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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 174 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 7.5 Cu. Ft. Stackable Smart Electric Dryer's ease of use, performance, and quiet operation. Many appreciate the dryer's speed and capacity, along with its smart features and convenient app connectivity. The sleek design and stackable option are also frequently praised. While some negative feedback is absent, the positive comments highlight the dryer's overall effectiveness and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 174 reviews
  • Rated 1 out of 5 stars

    DON'T BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, I am giving this a 1-star because the UI and integration with the Smart Things app severely limit the functionality of this device. For example, many of the options (such as detergent and softener Auto-fill) only work for a few of the available cycles. You do not have the ability to create your own, customized cycle, so you are beholden to only a couple, limited options. Furthermore, I took the time to integrate these with the Smart Things App. Unfortunately, it repeatedly gets disconnected and the app only has a few basic functions making it useless. Lastly, I tried to call into their technical support and it was just a terrible overall experience. Their automated voice portal was cumbersome and the ability to speak with a human was non-existent. I tried text support and the time between messages from the agent was 5 minutes or greater. So basic troubleshooting took more than an hour. I was told this was a top-tier option but it missed the mark on so many levels. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the convenience of controlling the appliance remotely, Clay. We'll be glad to help!

      Even if you aren’t home when the dryer is running, it doesn’t mean you can’t check up on your laundry. Make sure your clothes come out perfect each time by using the SmartThings app on your phone or tablet. You can view notifications and alerts about your dryer’s progress, download new cycles, and monitor things with Smart Control. If an error code pops up on your dryer, you can use Smart Care to determine the code's meaning and solve the problem.

      Use SmartThings to control your Samsung dryer remotely:
      https://www.samsung.com/us/support/answer/ANS00089042/

      How to control your Samsung washer and dryer remotely using SmartThings:
      https://www.youtube.com/watch?v=5WXc4hIPKVQ

      You may also refer to pages 51-52 of the user manual to learn more about the dryer's unique features, including the SmartThings.
      https://downloadcenter.samsung.com/content/UM/202301/20230106234035477/DV8600A_SimpleUX_UM_DC68-04179B-04_EN.CFR.MES.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145555078) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to my home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has multiple options, easy to use and it notifies you on your mobile whats happening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very sleek and easy to use. I higher recommend this product to anyone looking for a new dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Another product worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the different selections to dry items and does a really good job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. no surprises - everything worked as described, and worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase, I love this machine, Samsung is the best product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing!! It holds a large amount of clothing in a load. It washes great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great quality, good leaks, works !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality.. ease of use ! Though the digital style buttons are not for everyone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Slightly smaller than expected but no problems at all. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the machine, very clean looking and extremely quiet I barely hear them running!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fully Featured Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer, bought with washer and they look really good. It also has all the settings you would expect with additional options for wrinkle guard, etc. I haven't had a chance to try out the anti-static or use the steam features, but it has everything I think a dryer can have! Similar to washer, I wish you could set the additional options to default based on the setting, ie for permanent press always use the anti-static option, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features on this smart dryer. Samsung did not disappoint here. Super speed dry is great!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, had to wait sometime before it was delivered. It was worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really like this dryer! It connects with my phone so I can set scheduals and try to plan when the laundry will be done. I am coming from a gas dryer, I noticed some items a a tad damp when the cycle finishes but that’s only with very large loads and probably just because it’s electric. Overall very happy with it would recommend. The dryer is also ascetically very nice and comes with a shoe drying rack.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Annon! We're very glad to know you're happy with this dryer, but we want you to have an even better experience. I have this link (https://bit.ly/3iFURfH) that has some great information on what steps you can take if your clothes are not getting dry enough. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it they are the best my wife don’t have any problem

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek looks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look! Quiet as well. Love being able to control through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    The best dryer I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! A+++ Gets everything drythe first time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Paired with the dryer and I have not ironed my clothes at all.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Quiet cycles. Controls were a little hard to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love this dryer!! It’s easy to use and connects to your phone easily

    I would recommend this to a friend
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