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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $1,214.99

Customer reviews

Rating 4.6 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+'s excellent drying performance, quiet operation, and ease of use. Many appreciate its large capacity, allowing them to dry bulky items, and the convenient smart features that integrate with other Samsung devices. The sleek design also receives positive feedback. However, some customers have expressed concerns about the product's quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 124 reviews
  • Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great price. You can link them to Google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rrrrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase open box, was not working when delivered, poor service on replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excellent dryer, working fine. Performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. I like the smart technology. Very helpful for busy moms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Comes Through Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Clothes are clean!We are very pleased with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features where it alerts your phone to get your laundry out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love it its easy to use and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. like everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the price, I'm very satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much. Thank you so much for helping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, I buy all my appliances from Best Buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung, we appreciate your review on your Samsung Dryer and are happy to welcome you to our family. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer. Easy to use. Has wifi. Dries clothes fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Very Good, satisfied, Happy, Helpful, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I'm very happy using this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 7.5 cu. ft. Smart Electric Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are amazing and lot of options and works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected...................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time the delivery is not good. Had to call and schedule another delivery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service Department at 1(888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144820081

      Have a great day.

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Not bad but get the warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops working randomly during a cycle. Other than that it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    No Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product defective. Now over a month to get a replacement and no one of the 10 people I have talked to at Best Buy will assist. So glad I have a $1000 paperweight sitting in my laundry room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we definitely understand how important it is to have your dryer working as designed and would be just as frustrated. We would like to inquire further about the concerns that you are experiencing with your dryer. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144082719) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 1 out of 5 stars

    Poor packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing the dryer it did not have the near the amount of packaging and protective lining that the washer had. There are scratches on the front door. Before moving the dryer it sounded like loose parts from underneath. After getting into position 2 screws fell out from the bottom. We will be hooking it up later so will edit to see if it works. It is very aesthetically pleasing.

    No, I would not recommend this to a friend
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