Customer Ratings & Reviews

Had no issues so far, except with connecting the dryer to my app via WiFi, still not working but otherwise it's a great machine, the filter is easy to clean, and the Interface is very intuitive, and does not make a lot of noise. Great capacity!

Bought the dryer several weeks ago. It runs fairly quiet. Machine has a nice look. Good cycle choices. Dries faster than my old whirlpool. Wifi hooked up fast initially but did have to completely remove and reconnect machine after power went out. My only complaint on both the washer and dryer is the annoying chime to signal end of cycle. But u can turn it off. One other comment is I needed a door reversal, paid for it, and delivery men said they don’t do it?!?! Best Buy would NOT REFUND me the money. Only sent a gift card for the amount. And they were also a no show on the first delivery time. After being a loyal Best Buy customer I think the poor customer service is redirecting my business.

So far this dryer has been flawless. The smart things app adds to the convenience and versatility of the dryer. Large capacity for bulky items. The display buttons and smart things integration makes it easy to use. If you need to pause the load to fold a few delicates but your talking to the neighbor on the porch you can pause with smart things app until you can get inside. Any setting to provide quick efficient drying time for each load

Quiet and works as promised. Installation was trouble-free.

This is a beast of a dryer. The capacity is great really does save you time in the grand scheme of things as far as not having to do laundry as often. Only used the steam function once and I was half tempted to sit and watch how it worked but got bored and did something else. Ultimately chose this item due to the price more than the functionality of it. So the extra bells and whistles still getting used to. Few things that were inconsistent is the advertising description of the dryer was incorrect. It said there is no internal lighting when there is one. Also they try and get you to purchase the recommended installation equipment like the water hoses and 3 Way valve for the steam function and Samsung had already included that inside the dryer drum when it was delivered not sure if best buy is aware of that but think that should be made known. Also I think best buy had in the description that there's a lint indicator to alert you when it needs to be cleaned and there is no option for this exact dryer. I could be wrong on that just going off memory which was 2 months ago. All in all it's a great investment so far I love the innovation Samsung puts into their products and thankfully best buy was offering it at an irresistible price.

Easy to operate. Quiet. Multiple function modes covers all drying needs.

Love the large load. Very quite and easy to use. Can wash my king bedding.

I really love how large it is. I can wash my queen comforters, queen sheets the pillow cases and a few extra clothing in one load. I have it connected to my Alexa and she lets me know when the wash is completed.

It was such nice purchased this samsung dryer. Even not only this dryer. The customer service, delivery and installation. Big 5 stars all to Best Buy!!

It’s hard not to love something so simple. I haven’t had it for long, but so far so good. There are a great amount of setting in there that has fit every load I’ve washed (there’s a lot since I moved into a house). The size is also great, though seemed bit wider when it was delivered.

this dryer has turned out to be a good choice. its easy to use and has a lot more setting s , compared to my last 15 yr plus old dryer was. The only thing i wish i would have done is have the dryer door opened the other way, since my washer is on the right side

I love this dryer— beautiful smoke door you can visually see the clothes inside. The capacity is incredible and the dryer is quiet! I strongly recommend this dryer. The two technicians who delivered and installed dryer were super courageous and efficient—- thanks gentlemen!!

So far we love it! After having the same washer and dryer set for over 20 years, this has been the best thing I've bought myself. It's huge, fast, efficient, Smart, and beautiful.

I bought the set and I’m in love this is the best and I’m so happy I found the set. The worker helped me with the size to see if it would be a perfect fit. Couldn’t ask for a better product.

Love my new dryer. It has a large capacity drum and has most pre-set options to make it easier to use. To clean the dryer lint filter is easy but may be due to me having smaller hands. If it’s too difficult you can always vacuum it out. I love the light inside the drum makes it easier to see in a bit soo well lit garage. Have not set up the sanitize steam hose kit or dried bulky comforters however my heavier loads are nice and dry with the heavy duty setting. Can’t wait to set up the Wi-Fi option for this. Extremely satisfied

Love this dryer. Easy to operate. A ton of setting for just about any load. Nice looking. Great color. Love the drying sensor. You never will over dry your items.

I -love- my dryer. From it's alert for cycles being done to how much I can fit inside it. It's very simple to use and ultra quiet until the cycle ends.

I Like Every Feature This Machine Has To Offer , Its Easy To Set Up & Use. i Think The Smart Features Was A Very Nice Touch

I highly recommend this washer & dryer set! It seems to wash very aggressively getting everything very clean, yet it is not being noisy. The dryer seems to dry really well! Unless I’m using the remote/Wi-Fi feature incorrectly, I would love to be able to turn them on from the app while away; without me having to power them on before leaving the house. Sometimes there maybe a significant amount of time between when I leave and when I want to start the cycle while away.

This washer and drger set is probably the best thing ive ever purchased. Its integrated into all of my smart devices and alexa will take care of everytbing besides loading the clithes, including making sure we have laundry soap. I did my entire house of laundry in 2 loads, and tbey came out cleaner than ever. 10 out of 10 if i could! Amazing purchase.