Customer Ratings & Reviews
- Model:
- QN75QN90BAFXZA
- SKU:
- 6500633
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, brightness, and ease of use of the 75” Class QN90B Neo QLED 4K Smart Tizen TV. Many also appreciate the deep black levels and good sound quality, although some found the remote control difficult to use and the TV quite heavy. A few users noted issues with the interface speed and occasional screen problems. Overall, the positive feedback on picture quality outweighs the negative comments on other features.
This summary was generated by AI based on customer reviews.
Overall good television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a wonderful tv, however it has a lot more glare than we thought it would have. One of the reasons we wanted this brand was that it was supposed to have less glare. It also doesn’t have as sharp of picture that our LG tv has. We do like that it comes with it’s own apps and live stations.
I would recommend this to a friendBrand response from Samsung
Posted .DianeBrowning,
Thank you for your review of the QN90B Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
its a tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.definitely recommend getting HDMI2.1 if you get this TV, while the quality is nice otherwise an HDMI2.1 will noticeably improve the video quality before or after HDR is calibrated
I would recommend this to a friendGreat Viewing experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, elvery thankful for our Fayetteville Best Buy Retail and Geek Squad (special thanks to GM Tyler). Great purchasing experience as well as installation at our house.
I would recommend this to a friendBest TV for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is terrific. Size is perfect and the sound bar is the perfect addition. Installation by Best Buy was quick and painless.
I would recommend this to a friendGREAT TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and clear directions. Make sure you read the instructions for stand assembly while still supported in the box especially if you have limited help.
I would recommend this to a friendSamsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product delivered as advertised. It also had an Ambient feature that displays art, which we can integrate with a music source. This was an unexpected surprise.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed, but not mine blowing, has some motion issues and some blur in the background, but the Tecs told me it was my cable , don’t have that issue with my 46 inch Panasonic , but overall decent TV
I would recommend this to a friendBrand response from Samsung
Posted .Totaltec419,
We appreciate your feedback on your QN90B TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung 75 inch QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new Samsung 75 inch QLED TV. Our sales advisor, Jason Gedeon, was great and very knowledgeable on the Samsung TV product line.
I would recommend this to a friendBest Buy Champions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent agents. They were friendly, professional, and efficient. They also advised me on the working procedure of my new TV. Thank you.
I would recommend this to a friendThis TV is the bomb!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the bomb! The picture clarity is superior to any other model I’ve seen. Lots of capacity for apps. Very pleased with this purchase.
I would recommend this to a friendNot worth the expensive price in my opinion.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th time is a charm i guess. Took 4 different tvs till i got one with out problems with the screen.
I would recommend this to a friend- Pros mentioned:Picture quality
W Stevens
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great. Issue with eARC. It does not work. Sound cuts out after a minute or two. Numerous simalar stories on YouTube.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WStevens,
I'm sorry to hear of the connectivity issues you're experiencing. Please be sure you're using a high-speed HDMI cable with Ethernet Channel (sometimes called HDMI HEC cable). Also, be sure to enable HDMI-eARC in the Expert Settings menu. Lastly, please also verify that you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
If this does not help, we ask that you contact us for additional troubleshooting or assistance with setting up a service appointment. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Lovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. The futuristic processor made setting my sound and game system and easy effortless process.
I would recommend this to a friendSamsung TV good but having issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has was working great then all of a sudden I am getting a flicker when it starts to dim. Going to check with Best Buy to have it serviced.
I would recommend this to a friend- Cons mentioned:Interface
Slow UI
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The user interface is very slow, the navigation menu is terrible, full of advertisements, and the sound output is poor.
No, I would not recommend this to a friend Samsung 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV. Sound as with all Flat Panels is not very good but adding a sound bar does the trick
I would recommend this to a friendNeo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was opened today so im still just learning about its functionality but so far so good
I would recommend this to a friendReturned - Motion and colors sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV. Could not get the colors right and the motion technology was annoying. The techs ran thru the all set up so they tried and I spent 3 or 4 hours online trying all the different settings suggested for this TV. Never was satisfied. Samsung interface was easy to use and the stand was a lot better than the Sony I bought as it allowed for accommodation of an unmounted soundbar alot better. I guess the people who like this TV don’t find the weird whooshing motion annoying and think the colors are fine,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Katfox,
We always aim to deliver a great experience, and it’s unfortunate to hear the picture quality of Samsung’s QN90B TV did not meet your expectations. We greatly value your feedback and will share it with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Love my Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. Your installer was excellent and very patient with his trainee’s.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Researched and bought it, great TV. Added home theater and loving the experience
I would recommend this to a friend