Customer Ratings & Reviews
- Model:
- QN82Q800TAFXZA
- SKU:
- 6401968
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 82" Class Q800T Series QLED 8K UHD Smart Tizen TV for its exceptional picture quality and breathtaking colors. They appreciate the large screen and the 8K resolution that provides an outrageous viewing experience. However, some customers have concerns about its durability, with a few reporting issues after two years of use.
This summary was generated by AI based on customer reviews.
Samsung - 82" Class Q800T Series QLED 8K UHD Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy!. I love my new Samsung - 82" Class Q800T Series QLED 8K UHD Smart Tizen TV.
I would recommend this to a friendQ800T
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this TV I've really only purchased Samsung pretty much my whole life but this tv came messed up woth little squares going down the tv. So Samsung has lost me as a customer due to this being the 3rd tv that has a problem.
No, I would not recommend this to a friendSamsung TV - 82"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and product is excellent. Technicians were professional and efficient.
I would recommend this to a friendADMINISTRATOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT SERVICE ALL THE WAY THROUGH INCLUDING SALES EXPERIENCE TO DELIVERY AND INSTALLATION
I would recommend this to a friendPerfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect perfect perfect perfect Perfect perfect perfect perfect.
I would recommend this to a friendSamsung 8k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Tv is awesome! Apps are great and tv looks good in my living room
I would recommend this to a friendOne awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome! I just wish I could download Crunchyroll.
I would recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Was ya lines on screen, already called for service after one week of use. Forget the 8k, go for the 4K and Dave the money. I might end up returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reporter:
I am very sorry that you experienced issues with your Q800T TV and are currently waiting for it to be serviced. I understand your disappointment and frustration. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
82” Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv professionally installed and it looks great.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does things that I didn't know you could do on a TV.
I would recommend this to a friendNot worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 75' and the 82" and the 85" and do not feel they are any better than the Sharps I replaced
No, I would not recommend this to a friendDont purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years the tv gave out. I spent $4000 for a quality tv and it was crap
No, I would not recommend this to a friendNot a good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 82" model. First TV died in 2 weeks. It would turn on, but screen was completely black. Bestbuy replaced the TV. But the second TV arrived with a bent frame, and the TV does not sit straight. Due to the bending, screen has weird reflections. Bestbuy is replacing it again. Hopefully the 3rd TV will be OK. Otherwise, I'm just returning it. Given all the problems, I would not recommend this TV.
No, I would not recommend this to a friendBroke in 3 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV broke in 3 days. Picture just went blank. Tried everything and could not get it back. Must have been a serious problem. TV looks like it’s cheaply built. Returned for full refund. Will go with a different brand next time.
No, I would not recommend this to a friendWaiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3/7, scheduled installation for 3/26. Received several e-mails the night before telling me to schedule (reschedule?) with no explanation. Now scheduled for 4/11, 5 weeks after purchase. I hope this appointment is kept and not "rescheduled." Cannot review any of the products we bought unitl they get here.
No, I would not recommend this to a friendHad to return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv seems great at first. But I guess due to the size and amount of power it uses, after about 2 weeks the motherboard fried out. Save your money on this one.
No, I would not recommend this to a friendTry again
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been nice if it hadnt had a big light strip down the middle of the screen.
No, I would not recommend this to a friendLooks Good... WHEN it Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This "Smart" TV is by far a massive let down. The TV itself looks great when it works right... but it has never worked for us. Issues: 1) Netflix support does NOT work - your picture will strobe red-pink consistently. This is a manufacture problem shipped on all Q800 TV's. 2) ARC sound is robotic/choppy at times and we've isolated it back to the TV it self. 3) The TV overheats and shuts off or dims consistently after 5 minutes of use. This $7K TV is the WORST TV I've ever bought. Not only do none of the features work, it sometimes shuts off after about 10 minutes of use and continually Dims after about 5 minutes of use. This TV is CRAP and I am returning it ASAP. DO NOT BUY THIS TV. IT IS TERRIBLE.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Longmatey80:
Thank you for purchasing the Samsung Q800T QLED 8K TV. I am sorry for the experience you are having.
Netflix is supported on all 2020 Samsung TVs.
We recommend you use a high-speed HDMI cable (labeled HEC or HEAC) that supports Ethernet for optimum ARC connection.
Please contact us at 1-800-SAMSUNG so that we can better troubleshoot your concerns and help towards a solution. Please reference your BestBuy.com review and handle name.
We look forward to hearing from you.
-Samsung Ambassador