Customer Ratings & Reviews

This is a great Samsung model! I previously had a Crystal version which was a cheaper model that did not work out well! This model offers a much clearer picture, and the brightness is amazingly good for dark rooms or bright rooms! I always buy my televisions from Best Buy because they stand behind their products even when you don’t purchase their warranty! I recently had to purchase a new TV sooner than I thought I would due to the Crystal version failing! My failure was, I didn’t buy an extended warranty, and the Samsungs warranty had run out by six months. Due to that Best Buy gave me the benefit of the doubt and offered me a $50 gift card because the life expectancy of the Crystal version I had purchased didn’t live up to standard! While Samsung wouldn’t do anything but repair it to the tune of the thousand dollars. Best Buy customer service stepped up to the plate and helped me find an even better TV! Thanks, Best Buy! I also recommend buying Best Buy’s five-year extended warranty if you purchase a TV.

I absolutely love it! This tv has so many setting options to tailer to each individual viewer! And the color spectrums in the tv are absolutely amazing! It makes colors so much more vibrant and sharp! I have watched movies I have already watched before just to see how different and better the colors are captured in them on this tv! I highly recommend this tv it’s a great buy without breaking the bank! We were able to put it on Best Buy’s payment plan option, which made purchasing so easy!

Bought my first Samsung 4k Smart TV roughly 8 years ago. I spent countless hours making memories with friends gaming and watching entertainment on it throughout the years growing up. To me, an upgrade wasn’t exactly necessary as my original TV is still in great condition and the picture quality is still up to par even to this day. Recently I decided to pull the trigger on this TV and could not be more impressed with it through and through. If you are on the fence you will not be disappointed with purchasing this TV whatsoever, not to mention at this price point. Cheers to another 10 years of owning Samsung TVs, enjoy!

I’m really enjoying this TV. The picture quality is sharp, vibrant, and delivers an amazing viewing experience whether I’m watching movies, sports, or streaming shows. The colors look natural, the brightness is strong even during the day, and the sound quality is better than I expected for a TV in this price range. The setup was quick and easy, and the smart features run smoothly without any lag. Overall, it’s a great purchase with excellent value for the quality it delivers. Highly recommended.

This is the best TV purchase I have made and will ever make. The QUALITY for the price is UNMATCHED. When you set up your TV go on YouTube and type in “OLED Demo HDR 4K Dolby Vision”. This really shows the quality and power that was put into this TV. If you’re just looking for just a normal TV to watch your shows get something else. But if you’re looking for a TV that’ll make your jaw drop every time you watch your games, movies or your favorite shows, a TV that’ll make your guests jealous, this is the one you’ve been looking for.

One of the best TV I had ever had. The images are so crisp and bright, the colors stand out so much. One of my biggest concerns was that the image was not going to look the same once I had it at home and it did not disappoint. Talk about sound. The volume button is amazing still have not connect a sound bar but I can keep it at 15 and it sounds so amplified!

The Tv was very easy to assemble. The Tv picture is vivid and colorful. Every Tv movie and show is 3D. I love my Tv and great purchase.

Worth the price, beautiful picture, high recommended

This thing is amazing the picture quality the features everything. Super happy the sales guy recommended this.

its very good and i like it svmsung brand tv and spiker

I love my new Samsung tv. It’s luxury and has great features and picture quality

The picture quality of this TV is stunning based on the price. Great choice for someone looking for a great value!

Best buy has the best customer service i reached out regarding a tv i bought it arrived damaged. Got then in the phone and they said they could have another delivered next day best experience ever will definitely be buying washer and dryer from them as well

Awesome tv the picture quality is very nice and very easy to setup!

Excellent tv! The color and clarity is amazing, it almost gives you a 3D experience. Needs a sound bar.

Great Tv glad I finally pulled the trigger. Almost bought A Oled but i do habe a brighter living room and glad I went with the neo Qled.

I am enjoying my tv. The picture quality is the best . I recommend this Tv if you’re looking for a tv to buy

Great product, great TV, easy buy, delivery was good, everything ran smoothly, and the Hz playing games are crazy for a TV

I do have Oled lg at home andcwe juat get this samsung Neo Qled mini..picture speakers ligth. Awesome..we are in love whit this tv!!100%recommend!! Post..Best for games!!!!

I was really excited to get this TV, but after only three weeks a yellow shadow appeared on the screen. Samsung informed me that the entire screen would need to be replaced. Two separate repair appointments were scheduled, and both times I was told on the morning of the appointment that the repair couldn’t be completed as planned, each for different reasons. The customer service experience has been extremely disappointing. You’re expected to clear your schedule and wait for appointments that never happen, and every representative I’ve spoken to has said the most they can do is send me an email with vague updates about when the repair might actually take place. Had I known how poor Samsung’s customer service was, I would have chosen a different brand. Instead, I’m stuck with a brand new TV that doesn’t work properly, and the repair process keeps getting dragged out. The customer service reps I spoke with offered little more than scripted responses, which only added to the frustration. Proceed with caution before buying.