Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.8 out of 5 stars with 647 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the outstanding picture quality and vibrant colors of the 85" Class QN90C Series Neo QLED 4K UHD Smart Tizen TV (2023). Many appreciate its ease of use and large screen size, while some note that the high price point and weight may be drawbacks for certain users. A few customers also mentioned glare in bright rooms and suggested improvements to the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 647 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Neo QLED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and sound. I put this in a room that is full of light. Two walls are all glass. While you can see reflections on the screen with it's turned off, once turned on the brilliant color and clarity overpower the reflections. Ease of use - extremely simple. I was used to a Roku Tv and was concerned about moving away from the simplicity of a Roku. This TV is as easy as a Roku but many, many more functions. While the sound is excellent just from the TV, I added the Samsung Q-Symphony sound bar w/sub (this was a big step as I've always been a fan of Bose everything). The integration of the sound bar with the TV speakers is unparalleled. The remote is also awesome. The solar charging panel is genius. Only two minor negatives: 1. the remote volume up/down is a switch you push forward/back. To Mute you press the switch like a button. Often when adjusting the volume it's easy to accidently mute the TV. 2. The stand for the TV. It's a center stand which is OK but puts all the TV weight in the middle of the TV console and doesn't distribute the weight across the console. While the stand has cover to hide wires, the grooves in the back of the TV do not seem to confirm to the power cord or the standard HDMI cable that comes with it. Also there is not a cutout between these groves and the slots in the base stand to seamlessly feed the cords. If these were designed correctly hiding the cables would be much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    LOVE MY QN90C!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been absolutely blown away by the performance of the Samsung 85-inch Q90C. This TV is a true masterpiece of modern technology, offering an unparalleled viewing experience that exceeds all expectations. First and foremost, the picture quality is nothing short of stunning. The QLED display produces incredibly vibrant colors, deep blacks, and exceptional contrast, making every scene come to life with breathtaking clarity and detail. Whether I'm watching movies, playing video games, or streaming my favorite shows, the visuals are simply mesmerizing. One feature that sets the Q90C apart is its impressive brightness levels. Even in well-lit rooms, the screen remains perfectly visible without any glare or reflection issues, thanks to Samsung's innovative anti-glare technology. This ensures a consistently immersive viewing experience regardless of the lighting conditions. The size of this TV is also a game-changer. At 85 inches, the screen commands attention and fills the room with cinematic grandeur. It's perfect for creating a true home theater experience, allowing me to feel completely immersed in whatever I'm watching. Pros: Stunning QLED display with vibrant colors and deep blacks Impressive brightness levels and anti-glare technology Immersive 85-inch screen size Seamless Smart TV capabilities and intuitive OneRemote control Rich, immersive sound quality Cons: High price point may be prohibitive for some buyers Size may be too large for smaller living spaces Overall Rating: 5/5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    great upgrade! Great buying and pickup experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire experience with this product and Best Buy was great. Purchased through chat with great help. Set up for customer pickup for this LARGE TV at my local store. Pickup went really well with two employees loading the TV for me. This filled up but fit in the back of my minivan. The TV was well packed. I was thankful it fit on the mounting bracket from my previous smaller TV. I purchased this model because of the wider viewing angle and the anit-glare screen. This is a BIG TV and it takes a lot of strength to lift it and get it attached to the wall mount. The TV flexes just a bit so that made me nervous. The cable management grooves in the back of the TV are very cool and handy. Very happy with the picture and color. Found out that the remote with the TV also controls the Samsung soundbar and remote wireless speakers we had previously, so one less remote to deal with. The sound bar turns on and off automatically with the TV. Haven't explored all the online content, but so far the TV is looking really good.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    SAMSUNG QN90 SERIES FOR THE WIN.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never lets me down. You will not be disappointed in the quality of this Tv. It has a metal thin frame around the egdes which feels very premium. I have this in a very bright room and this Tv gets bright enough to the point of not noticing any glare. All 4 HDMI ports are 2.1 so its a great gaming tv. The sound quality of the speakers is good for tv speakers, it has 2 speakers in the bottom and 2 in the top. I have mine paired with a q990 series sound bar the Q symphony feature works great. The HDR contrast of this tv rivals Oleds without the chance of burn in. Its a win win. If you buy this tv you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy it, you'll love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV for being two years elder to the latest and greatest is absolutely phenomenal! Picture is incredible, tv speakers are regular tv speakers but they don't have the distortion you typically see on tv speakers at high volume. It is probably the most bang for your buck when it comes to inches to cost to picture quality you can find.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Neo QLED completely exceeded my expectations. The picture quality is absolutely stunning — vibrant colors, deep blacks, and incredibly sharp details. Watching sports and movies feels like being at the theater! The smart features are super responsive, and navigating through apps is effortless. The design is sleek and modern, instantly elevating the room’s look. It was easy to mount and set up, and the sound is surprisingly rich even without a soundbar. Definitely one of the best purchases I’ve made for my home!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BIG TV LOVE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! So big so sharp...sports are especially nice you feel like you're on the field...have been enjoying every minute of screen time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    85 inch Samsung TV QN*90. Outstanding

