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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024)'s picture quality, describing it as great. The TV's size is also a popular feature, with many finding it suitable for a home theater experience. Additionally, customers appreciate the TV's aesthetics and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 314 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is fantastic and has a crisp picture. Customer service is a bit janky though. I got the email and text on Friday, confirming the Saturday delivery. Then nobody shows up, i call and was told the tv mount wasn't in stock so the delivery was on hold. This probably would've been good to know since i took off work to receive the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Samsung 98" 9 Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 98" during black Friday . Great Price Great Tv . I upgraded from an 85" 8 series. Tv is much larger. Picture quality is great . I would definitely recommend this tv if in the market for a 98" +.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. You can see any imperfection in people's faces because of screen size and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fabulous 98"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new beautiful TV it covers the big wall that it's located on in which there's not a bad angle in the romm.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sports TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excitement of rhua TV is overwhelming. It covers almost the whole wall. Im definitely not going to miss the movie theater. Thanka for keeping the hubby smiling for the games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick buy for a client..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed this TV for a convention client and it was only going to be used for 3 days. Best buy made the pickup convenient and we got it to the convention center in a timely manner for the client. Thanks for contributing to global consumerism and wasteful consumption!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality Details brightness, contrast, color accuracy, motion handling, and upscaling are amazing!!!! Feels better than the movie theater. Sound quality evaluation of the built-in speakers, including bass, volume, and clarity same thing, 10 of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Aesthetics, Ease of use

    Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, very easy to operate and has the apps necessary. Also looks great in the living room and does justice to space. For the sound though, need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, low price, I am hearing some noise or clicking every once in a while, not sure what it might be. Otherwise great deal for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 98" TV. Looks great on the wall and has a good picture. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Aesthetics, Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television with quality picture on JD channels. Built-in apps makes for ease of viewing and my family likes the aesthetic of this Samsung TV. Must Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome...great picture...I love all the features...the delivery came as scheduled...I mounted in the wall myself...but needed three people to put it on the wall...it's a thing of beauty!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Processor is good. Sound ok, but that isnt important to us. Home theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Best screen quality ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Samsung’s TV, but this one it’s really impressive. The quality and resolution gives a great detail into the images. The size is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these TV's. They are exactly what we needed and the size is awesome with a nice bright, clear picture. They replaced 82" and made a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung 98

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my big screen TV....going to enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism at its best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i was getting a pretty ok tv, but now that i have it im 100% satisfied. The store rep was very helpful and although he was a rep for a different manufacturer he was still very knowledgeable of the tv i bought and was very patient with me deciding what to go with. He seemed more interested in me being satisfied rather than selling his equipment. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, I was worried about the size and how the picture would look but I have it hooked upnto my ps5 pro and the picture quility and range of the colors are awesome. I highly reccomand this tv if you want to go bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    98 inch samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st tv worked for 5 days then would not turn on.Couldn’t get help through best buy support because told the tv had a Samsung warranty it had to go through.Couldn’t reach anyway from samsung so Best Buy service person offered me an exchange for new tv. I have finally received it and Best Buy installed it and I love it. Closest thing I can get to a theatre room in my house.The picture is great. Love watching sports and movies…actually all tv programming…so took a while but I love this new 98 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Aesthetics, Picture quality

    Rated 5 out of 5 stars

    98" TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV didn't disappoint always impressed with a Samsung TV, would not buy any other, looks great on our wall

    I would recommend this to a friend
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