Customer Ratings & Reviews
- Model:
- UN98DU9000FXZA
- SKU:
- 6578071
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024) for its exceptional picture quality and impressive size, making it feel like a home cinema. The ease of use and built-in apps are also frequently praised. A minor drawback mentioned by some customers is the remote control, specifically its lack of illumination.
This summary was generated by AI based on customer reviews.
Perfect for my room!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome deal. Fits perfect on a large/tall wall. Pics shows it with 65” below it.
I would recommend this to a friend- Pros mentioned:Picture quality
Must Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow… I love my TV. I love everything about it. The picture quality, the size, and all the things I can do with it. Specially my online school.
I would recommend this to a friend - Pros mentioned:Picture quality
The best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible tv works perfectly!! Set up was super easy!!
I would recommend this to a friend Mega tv 98” Samsung ❤️
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent purchase of this great 98" TV I love to play my video games and movies as if we were in a cinema I love this purchase
I would recommend this to a friendgreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelente TV, best price for the product you can get.
I would recommend this to a friendSamsung 98”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and a even better TV! The image quality and the 120hz look fantastic!
I would recommend this to a friend- Pros mentioned:Picture quality
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv and so glad we got it for a great price! It’s like being in a movie theater in my own living room
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 98"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this television to be so big it has a beautiful picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv perfect picture and sound quality recommend this tv Cant go wrong with Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Very happy with the purchase. Installers were amazing and very professional.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 98" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sounds is awesome. The whole family is enjoying so much just like we're in a theater.
I would recommend this to a friend Samsung 98”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refresh rate is really good. Great tv for the price!
I would recommend this to a friend- Pros mentioned:Picture quality
98” Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV we had the geek Squad install it and had no issues. Highly recommend!!!
I would recommend this to a friend - Pros mentioned:Picture quality
IMAX at Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like having a Home Theater of my own with IMAX views and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
I love my 98" Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The size is perfect for my living room, and the price is just right.
I would recommend this to a friend Avoid At All Cost - Warranty is No Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful service from Best Buy and Samsung. Awful TV for the price. This TV can not be worth the price tag, sale or otherwise. Damage caused by transportation via Best Buy caused this TV to develop air bubbles. Should not be an issue with purchasing the warranty, right? Best Buy will not honor the warranty because the damage is physical and the TV developed issues a day after their 15-day return policy. The Tv was in our Server Room, protected from any elements or from people until our install day. When installed, no damage can be seen, no bubbles formed. 8 hours later, the bubbles formed. In trying to get this issue resolved, I was then tossed back and forth between Best Buy and samsung, both sent out reps, and both confirmed there was nothing they could do and no warranty covers the damage. Again, we did not cause this damage; a pro was brought out to install, and at no point was the area where this all started touched. Our best guess is it was damaged in the factory, during transportation, and we are left to either pay $1800 to fix the screen or be told to kick rocks you're out of luck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ira210,
We regret to hear of your experience with Samsung’s DU9000 TV. Please note that Samsung provides a 1-year limited manufacturer’s warranty for brand-new purchases from authorized sellers, covering defects in materials and workmanship. Damage or issues outside of this scope are not covered. Full warranty terms can be reviewed by entering your model number here: https://www.samsung.com/us/support/warranty/
If you believe your situation qualifies, we encourage you to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST daily) or through LiveChat on our website under ‘Support.’
~ Samsung Advisor
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased from the Black Friday deals at Best Buy website. We were very excited about the TV. When we take it out of the box we noticed it was cracked in the right bottom corner so we called immediately to return. I’m glad we had the Best Buy total membership because they were very fast to make the return. We did not paid for the insurance due to the membership. I recommend to have this membership before buying at Best Buy otherwise you won’t have the option to get your money back. My husband called first and he didn’t know we had the membership and the costumer service was horrible putting him in back and forth communications between Samsung and Best Buy. After many attempts and frustration he told me what was going on and then I called to clarify we were members of total BB and until then we got the premium costumer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ALRos,
Thank you for sharing your return experience with us. Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~Samsung Advisor
Love our TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV and tried the geek squad for The first time. Everything was perfect, we couldn’t be happier
I would recommend this to a friendWorts Tv I have purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is only one HDMI working the rest doesn’t work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Abdirizak,
I'm very sorry the HDMI ports are not working on your DU9000 TV. Please give us a chance to assist you, by contacting us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV broke within 2 weeks and received terrible customer service from both BEST BUY and SAMSUNG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AliM,
We regret to hear of your experience with Samsung’s DU9000 TV. Please note that Samsung provides a 1-year limited manufacturer’s warranty for brand-new purchases from authorized sellers, covering defects in materials and workmanship. Damage or issues outside of this scope are not covered. Full warranty terms can be reviewed by entering your model number here: https://www.samsung.com/us/support/warranty/
If you believe your situation qualifies, we encourage you to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST daily) or through LiveChat on our website under ‘Support.’
~Samsung Advisor
People also viewed
- Your price for this item is $2,499.99The comparable value for this item is $3,499.99
