Customer Ratings & Reviews
- Model:
- QN85Q900RAFXZA
- SKU:
- 6295150
to a friend
Customers are saying
Customers are delighted by the 85" Class - LED - Q900 Series - 4320p - Smart - 8K UHD TV with HDR, praising its exceptional picture quality. Customers describe the picture quality as "insanely good" and "absolutely perfect."
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best $12K I've ever spent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever purchased, I can no longer see pixels on my screen. Best gaming experience when playing solo player games. Everything looks amazing on it, I mounted this on top of my fireplace and my friends can't get enough of it. I'll be hosting every party until the 16K's come out.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 8K TV, stunning pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing with great finish, the picture in default setting itself is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this TV for about a month. Love it. The picture is incredible with 4K content and the rare 8k content (U-tube has some 8k videos and demos). The picture is so lifelike and the colors and contrast make you feel like you are there with 4K or better content. Picture not bad with HD content. This is installed in a dedicated home theater. I use a separate professional remote control and separate sound system. This is the best home theater picture you can get for this size (85 inches). This is way better than any projector and screen combo available.
I would recommend this to a friendBrand response from Samsung
Posted .RonR,
I am glad that you enjoyed the spectacular image quality of this 85” Q900 TV.
Enabled by proprietary Q HDR 8K technology, the Q900 not only elevates your viewing enjoyment with unparalleled blacks, depth, dimension, it can also transform UHD and HD content into stunning 8K detail and definition with AI upscaling.
The Q900 is also equipped with a slew of other innovative features – such as the Ambient mode, Bixby voice assistance, Auto Game Mode, and Universal Guide – all designed to make your entertainment more convenient, connected, and personal.
Here is a link to the eManual, where you can find details of all the features and other useful information: http://downloadcenter.samsung.com/content/UM/201901/20190102114948285/ENG_US_KM2ATSCN-3.0.4.pdf
Should you have questions about any of the features, or need assistance with usages, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Simply insert this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for taking the time to share your positive experience.
Samsung greatly values our customers’ feedback and we utilize your opinions in our never-ending efforts towards delivering exceptional product and service.
- Samsung Ambassador
Playing video games Monitor/ TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you love playing video games and have Great Graphics card in your Computer, This TV / Monitor is for you. Must have, if the price is not an object. I would have given 5 stars if the price was under $8,000.00
I would recommend this to a friendWorked 3 days. DOA?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked fantastic loved the remote . the upscaling worked good I. Think it will get better. I had to return! It blew up ( no picture or sound) after 3 days? I'll wait for awhile. This box (1 connect) is huge and runs real hot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Luvideo:
Thank you for sharing your praise of the Q900's 8K AI Upscaling, aesthetics, and Smart One Remote. I am very sorry that issues developed that caused you to return the TV.
Your user experience is very much valued, and we thus ask if you could please reach out to Samsung TV Support so that we can better understand the details of what happened.
You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.
- Pros mentioned:Picture quality
Horribly buggy from day 1. Not even able to use it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the second this TV was mounted on the wall it was extremely buggy. No matter if you're watching cable TV, fire TV, or Netflix, the TV has a mind of it's own. The volume turns up to the maximum volume by itself during shows. On nextflix it pauses, rewinds and fast forwards on it's own. On cable tv, it pauses shows at random and it flips through channels as is there were a person with a short attention span sitting in the room with a second remote. The picture quality is insanely good. Unfortunately you can't even use the TV with the amount of bugs it has. Have to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mkinn,
Thank you for sharing your feedback. I apologize for the disappointing experience you have had with your new Q900.
Our engineers tried to replicate your usage scenario in our lab but were unable to reproduce the aforementioned issues.
Your user experience is very much valued, and we thus ask if you could please reach out to Samsung TV Support so that we can better understand the details and work towards a solution for you.
You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.
- Samsung Ambassador
Amazingly awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These tv cost $15,000. It better be absolutely perfect & it is awesome. So life like, incredible technology.
I would recommend this to a friendGreat upgrade from my 24 inch rca
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my atari 2600 combat never looked so clear can't wait to set up my Atari 400
I would recommend this to a friend
