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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 1960 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.5 Cu. Ft. 11-Cycle Electric Dryer with Steam's performance, ease of use, and quiet operation. Many appreciate the steam feature and the dryer's large capacity. However, some customers reported issues with the heating element and found the control panel difficult to read due to its angled design. The dryer's size was also noted as a potential issue for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,960 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , quiet ,fast and efficient and easy to operate, another great Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value dryer, has pretty most of the features the top of the range dryers do without the cost, hold and dries a decent load no problems, wouldn't hesitate to recommend this dryer to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dryer to match the Samsung washer we bought. We couldn't be happier with the purchase of either. The dryer does an excellent job, is extremely quiet, and very fast. The only minor issue would be with drying large comforters. If you use the dryer sensor, it doesn't always detect moisture inside the comforter, so doing a normal, timed dry is the best option for large items like comforters. I would absolutely recommend this dryer to anyone in the market for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my spouse was convienced we needed a new washer getting the matching dryer was a must! Love the large capacity load size!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Excellent Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is as advertised. While I wasn't blown away by the companion washing macine, the dryer is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this dryer. Works flawlessly and is quiet too

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great & Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regret of buying this big machine. Works like gem. Lovin it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this dryer is so amazing I love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT and Dependable 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we sold our last home the buyers wanted the washer and dryer so we left them only to purchase them again and we would do so a third time if required. Samsung is a well known name in our household as it is very reliable and consistent. And BestBuy is our go to store for anything we can purchase there!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS DRYER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer after reading all the reviews. I liked the cycles and large capacity. However, I expect my dryers to last longer than 3 years. I also purchased the 3 year geek squad extension warranty which expired 2 weeks before the roller broke and put a HOLE in the DRUM. The drums are junk!! Thin and will not hold up. Check them out--they are like plastic. The cost of replacing the roller was $200 and and a new drum is $400. The cost of the dryer was around $700! I will never buy Samsung again! Not happy about Best Buy warranty that we purchased. It should go beyond the existing Samsung warranty not concurrent!! Dryer is unusable now

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking machine and hope works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was damaged on both sides in installation. Have not been back to store to see what I can do about damage. Ju

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my washer and dryer. Delivery and hook up done very well and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A well running dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features on the dryer, the music and many options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad quality! Will never buy Samsung again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer with high expectations after reading reviews, but i'm sorry to say that this is a ver low quality dryer. After 1 year of use, we started to notice a very strange sound coming from it, and when the cycle ended we took out the clothes and our surprise when we saw the interior of the drum with a crack, and I have to say a big crack that could have broken our clothes. Call Samsung and of course, it was out of the 1year warranty, so not cover anymore, but since I explained that this was a manufacturer issue (is all over the internet) they went ahead and schedule me a repair saying they will cover the part. Great! But no, not at all, the replacement of the drum runs around $400 dollars, and the cost of this was $600, it doesn't make sense. I will have to buy a new one but lesson learned, will never buy a Samsung appliance in my life. Latest dryer run without issues over 10 years, Maytag, I'm coming for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Sadness

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th Samsung appliance (microwave, dryer, washer & refrigerator) purchase in the last four years and all four have issues. The dryer is having trouble drying anything more than half a normal load. I had hopes it would have lasted five or more years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level, Steam
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes quick but control panel scratches easy from laundry baskets being set on top of drier because it is plastic . But haven't had any major problems with it yet and it's been used every day for over a month now. Very quite and love the stream option to get rid of wrinkles! Holds bedding and big loads with no problems. Makes doing laundry alot easier with our large family. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Performance

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great and easy to use. Great capacity. Quiet and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Brilliant till now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great, dries better, is pretty quiet and so easy to use. I rented a washer/dryer combo for years before buying this dryer and till now i am really happy with my decision. My only worry is that i will have to do the installation on my own if i move to a different house but hopefully it will be easy as well :)

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level, Steam

    Rated 5 out of 5 stars

    Excellent dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match my samsung washer which I'm very happy with. Now after 1 month with this dryer I am very happy with it also. Its quiet and efficient. I like the steam feature and dries my clothes faster than before.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great dryer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Samsung dryer is just plain AWESOME! It is quiet, fast, and the controls are easy to operate. I can't say anything about reliability as of yet. We have only had it for about a month. I would definitely recommend it to a friend!

    I would recommend this to a friend
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