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is outstanding. Beats my dad’s 120 inch theater room. Blacks. Contrast functions picture unreal. Expertly installed like a work of art. Behind wall rocket fish Arc to my Sonos Arc 5-1 best sound and picture ever. Easy to operate and hook to my components. Easy to access apps. Apple and android airplay. Beats the QN 80. Worth the extra bucks for quality pictyrev great geek squad install. Very professional. Tuned Sanos arc also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Returning Customer For Years For A Reason

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quality merchandise or they will make it right. Very much a Best Buy Guy! Excellent sales team very knowledgeable always feel like my understanding of my purchase is goal one of the Best Buy Team! Electronics & Appliances goto for our home!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and I was skeptical about the picture with cable and streaming but it’s been amazing. The picture is flawless and there are pre set modes for any situation, movie, game, cable or whatever you watch or stream. I have had 3 other Samsung tvs and this is my 4th and I bought my mom one and that’s my 5th. They last forever and sync up with everything. I will continue to buy Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Awesome 85” TV, We LOVE it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the size of this 85” TV, Looks great in our home picture quality, brightness and with the soundbar we bought watching movies makes us feel like we are at the theater. Totally recommend this TV !

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Samsung innovation, reliability, affordable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience about Samsung TV is reliable, price, quality.I had 2 Samsung TV from 2010 55 inch and 2012 65 inches still working good. It's time to watching big screen 85 with price drop .New TV good 4k ,colorful, bright.Good time for watch sport on this summer .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch Samsung Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv amazing price, great picture and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to check pricing for a new TV for our family room. We meet Josh and told him what we were interested in. He took us straight to this TV and it had all the features with an amazing picture quality. We went over purche option sing we have a Best Buy account and are Total Tech members. We took advantage of the 0% option and got free delivery and set up (this benefit ends this month). This TV has amazing picture quality and is almost like having a home theater. I highly recomend this TV. It is also very aggressively price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the line.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about this TV. I absolutely love it. I can connect my Samsung Ear buds at night so i don't disturb the family. I can stream anything i want from the available apps. It was easy to setup. My phone connects without issues. My stereo connects to it without issues. The picture is great. It is very glossy so it does reflect stuff easily. But if you have any glare film, then it is not as shape and i don’t like that option, so this is good. I sit infront of it so it is not an issue for my.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New toy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. Caught this on sale great price. A step up from previous Qled big difference in features. Very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Did I Say BIG??

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!! An 85 inch QLED QN90C at $1200 off the original price?? Just because it is a 2023 model?? Unbelievable!! Great...no, awesome picture...it's like being at the movies!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and holds up well against bright sunlight. Took two people to mount the 85" since it's so large.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great TV — Not The Best Smart OS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 - Great TV with superior brightness and picture clarity. I turned off all the motion settings (to eliminate soap opera effect) and changed the picture to dynamic. Game mode automatically turns on when the inputs switch and works great with my xbox series x and PS5. Upscaling and variable refresh works good as well. 4/5 - The smart tv interface (OS) is not the best and clunky. Wish it came with Google or VIZIO’s OS. When I use the chromecast 4k with it, it is too glitchy and juttery so I have to default to the default OS. If I could use google’s OS without a peripheral and it was built-in, it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, great viewing angles. Very easy to set up. Menu is actually easy to navigate, in spite of what some reviews have said....

    I would recommend this to a friend
Sponsored