Customer Ratings & Reviews
- Model:
- QN75Q80AAFXZA
- SKU:
- 6452059
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class Q80A Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and unbelievable. They also appreciate its large screen, easy setup, and vibrant colors. While some customers have concerns about the remote control and menu system, the overall sentiment towards this TV is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
generally a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pictures are good but sound quality not what I expected.
I would recommend this to a friendBrand response from Samsung
Posted .gonti,
Thank you for purchasing the Q80A TV and for sharing your feedback regarding the sound quality. Your new TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture, well installed, overall happy with purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Samasung Q80 TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a beautiful color with perfect size and depth.
I would recommend this to a friend Experience A++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. And as always delivered when stated and great customer service throughout the entire process. Very pleased with Best Buy! Look forward to using them on many of our businesses future purchases!!
I would recommend this to a friendexchange of TV's.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exchange of TV went excellent. thanks to Thomas. thank you . TV purchased in December 2021 was acting up, so we traded it in for another one. A TV should not be giving us problems in one months time....
No, I would not recommend this to a friendNew 75” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that delivered and installed our new TV and sound system were fast, efficient, and very patient showing me how to work everything. Highly recommend the service contract.
I would recommend this to a friend- Pros mentioned:Picture quality
Large TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, yet not best of all Best Buy tv's.
I would recommend this to a friend Yay Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we’re really enjoying this Samsung. I know Samsung stands by it’s products as we encountered a big issue with our refrigerator. So we didn’t hesitate to try one of their televisions.
I would recommend this to a friendAnthony impressed me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony made this purchase chouce possible. He was extremely knowledgable about all the TVs and found one to meet our needs. He was truly imptessive! Love our TV. Thanks Anthony.
I would recommend this to a friendGo cheaper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge television it was way too big for my wall, hd content was alright but tbh i could not tell much of a difference between this and my non 4k televisions, not worth the money imo. I have traded this TV in for an oled display hoping their will be a difference. Oh and sports did not look good on the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Meh88,
Thank you for sharing your review of the Samsung Q80A TV. Your details regarding your picture quality are appreciated and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Super Staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who helped us was excellent. He made sure we knew about the products we purchased, and made sure that someone took our television out to the car, and had it loaded for us.
I would recommend this to a friend- Pros mentioned:Picture quality
Bait & Switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bait and Switch! open box, Samsung 75 neo 8K, when I looked at purchase online, 75 Qled UHD 4K, I already bought that last year! wanted an upgrade, not what I had already............... Nothing against Samsung, this was against best buy.......
No, I would not recommend this to a friendBrand response from Samsung
Posted .bestbuyNOT,
Thank you for purchasing the Samsung Q80A TV and sharing your review. We appreciate you sharing your purchase experience with us. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
If you should ever have questions on setup, features or operation, Samsung is ready to help you with enjoying your new TV. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
A good replacement of SONY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an equivalent SONY for 2 years and TV was pixelating and finally died. Samsung seems to be working perfectly. I love the remote too.
I would recommend this to a friendLove my TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents were polite and professional. They installed my TV quickly and were patient enough to go over TV settings, features and controls.
I would recommend this to a friendQLED tv with nice video quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love those Qled and love it as it's manageable with my google nest and my phone too. Only issue is speaker, with high speaker i felt very odd vibration sound, but that is avoidable by installing a samsung speaker system.
I would recommend this to a friendAwesome TV!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. LOVE IT. Best TV purchase ever. We use it every day, with awesome features.
I would recommend this to a friendEntry full array local dimming TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, but this TV has two weak points. 1) a lot of distortion on the very low frequency range. 2) black uniformity is not exceptional while this model has local dimming features. Overall it was a great purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Yuji,
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1901.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect for gaming and streaming. Look forward to being the house where everyone wants to watch the game at!
I would recommend this to a friendFirst Class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire process, from the initial sale through delivery and installation, was flawless. First class team!!!
I would recommend this to a friendtoptvpurchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung t.v. is great. Service from my salesperson and delivery and set up staff was excellent and courteous. Kudos to Best Buy.
I would recommend this to a friend