Customer Ratings & Reviews
- Model:
- DVG45B6300C/A3
- SKU:
- 6491513
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall and drying performance of the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+. They appreciate its quiet operation and ease of use, as well as its large capacity. Many customers also like the color and sleek design, and find the Wi-Fi connectivity to be a great feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
BUY NEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box. After a few loads, we realized it was damaged. Returning was a hassle, it took 3 hours in store to return. The whole experience steered us away from re-purchasing a Samsung Washer and Dryer. Beside a gas valve connection issue inside the dryer, it worked great!
I would recommend this to a friend Worse dryer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I have had, this dryer does not dry my clothes completely, sensors off a the time. No matter how many times I turn the stupid dryer back on in 5 mins is sensing that it’s dry and turns off when my. Mothers are soaked
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CrystalD,
We understand how inconvenient it is to deal with how your dryer performs. Let us help.
Below is the link to troubleshoot the unit if the cycle ends quickly. The resource also has another resource about dryer error codes and a video to watch from start to finish.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149692777) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautiful, the wifi is a plus. I get alerts when the cycle is completed.
I would recommend this to a friend - Pros mentioned:Overall performance
Drying machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gas dryer we definitely recommend to anyone that is in need of one
I would recommend this to a friend Samsung Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lint trap is very difficult to open to clean out!
I would recommend this to a friend- Pros mentioned:Overall performance
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Would purchase it again. Wish Best Buy delivered to my area.
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Dryer is very good . Excellent dryer
I would recommend this to a friend Shaky shaky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Damsung washer’s been leveled but still shakes a lot.
I would recommend this to a friendBrand response from Samsung
Posted .Lourdes, let us assist you in maximizing the efficiency of your dryer.
Here are some links to help you when your dryer is shaking. Please click the hyperlink "cycle that is selected" on the second link for additional tips.
The Samsung dryer is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145889605) to help our team pull up your information when you message us.
Have a great day.
-John
Not Excellent Condition, damaged
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item with a discount but categorized as “Open Box Excellent Condition” but it is not. Upon finally connecting it and using it turns out that it has major dent on the side, esthetically I don’t care but the dent is significant enough that when used the drum significantly tubs against it. I don’t see how this will not cause the break down of the appliance down the road. Now I have to start getting creative of how to pull it out to fix it so it doesn’t cause issues. This is not how I would categorize “Excellent Condition”. Lesson learned
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WeronikaS,
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern with your dryer purchase.
-Kimberly
Homeowner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum started to make noise after it was install by the best buy installer. It was louder than my 10yr old dryer. They said call for a replacement. The second one was even worse, it made a horrible noise, louder than the first one. Now i'm without a dryer because the replacement is backorder for over one month. The delivery guys kinda pressure us and said will take your older washer & dryer which both was in working order away for free. Which wasn't even in the delivery order, now were without a dryer. Now we have to go to a laundry-mat to dry. Not happy with the delivery guys, not helpful & not very professional. I am a customer for over 20 years and alway buy my big item from BestBuy. I'm thinking next time I will buy from another store. Not a good experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Unfortunately my dryer heat stop working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had it for a month but the heat for the dryer stop working. I have to replace I hope the second time I don’t have this bad experience I always love Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SarahH,
We understand how you feel when the dryer heat stops working.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Installation Team Broke My Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know installers broke it when trying to do the LP conversion.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as described excellent condition. Staff not professional in response to customer. Asked for return but too complicated.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was loud when turned on and had to have it repaired
I would recommend this to a friendBrand response from Samsung
Posted .We understand the inconvenience of dealing with a noisy appliance, MariJ.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the new unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Didn’t get a chance to really use it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box. I received it broken so I didn’t really get a chance to see how well it worked. As soon as the delivery guy/installer finished installing it there was a loud scraping and banging sound. And the dryer did not dry/heat up. I returned it and ended up getting a different dryer. I stayed with samsung but got a different newer model. Hope the new one is better.
No, I would not recommend this to a friendPending replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was delivered with dent in it. Waiting for change to replacement unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Samsung not what it used to be
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer belt keeps breaking and Samsung spends weeks with their repair service to fix it. I used to like samsung appliances but quality and service has gone down drastically over the past 5 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We completely understand how this experience affected you, EvanD. We want to speak to you directly to provide support for your dryer and see what options we can lay for its fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146576610, to help our team pull up your information when you message us.
Have a great day.
-John
Washer and dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both beed to be repaired within 3 mk ths id delivery. Nkt happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to know more about what occurred with your Samsung washer and dryer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the units.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Samsung dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repeat buyer for this product, this is for a vacation home
I would recommend this to a friendSamsung can do better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this brand, but for this model I really expend a lot of time drying my clothes, not as good as the brand name. I really think that it can be better. I wouldn't recommend this dryer unless you want to waste a lot of time drying.
No, I would not recommend this to a friend
