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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,499 reviews
  • Rated 5 out of 5 stars

    Front loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m oddly obsessed with this set just because of how well the washer cleans the clothes and it uses so much less water than a top load washer I also appreciate the moisture sensor on the dryer when you select the normal cycle it will power off when the clothes are dry no matter the remaining time left this washer is also designed to use less detergent I feel as if they came at a fair cost as well I also really admire how the washer Dosent walk forward it’s nerve wracking when washers walk forward but this one handles the clothes pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I Love my Washer and Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve purchased them, both washer and dryer. I haven’t had any issues, with either one, and I shouldn’t they were $1,585.00 for both! Anyway I haven’t had them long enough to say anything negative. They are new and work amazing and we’re installed properly! The washer makes no noise not even when it spins! Nor does it vibrate like other washing machines And when the washer and dryer are both done doing there job, a cute musical chime comes on and lets you know it’s time to take the clothes out. Overall both machines work amazing and work well if you use them properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer ,it drys the clothes awesome. Easy to use and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and very affordable. Just keep it clean and drain the water from time to time and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great Samsung product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to set up and use, energy efficient. We are a family of 7. We do LOTS of laundry. Samsung washer and this dryer were an upgrade I bought for the family and couldn't be more pleased. Ease of use, efficient, quiet, easy set up, energy saver which means money saver. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space reduces our daily loads to 1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is phenomenal!! My boyfriend & I have no kids so it’s technically a household of 2 ; however, we have Siberian Huskies so we wash blankets & other items a lot !! The ability of the dryer to not only dry thoroughly very quickly the hair it traps is unbelievable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG WASHER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung Dryer a year ago, and it's still running perfectly. I wholeheartedly recommend the Samsung washer to anyone in the market for a high-quality, efficient, and reliable appliance. It has far exceeded my expectations in every way, and I am absolutely delighted with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very well. Very quiet. Easy to use with a nice tune played when it’s done.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Really good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good washing machine. It gets the job done plus it has awesome features. The only issue that I do have is the spin cycle gets violently powerful and kind of loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine, Cut that Song when it Ends

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth sailing. After working with a 15 year old washer / dryer, it's amazing to see the differences. Loads go much faster and the spin cycle is not quite as noisy (although noisy on the highest spin). Although it doesn't have the bells and whistles of an app or special place for pod washer tablets, it gets the job done. If my washer / dryer was exposed (not behind a closet or door), I would have gotten the silver or other color because the white just looks plain. But for our purposes, only we will see it and it gets the job done. I'm short and I have to step on my toes to reach the dryer, but that's not a big deal to me. The one real annoyance is the ridiculous song that plays when the load is done. We sometimes forget to silence it and when we do, listening to that song play for 30+ seconds is pretty annoying. Other than that, good machine!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Samsung gas dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung dryer purchase for our new home at a good sale price! Has so many incredible features and love that it plays music to let you know when the cycle is complete…highly recommended for anyone in the market for a gas dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guve this machine 5 stars ans highly recommend! It was so easy to set up/install and easy to use. So happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing I love it is very useful it's very large king works extremely well I am very very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick quiet dryer drys in less the one cycle large capacity drum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When stacked, dryer buttons 6ft 6in from floor.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, you get what you pay for. I originally bought a wash tower that I could pick up on a Tuesday. This was a Friday. Saturday, I received an E-mail saying it was pushed back 2 weeks. I cancelled that order and called customer service who found me this set in Erie, Pa. that I could pick up on Sunday. (Open box set, discounted) I drive all the way to Erie, no open box, for 500$ each only new for 750$ each. Got them home and the washer was dented up. Fixable. I live too far for delivery and installation, so I had to do it myself. *When you stack these, the electric connection is at the top of the dryer. If your receptacle is attached to your baseboard, you will need an 8-foot appliance cord to reach. I ended up having to buy 10/3 braided wire and a plug and make my own. *Here's the good part* These units are VERY TALL. When stacked, the dryer buttons are 6'6" from the floor. No kidding. My wife is 5'3" tall. I had to buy her a step stool so she could reach the dryer buttons. Here's a pic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer looks great and is very quiet! It is easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use and perfect for what I was wanting! Washes my clothes perfectly and I am so happy that I went with the front load! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use and perfect for what I was wanting! Dries my clothes perfectly and I am so happy that I went with the front load! Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repentant tears wash out the stain of guilt.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is a fantastic appliance that blends advanced technology with convenience. Its vast capacity allows for bigger loads, saving time on laundry day. The "Vibration Reduction Technology" ensures quiet operation, making it perfect for homes with limited space or shared laundry areas. The smart features, including remote control via the SmartThings app, allow you to monitor and control your wash cycles from anywhere. Very cool feature! With its sleek white design and energy-efficient performance, this washer is a great choice for anyone seeking a reliable, modern laundry solution. After two months of use, I am loving this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really like this model. Best Buy was great to work with. Thanks again

    I would recommend this to a friend
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