Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1829 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,829 reviews
  • Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer wit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. One thing I don’t like is the lint filter. It needs to be more user accessible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Electrical cord melted

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer ran for less than two years and then had an electrical problem at the plate where the electrical wires meet the power cord. The inside wire melted and became disconnected from the connection plate. Glad there wasn't a fire.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quiet - sheek Dryer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great so far! It’s been a few weeks since Best Buy came out to install. It gets our clothes really dry and it’s super quiet - I was really surprised! Real nice, sheek design too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 7.5 Cu. Ft. Stackable dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer is very efficient and nice looking. My clothes, towels, and bedding turn out nice and fluffy. Today, I dried 4 regular-sized pillows in it, and it handled them with ease.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is great, LeeW! Thanks for taking time from your day to let us know you are enjoying the new dryer. You are the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! Huge dryer but space saver because it is stackable! Perfect for our small apartment. Also easy to use and most importantly such a pretty looking dryer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad overall quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a kid toy, not impressed with the overall quality. Retuned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, DavideC.

      Thank you for choosing Samsung for your dryer needs. We're saddened that you decided, and we would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Poor QC inspection and noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, returned the dryer the day it was installed as the drum was clearly rubbing against the side wall of the unit and noisy. Upon inspection the sheet metal of the dryer didn’t line up on the front of the unit and was noticeably unbalanced on the sides, which I’m sure was a factor in the noisy function. Not sure how the unit passed any type of QC inspection at the factory. Very happy with the Whirlpool unit which replaced the Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Samsung Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to contact the Samsung customer service department at Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) H.24 Hours a Day can answer your question or transfer you to your local store to answer your specific concern.


      Reference number:
      1144968962


      ^ ^Ross Samsung

  • Rated 5 out of 5 stars

    Great space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces, no noise, look great in a small house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer it dry’s quick and there are no wrinkles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Stay away from this model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaves clothes damp after many hours of drying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Victor,

      Thank you for reaching out. We appreciate you informing us that your Samsung dryer leaves your clothes damp after many hours of drying. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      Here are the links to the troubleshooting steps to try when your Samsung dryer has drying issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      I've also included the link to the user manual to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144682521

      Thank you, and stay safe!

      -Angelica Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Review: Samsung

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry, and I am thoroughly impressed with its performance and features. This dryer has quickly become an essential part of my laundry routine, making the task more efficient and even enjoyable. Here are some key highlights that make this dryer stand out: Performance and Efficiency The 7.5 Cu. Ft. capacity is perfect for handling large loads of laundry, making it ideal for families or anyone with substantial laundry needs. The Sensor Dry technology is a game-changer. It automatically adjusts the drying time based on the moisture level of the clothes, ensuring that every load is perfectly dried without wasting energy. This feature not only saves time but also protects fabrics from over-drying, extending the life of your clothes. User-Friendly Design The dryer’s stackable design is a significant space-saver, especially for those with limited laundry room space. It fits perfectly on top of my Samsung washer, creating a sleek, organized look. The control panel is intuitive and easy to use, with a large LED display that provides clear information on the cycle status. The drum light is a thoughtful addition, making it easy to see inside the dryer and ensure that no sock gets left behind. Versatility and Customization This Samsung dryer offers a variety of drying cycles and options to cater to different fabric types and laundry needs. From delicate garments to bulky bedding, there’s a cycle that fits every requirement. The Wrinkle Prevent option is particularly useful, as it intermittently tumbles clothes after the cycle ends to prevent wrinkles from setting in, saving me from the hassle of ironing. Quiet and Reliable Operation One of the standout features of this dryer is its quiet operation. Even when running a heavy load, it operates quietly, making it suitable for use at any time of day without disturbing the household. Additionally, the build quality is impressive, reflecting Samsung’s reputation for durable and reliable appliances. Energy Efficiency The dryer’s energy efficiency is another significant advantage. It is ENERGY STAR® certified, which means it meets stringent energy-saving guidelines. This not only helps reduce the environmental impact but also leads to savings on utility bills over time. Conclusion Overall, the Samsung 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry is an outstanding appliance that combines performance, efficiency, and user-friendly features in a sleek and stylish package. Whether you have a large family or just need a reliable dryer that can handle diverse laundry needs, this dryer is an excellent choice. I highly recommend it to anyone in the market for a top-quality, energy-efficient, and versatile dryer. It has truly transformed my laundry routine for the better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    happy with the Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung 7.5 Cu. Ft. Stackable Dryer! It’s super efficient and dries clothes quickly with the Sensor Dry feature, which adjusts automatically. Quiet operation is perfect for our home, and the large capacity easily handles big loads. Perfect for Indian households needing reliability and convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    It’s quiet, efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung dryer! It’s quiet, efficient, and the Sensor Dry feature really prevents over-drying. Super spacious (7.5 cu. ft.) and easy to stack — perfect for saving space. Highly recommend for any modern home!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love this dryer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes quickly and very well. Plenty of settings to choose from and runs quietly. Best Buy installed thia dryer very quickly for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    complaint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer good. Install was inadequate because I was supposed to purchase beforehand a new stacker kit which notime was that mentioned as I was placing the order. I had to wait until later that day to contact the store and place order and reschedule the install. All of which was a major part of another day to devote to this. Tenants again would be inconvenienced. There was a stacking kit there and working well unattached to anything for last 14 years and BBuy had done a washer install abt 5 years ago and restacked. I got my contractor to find screws and attach to dryer and do the install that you were paid to do. That cost an additional 150$. i am considering dropping membership as these installs are not working smoothly as before.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Solid, quiet and a few bells and whistles.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Samsung when the board fried after 15 years. Easy installation (attached the power chord and exhaust myself in minutes) and it was up and running in no time. Smart dryer, sensor works well and a few more smart modes that we will probably use sparingly. But quiet, efficient and seemingly well built.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Dries fast and evenly. So far has been working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great machines

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, but also, very quiet. Having replaced a washer/dryer that was easily over 20 years old, this efficient machine is great. It’s weird being an adult, I’ve never been more excited to do laundry.

    I would recommend this to a friend
Sponsored