Customer Ratings & Reviews
See more imagesSamsung - 77” Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
- Model:
- QN77S85FAEXZA
- SKU:
- 6613452
Customer reviews
would recommend to a friend
- Rated 1 out of 5 stars
TV issues
Justin Posted
The tvs screen was warped from the factory. You cant tell unless the light hits it or you run your hand along the bottom of the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted
Justin,
We appreciate you sharing your concerns with us. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Rated 1 out of 5 stars
I felt powerless
RobertI Posted
Screen kept going dark kept saying TV lost power replaced HDMI cables got new power strip kept doing it on everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted
RobertI,
We appreciate you taking the time to let us know about your experience with your S85F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist