Customer Ratings & Reviews

This is a really pretty unit! It looks great in my utility room. I just got it yesterday. So far, the only complaint is you have to turn off the ECO setting or it takes FOREVER for your clothes to dry. There may be a way to disable but I have not figured it out yet if there is!

Love dryer but unable to use steam cycle because the hose you sell is not long enough to reach the dryer

So far so good drives my clothes pretty good only thing is when you put the dryer on quick dry dry doesn’t dry the clothes all the way sometimes.

We love this product! It is the best addition to our laundry room!

Just don’t buy from BestBuy, you might receive the worst buying experience ever like us. So BestBuy hire these no-uniform, no-BestBuy logo, third party contractors to deliver and install your appliances. They unloaded our washer with front end facing the dolly, causing 2 big dents before installation. I asked the guy and he said: “just call BestBuy, they will get you a replacement or a discount!” And he refused to take the washer back. After the installation we found out the hot and cold water hoses were installed incorrectly, so the washer keeps beeping the 4C2 code and will not start to run! I called BestBuy to addressed these issues, the girl over the phone told me that they’re sorry and will arrange for replacement as soon as possible, this was nine days ago, I did not receive any phone calls from them, no emails, no nothing! We spent over two grand for the washer and dryer combo that we can’t even use because of the unprofessional installation, and these guys they just don’t care!!!

Ease of use. Nice design. Smart feature. Effecient.

So far, so good. It is taking a little bit to get used to all the bells and whistles but the dryer is everything we expected and wanted. After having to switch washer/dryer because we finally have natural gas now, I was reluctant to give up my 31 year old Maytag that worked very well but these have worked very well and we are very happy.

I replaced a GE Dryer we used for 12 years and the GE dryer was great. But it didn't have a large enough capacity. This Samsun Gas dryer is great! It has so many features and it dries the clothes in record times. And because the tumbler is so big, the clothes are fresher smelling and feeling than my GE.

Great capacity, but does seem to take longer to dry than my old dryer

Easy to handle. Not so noisy. Installing is really uncomplicated

Samsung has always been our go to appliance for our household. So naturally we chose Samsung for our Smart Dryer and so far it has not disappointed us. The smart function is amazing and even connects with Alexa. When the cycle is complete our Alexa goes off and notifies us that the laundry is done. We hope it lasts a long time because its aesthetically nice and has made doing laundry easier and more enjoyable.

A couple of loads didn't dry fully and I had to rerun them. Especially with a king size comforter - it fit well, but would shut off with the middle of the comforter still wet. Overall I'm pleased, but still figuring out the best settings to use for certain things.

Huge space. Reasonably quiet. And very easy tech to use

This is such a beautiful dryer. I can’t wait to do my laundry with it.

Love it. Very high efficiency. Very modern. Love the color.

Dryer does not fully dry unless you put it on max dryness. Aside from that it works well

Best I’ve owned to date. I love the smart features.

Works great and looks amazing. It's gets the clothes clean

I was looking for a washer and dryer found this set works great for my family larger than we need but it works great

I took the time to download and read the manual - very helpful in understanding the default setting. I personally do not like using the highest heat level - just seems too hot - I adjust the settings accordingly. I like that there are 5 heat and drying levels. For example: I dry towels on Permanent Press Dry Level 5 - this uses heat level 3. The phone app is great - I get a notification when cycle is done. I always turn off the ECO option - it may save gas but the cycle takes twice as long - not sure that there is any overall energy savings.