Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 81 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the AM702 Series 43" Smart Tizen 4K UHD Monitor's large screen size and excellent image quality. The monitor's sound quality, ease of use, and resolution also receive positive feedback, with many appreciating its value for the price. The inclusion of a solar-powered remote and USB-C connectivity are additional features praised by users. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 81 reviews
  • Rated 3 out of 5 stars

    Easy Return

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an "Open-Box Excellent" item, which was shipped very quickly to my house. Unfortunately, it was not packed very well, was missing a few screws for the stand, and had no remote. I returned it immediately to the local Best Buy since I could not do anything without the remote. The return process was very easy, hence the three stars. I subsequently bough the newer version of this item (LS43BM702UNXZA) by also ordering the "Open-Box Excellent" option, and that has gone much better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great but misleading pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor is really good but pictures provided seemed to be able to have pbp but it isnt capable of doing that or at least at the moment. Hopefully there is an update in the future,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth Buying It

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another well-made product by Samsung. Only pitfall is the 60 refresh rate. But HDR might compensate for this. Movies and similar video look great. Sound quality great as well. Yet to try a video game.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing value for 43" 4K, this is the one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is absolutely amazing, never had a monitor with a remote before which I love, and it the remote solar charges. I can airdrop to the monitor and watch things in the big screen. Super great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, maybe above average,but certainly not the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’d say this is a good value but not without downsides and I’m generally disappointed in the product received vs what I had read in reviews. There is noticeable distortion at the edges of the screen. This is least noticeable when viewing straight on from a distance of four feet or more. The color is also very washed out when viewed from any sort of angle. Even slightly off center and you will be able to notice that the picture is very much degraded. The UI is also slow at startup. It seems that it takes a few minutes for the internet features to sync and run at full speed. After a few minutes it is pretty snappy though. The Bluetooth connectivity is also pretty poor. A set of Bluetooth headphones will start breaking up at about 10’ away. This would not be so much of a problem if there were audio outputs, but unfortunately there are not.’ Finally although the Samsung website and tech support will tell you it has display port connectivity, it does not. Don’t trust them and don’t buy this monitor if you need them. In all this could be a great budget monitor if they would have added just a few more connectivity options and paid better attention to image quality. As it stands I think it would be a great option for something like a garage or workshop setup. As a daily driver desktop monitor, don’t make the same mistake I did. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    I'm satisfied, not bad for the price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was wanting. I have two 34" ultra-wide monitors that work fine but with those you actually are giving up workspace and the aspect ratio is 21:9 which actually becomes a waste because most things like YouTube and other media apps don't seem to scale. The Samsung 43" M7 has plenty of screen to fit a massive amount of open windows. The Apps built in are really a bonus for me, not the reason I bought it but maybe all monitors should have all these features. The picture quality is better than I expected considering the price, blacks are actually black not grey as far as I can tell. I wish it had another 100 nits of brightness but for the price it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great large monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my workspace - the large screen and great picture make working easier. I liked it so much I also bought a 32" version of the same monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    I wish it was a dumb monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and big and has excellent picture. But it being also a "smart" device is a real pain if you only want it to be just a regular large monitor. It is really maddening, especially for while computer starts up. Instead of showing what ever is usually shows on monitor while your computer wakes up, it shows its annoying blue screen saying it will turn off in two minutes if your computer does not wake up. For some reason it just does not show the sign in screen for windows, so I have to guess when it wakes up, them click and type my pin blindly. Then it starts showing the computer signal. do nto know what "bright" individual came up with the idea of this kind of feature. I found a setting for it to go in stand by after 60 minutes instead of two, and it at least gives my a chance to sign in the computer. I wish I could disable all features except to be a dumb monitor. The sound is ok, not great, but I didn't expect it to be great for the price. The picture is excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It’s great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and heavy, great picture, the remote has a solar charger on it so you can recharge the battery from the sun

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Samsun TV/Monitor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can fit more than 4 screens in one. Easy to use and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    You need a BIG desk

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is really nice but you need to have the space for it. I believe this is a good monitor for blueprints but not so good as a desktop monitor. I got lost trying to find the best way to organize the open windows. A bit confusing to use as only one working monitor. As a TV it is really nice. I would keep it if I was an architect, but as I am not, I will return and stay with the 32 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Monitor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The image quality is great and it looks like the apple display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Monitor and Great for Streaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UHD monitor. Easy to set up. It is a smart monitor, so it is great for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Smart Monitor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the value, quality and functionality of this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for husband for gaming. He really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Work simplified on one screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning the nuances of this new screen. But the images are amazing, and it has made many of my task so much easier now that I can blow up maps to a level that precision measuring is much easier. And now I can utilities multiple images on one screen to exiedite form filling and cross referencing research.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    Great colors/ Great 4k large monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is being used for video/photo editing/ digital illustrations. So far it has been great. The colors are accurate that's helpful in my line of work. For me, it was really important to have a monitor that is 4k and also has great color since I use color in different ways than others who are watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office monitor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single-screen office setup - no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Product Bad Support

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for the price with poor support from Samsung. The manual is scanty on how to apply the screws at the back. even if Samsung is too cheap to provide the right screws, they should have at least mentioned the required screw sizes in the manual. Headache in finding the right size of wall screws for this piece! Finding support on Samsung's website is like looking for a needle in a haystack!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry for the trouble you have had to contact us.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. Samsung

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Its The Cheapest 43" Monitor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this AM702 Series 43" Smart Tizen 4K UHD Monitor after kids cracked the screen on one of my LG 43UD79-B monitors. I didn't do much research, just noticed the lower price than the LG, as well as the picture which looks like 4 seperate viewing windows... This monitor does not have 4 seperate viewing windows. And side by side next to my 2 other LG's, there's no comparison to function and picture quality. Wish i would have paid a little more for another LG.

    No, I would not recommend this to a friend
Sponsored