Customer Ratings & Reviews

Sales person was very knowledgable on different brands of TV, took the time to explain with clarity, was sincere and professional.

Seemed like a good investment but I returned it for price and got a Hisense … now returning the Hisense and coming back for this beast. Very good “budget” TV

I love the tv, its a huge difference from the 55" i had.

I’m not too happy with this product almost every app on the TV freezes loses connection. Called Samson came out swap out board Feels like the TV got worse Spent $2800 on this TV

This is an amazing TV. The price is worth it for this TV. Upgraded from a non-neo-Samsung and it was a great upgrade. The colors pop and really feel immersive. The Neo QLED works amazingly in a large room. The only quirk I have had so far is the sound quit working and going through the settings switching from optical to TV several times did not work. I have a Samsung sound bar that really works well with the TV , the exception is the sub-woofer, it randomly comes on way too strong but sure how to tone that done, have not been able to figure that out. The remote takes a little time to get use to as has so many options available but you can really tailor your viewing experience with this remote. I can highly recommend this TV.

This was fairly easy to setup, and the instructions were clear. I was able to do it myself, but it is heavier than i thought and would be better to have 2 people lift ut to its final spot. Its connected to the wifi quickly, loads fast, qnd the picture is beautiful. I mostly watch movies/shows and play games on it. The only thing I've been a little annoyed at, is there isnt an easy way to unpair a device from the remote.

As always, the quality of a Samsung TV is great. Great picture, clarity, build, quality, integration with Samsung Smart Things. Samsung Game hub works great. I can play Fortnite with no console and no issues. Cons: • Tiny remote. I would prefer a larger remote with a locater (like a built-in smart tag) and sounder option to find it like the Nvidia Shield remote has. • Sound. This is not a Samsung thing. Almost every newer TV has low watt sound. Adding a Samsung sound bar with Q-Symphony is a game changing, but only on a HDMI connection. I attempted the wireless/Wi-Fi Q-Symphony connection, and it was choppy. My Wi-Fi doesn't seem be the issue. No issue at all with HDMI connection.

I never write reviews but this TV is amazing! Not only was it super easy to set up, but the picture quality is amazing! We also got a Samsung Soundbar which was even easier to set up due to the brand compatibility…no pairing or additional remote needed. Also love the smart remote and the ability to access, power, and control Apple TV without changing remotes. Definitely recommend!

Absolutely fantastic TV. Picture quality is outstanding – sharp, bright, and very vibrant colors. The image looks amazing both for movies and everyday viewing. Sound quality is surprisingly good, and the smart features work fast and smoothly. Setup was easy, the interface is user-friendly, and everything feels modern and premium. Overall, this TV exceeded all expectations. Extremely satisfied with the purchase and highly recommended.

The features, picture quality and sale priced at $1499 make this TV a HUGE winner. The brightness, colors, motion have all exceeded my expectations. There are a few minor things, the remote, the receiver integration not pulling up menu overlays from my marantz receiver due to the setup, and a few other things I've noticed can be annoying at first but again the picture and performance at the price point make those really a non issue for me and I've gotten use to the work arounds to deal with them. I compared it to other TV's in the store and I would have easily had to spend 600 or more to get a TV that bettered this one. So I have to give it 5 stars for sure and am 100% satisified with the purchase!

Amazing tvTV with a great selection of extra features and incredible picture quality. It looks outstanding in a dark room thanks to its nearly infinite contrast ratio and perfect black.

Great picture. A little heavier than your average flat screen but once it’s minted it is a great product. Sound isn’t horrible at all.

Got this on sale for $1500, and I think you get a lot of TV for the price. This was the easiest unboxing of any flat screen TV I've had to deal with - the packaging keeps the unit upright while you install the stand, which locks in with tabs and doesn't require screwing. I could see trying to get a TV this size up onto a wall mount being a bit of a pita though, as it's still awkward to grab and lift while being careful not to crush the corners. Picture is crisp, with deep blacks and bright colors. Sound is okay on its own but we're running it through a soundbar. Dinging a point for the crappy 'smart' hub software which seems to get worse with every iteration, it now takes way more clicks to switch inputs than it did with our 2021 TV.

Pricing :100% satisfied. Procing was very competitive with other big box reatailers. Delivery: 100% disappointed. Delivery was delayed by one week without any notification frm Best Buy. Customer service: 75% I incurred significant personal cost due to the non communication of the delivery delays Best Best customer service gave me the typical run around. TV: 100% Satisfied. The product lived up to my expectations.

We had previously purchased a couple other TVs and just weren’t happy with the picture and features of them. I called and spoke to Marty who listened to my needs for a tv and he reccomended this Samsung. This tv is great, picture is clear and crisp, and the speakers sound really good. I’m very pleased with my purchase and will continue to be a Samsung and Best Buy customer!

Great picture and features for the money. 2 person job to mouny like all tv’s in this size class.

Lost my previous Samsung to lightening strike. Bought this one as closest to the previously owned TV. Local store had to find it and schedule delivery. Sales lady was great! This model, like the previous one, has the best picture in a high sunlight area of any I looked at.

very good lighting and picture very happy with the TV.................................................................................................................................................................................................................................................................................................!

Great picture, better anti glare than previous generation Samsung tv. Works well in bright light have to tone down brightness in low light. I’ve had it a month and no issues.. it did take 3 people to lift up onto the wall mount and was a bit thicker than the OLED I was looking at. I bought it as open box it had no box and no base but a whole lot of bubble wrap.

Spectacular colors and images. Does well in my living room with lots of natural light