Customer Ratings & Reviews
See more imagesSamsung - 83” Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
- Model:
- QN83S85FAEXZA
- SKU:
- 6613457
Customer reviews
would recommend to a friend
- Rated 5 out of 5 stars
Curbside pickup.
GeoffreyC Posted
Outstanding customer service. First time using curbside pickup and was smooth and efficient. They brought our tv to the car and loaded it.
I would recommend this to a friend - Rated 5 out of 5 stars
Too big for my small apartment....
AndrewWinsleyand3Cats Posted
Its too big for my apartment, which is perfect. I love it. I had a smaller 8k tv before but i wanted to go bigger and i dont regret it at all.
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome TV
LuisL Posted
Great TV, I have only had this tv for about a month. No problems. Resolution is incredible.
I would recommend this to a friend - Rated 2 out of 5 stars
Better options out there.
Mikester Posted
Not a bad tv, just too dim. Also, it had terrible vertical banding. would not recommend. Returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Mikester,
We're sorry to hear that your experience with the S85F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
- Rated 2 out of 5 stars
Tv fine installing poor
Teacher Posted
Tv is good but installation poor. Tv wasn’t hooked up to sound bar and the product booklet was not left . We believed his assistant threw it into the empty box and took it with them. No help from technician on how to remote also did not plug it up like the prior tv was when he removed it. I’ve had trouble getting the direct tv remote and the Samsung remote to work together.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Teacher,
It appears your 2-star review for the Samsung S85F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
- Rated 5 out of 5 stars
Samsung 83"
GMMCM Posted
The sales guys spent plenty of time with me going over the pros and cons of 3 different brands and allowing me time to watch similar programming in the store to compare picture/sound quality. This TV fit my needs for sports event programming and the set up/size of my viewing area. The sound is great and the new remote design makes it easier to navigate watching streaming. Set up was a breeze and took less than 3 minutes. VERY happy with this purchase.
I would recommend this to a friend - Rated 5 out of 5 stars
Installer.
ColinR Posted
Excellent set up good clear picture install was fast and simple
I would recommend this to a friend - Rated 5 out of 5 stars
The best. Tv
JorgeB Posted
Very good tv lm very happy l would recommend this brand special now for the world cup ,enjoy at home
I would recommend this to a friend - Rated 4 out of 5 stars
Great for the price
Shane Posted
It's a big tv with all the features we need, and the price was right. It doesn't have quite the wow factor of the LG G5, but it's also $2K less (when we bought it).
No, I would not recommend this to a friend - Rated 5 out of 5 stars
New TV
StanC Posted
Great tv delivered by an awesome team. Thanks BestBuy
I would recommend this to a friend - Rated 5 out of 5 stars
TV upgrade
user462851 Posted
My TV was delivered directly into my living room, ready to be unboxed and hung on the wall. The hanging on the wall was a chore ,but it went well.
I would recommend this to a friend - Rated 1 out of 5 stars
Susan k
SusanK Posted
First tv was broken, second tv had dents in the screen, so we switched to a LG
No, I would not recommend this to a friendBrand response from Samsung
Posted
SusanK,
It’s unfortunate to hear of the issues that have caused you to return your TV. If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist