Customer Ratings & Reviews
- Model:
- QN85Q7FAAFXZA
- SKU:
- 6619129
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.9 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the 85” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). The picture quality is receiving high praise, with customers describing it as top notch. Overall, customers seem to be happy with this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
AWESOME TV at a GREAT Price!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This QLED TV has a truly great picture. Since this is Samsung, I know it will last a very long time. I was skeptical of how an 85" TV would look in our living-room, next to our bay-window, but to my great satisfaction = the picture remains AMAZING at all angles. The only down-side is that this TV model does not have as many plug in options as my previous Samsung TV. This one only has 4-HDMI ports and no RCA connection. Overall I am extremely satisfied!
I would recommend this to a friend - Pros mentioned:Picture quality
Few bugs but soild purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, speakers are nice and user interfaces is nice. Only complain is that every once in a blue moon screen freezes and goes black, only fix is to hold power button till it restarts. Other than that issue its a solid tv
I would recommend this to a friendBrand response from Samsung
Posted .Rickydopee,
We appreciate your feedback regarding your Q7F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung Tv the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome loved it very good picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television with perfect picture and sound. I highly recommend it.
I would recommend this to a friend Awesomeness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg absolutely love it it just right size it has such a clear view easy set up on your accounts and looks good in my living room makes me feel like I’m in a theater absolutely love it and absolutely a must have
I would recommend this to a friend- Pros mentioned:Picture quality
Favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My all time favorite, I love it…. It’s all what i wanted
I would recommend this to a friend Awesome tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and the TV is phenomenal! Best Buy guys helped load it up as well!
I would recommend this to a friendHad grey clouds on the screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you google the TV model number on the internet it’s a known defect with those tv. I don’t understand why they would sell it. That defect wasnt as bad as the customer service I recieved when i returned it. i had to rent a uhaul van for this 85” tv. First i forgot the stands which was my fault but then a worker told me i had to take the TV with me because they didn’t want to be responsible if anything happens to it. I had her talked to the manager and told him I’ll be back in like 15min. I came with the stand and started the return with another worker. That was fine until the previous worker came up and said that they checked the tv and its fine and I was lying. I told her take out her phone and google it but she didnt and she insisted there’s nothing wrong with it. Why would i make it up. I could just return the tv under 30 days. So i was going to do an exchange but she got under my skin me so i just bought a sony 85” tv online. When i had bought the samsung tv i had bought a matching home entertainment system which was also a samsung. Its passed 30 days i threw the box away. So i cant return it to get a matching with a sony home entertainment system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nothappy,
We’re sorry the Q7F TV’s picture didn’t meet your expectations. We also understand your concerns with Best Buy - please share your feedback directly with the store where the purchase was made so they can review and address it appropriately.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance meets all the needs required for great entertainment and functionality. Aps and seamless integration of everything else
I would recommend this to a friend- Pros mentioned:Picture quality
Stunning QLEDTV with Exceptional Picture and Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This QLED TV is absolutely amazing! The picture quality is crystal clear with vibrant colors, deep blacks, and impressive brightness that brings every scene to life. The 4K resolution and HDR make watching movies and shows a truly immersive experience. The sound quality is also excellent, clear and well-balanced even without a soundbar. The smart features are easy to use, and the interface is smooth and responsive. Setup was quick and hassle-free. Overall, this TV offers great value for its price and turns any room into a mini home theater. Highly recommended!
I would recommend this to a friend - Pros mentioned:Picture quality
Good image but needs brightness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a RU (2018) somthing blew up inside so i got the 2024 QLED 60D. Compared to my ru the image quality was less wich is crazy since its 6 years newer( the colors where wat greater tho because of the QLED tech) so i changed it for a QN7F or q7f. And the image quality was better but i compared it before they took the qled 60d ( they picked it up next day after) and the qled 60d was anlot brighter. Less image quality but a lot brighter ( same settings) I thought this tv was supposed to be brighter Over all is still a good tv its better than the RU AND DU and better than rhe QLED 60 d but not as bright ( unless my tv didnt come as it’s supposed to)
I would recommend this to a friendBrand response from Samsung
Posted .GladysM,
We appreciate you sharing your review. Just to clarify, the Q7F and QN7F listed on Best Buy’s site were referring to the same Samsung QLED 4K TV – Q7F is the correct model name. The listing has already been updated to reflect this correction.
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
You may also want to fine-tune a few Expert Settings like Brightness, Contrast, and Contrast Enhancer. To get there, press Home on your remote, then go to: Settings > All Settings > Picture > Expert Settings. From here, you can adjust the Brightness level (0–50) to your liking.
We also recommend turning on Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, please don’t hesitate to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung - 85" Class Q7F Series QLED 4K UHD TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is what I expected and hoped for at the price. It shows colors and darks in a daylit room and has a minimum reflection. The sound range is better than I expected
I would recommend this to a friend - Pros mentioned:Picture quality
Great value and picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Very affordable with awesome picture and easy set up. I looked at several different TV’s and decided on this one, and I wasn’t disappointed. I highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture very clear. Perfect size for my living room. Love watching all of my shoes with the big screen. Fast delivery as well.
I would recommend this to a friend - Pros mentioned:Picture quality
85 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful color, clear picture, love the size of the TV. I feel I'm at the movies, this is great. Best purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Recommended !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended as a great mid level TV Great picture quality & sound. Cool and small “solar power” remote control.
I would recommend this to a friend Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV! The delivery men showed up and got the tv in my house fast and safe! Thank you Best Buy!
I would recommend this to a friend- Pros mentioned:Picture quality
85’ QLed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Tv. Great picture quality incredible sound
I would recommend this to a friend - Pros mentioned:Picture quality
Q Led 85inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality and nice sound. Will recommend to somebody
I would recommend this to a friend - Pros mentioned:Picture quality
Tv 85
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv i like it i have a mini theater in my living room
I would recommend this to a friend
