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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4798 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers highly value the 860 EVO's performance and ease of installation, frequently praising its speed and straightforward setup. Many appreciate the drive's excellent price-to-performance ratio and reliable operation. Positive feedback also highlights the quiet operation and the significant improvement in boot times. While some users experienced compatibility issues, these were less frequently reported than the overwhelmingly positive experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 4,798 reviews
  • Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked without issue. Tranfer rates better than standard HDD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is a great piece of hardware for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my computer. I have it on my Mac apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great products and this is one of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems a little slower then the the drive I replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it and system performance is improved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will make an old laptop, "lightning" fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to install into an old laptop that had been lagging on start up for a few years. After installing, the time from powering on to login is less than 8 seconds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all played well together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter plate mounting screw holes did not align perfectly with holes in mount in PC. Had to drill out to get alignment. Distance between connectors on SSDD too close. Had to trim side of SATA cable to allow it to fit on SSDD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would buy at least a 1TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pain to transfer your hard drive over so breast off just doing a clean install while price is okay the lack of space is awful I really don't suggest a 500 at least go with a 1TB.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cyprien:

      Thank you for your review of the Samsung 860 EVO SATA SSD. Your experience with storage capacity is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      To optimize your product experience, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Wrong hard drive mine was double this size. I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong hard drive mine was double this size. I had To bring it back to be replaced with the correct hard drive. Then the computer still has the same problem, over heats. Needed a new fan.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JanClaire:

      Thank you for purchasing the Samsung 860 EVO mSATA SSD. I am sorry to hear that you are experiencing heat issues with your SSD. The operating temperatures for this SSD range from 0°C - 70°C. Samsung mSATA SSDs rarely require a heat sink, yet maintain optimal performance thanks to Samsung’s advanced design and manufacturing capabilities coupled with an integrated, heat dissipating thermal label. In rare instances of extreme workloads (transfer of several hundreds of GB), performance may be throttled through Samsung’s dynamic thermal throttling algorithm to protect the SSDs integrity.

      Please be aware, however, that an external heat source such as a high-powered graphics card, or CPU placed in close proximity to a Samsung SATA SSD, can adversely affect airflow around a Samsung SATA SSD which may lead to performance degradation. Therefore, please ensure there is appropriate airflow around your Samsung SATA SSD.

      To better address your heat concerns, please contact Samsung Customer Support and a representative will gladly help you.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If purchased brand-new from Best Buy or any authorized dealer, this model is covered by a 5-year limited manufacturer's warranty.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super fast computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Samsung 860 EVO 500GB SSD in my computer, and it made a huge difference in performance. Boot times are almost instant now, and everything runs much smoother, from opening apps to multitasking. The installation was simple, and the improvement was noticeable right away. It’s been a great upgrade for my system!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brought new life to an older laptop, upped the RAM & changed to SSD, now it starts, runs & shuts down much faster.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nitro:

      Thanks for choosing the Samsung 860 EVO SATA III SSD. I hope that your SSD is meeting your expectations.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Thanks for choosing Samsung.

      ~ Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Pc components/parts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the wrong memory sized drive that I brought from the store I would look more carefully next time when I look.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    computer for new year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine, but the automated service from Geek Squad was abyssmal. Very unsatisfactory. Human interactions good; technological assistance was worse than a zero.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - 860 EVO 500GB Internal SATA Solid State

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need space this is a good buy. Please keep in mind it will reach its max also. For the average use thumbs up. For max usage and storing you must up grade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for both laptop and pc. Wasn’t sure if wanted at first but then went back

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 1 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is much faster and is better than buying a new laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ohwell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up having to buy a new computer. I would like to have been steered in that direction in the 1st place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good if you wanna start gaming or for an upgrade for you can laptop if it is old

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discuss drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works they replaced a 1tg with the 500gb still never got an answer

    I would recommend this to a friend
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