, bedding, jackets, etc. in record time and without issue so far. We are very happy with this purchase. Also worth noting is that the dark navy blue color looks beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic washing machine! It is solid, does a great job cleaning, it’s quiet, I love the available cleaning options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Ultimate customer service the gentleman who assisted us was very kind. He was very knowledgeable both of the equipment that we were purchasing as well as the processes to navigate within the organization thoroughly impressed we were.. read

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and very functional! Can’t wait to get the matching washer which is on backorder.

    I would recommend this to a friend