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Customer Ratings & Reviews

Your price for this item is $499.99
The previous price was $719.99

Customer reviews

Rating 4.4 out of 5 stars with 71 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 71 reviews
  • Pros mentioned:
    Cleans well, Quiet, Third rack

    Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the dishes well, very quiet while running, love the 3rd rack

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy open box appliances from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the absolute worst experience I have ever had with Best Buy. The dishwasher was smashed completely in. Had mold in it and was missing most of the hardware and seals. The soap door was even broken!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Price, Quiet, Third rack

    Rated 5 out of 5 stars

    love this so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet, cleans perfectly, and love having the third rack now. Never thought I would use the extra rack so much but I do! Great price for a great buy...or should I say Best Buy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLDR; this is a great dishwasher. Get it now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dishwasher. It replaced a very old, stinky Hotpoint dishwasher that came with our house. Point of note: I had to buy a "rounded" 90 degree brass elbow, because the one with a sharp 90 degree turn would not fit through the custom attachment that is included with this Samsung dishwasher. That said, the install was relatively simple: - Connect water supply elbow - Connect power to the front. I used a power cord that has strain relief, and it fit nicely into the power box at the front of the dishwasher - Make adjustments as needed for power. Clearance is minimal at the bottom, so if you have a junction box sitting on the floor, you may need to mount it properly in the wall, which is safer anyway. - Connect drain line to your garbage disposal or sink drain. Best to route it "high" to prevent backflow into the dishwasher from the sink or garbage disposal. Additionally, though my space is indeed sized for a 36" dishwasher, I don't think they accounted for the size of insulation batting. It was a bit of a bear to push on the insulation so I could very carefully fit the dishwasher into its cabinet space. Once I had that done, I leveled it off, trimmed the mounting brackets, and secured it to the bottom of the counter. Now, the part you came for: functionality. The touch sensitive controls are very nice. When we ran this for the first time, I almost couldn't believe it was running properly. It is remarkably quiet, so much so that I can forget that it's even running, even when working around my kitchen. If the TV is on, it's not a bother _at all_. The loudest thing is the sink draining during the cycle - not even the dishwasher, at all. As for cleaning ability, when paired with a rinse aid, this dishwasher is leagues better than my old one. It simply does a great job. It's got three spray arms - one for the third rack at the very top, one for the middle, and one for the bottom. The shelf spacing is extremely generous, meaning I can fit tall pans in there without issue. Additionally, the tines are spaced and angled such that, at least with my dishes, everything stands up straight on the bottom. The result is that I can put more dishes in there than I ever could with my old dishwasher. I also really like the cutlery bin. It's sized so I can just place my cutlery in without any hassle, and it keeps things spaced so that they get cleaned properly.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack
    Cons mentioned:
    Difficult to place pots

    Rated 4 out of 5 stars

    Cleans great, looks good, minor quirks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Love the top silver wear rack. The bottom rack has too many fingers coming up so it’s difficult to place pots and pans. The dishwasher opens when the cycle is complete which is great but it it hard to close it between cycles and makes a loud grinding noise. It opens too much to keep open between cycles

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Quiet

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and runs quite. No finger prints and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it a couple of times now, it’s done a great job of cleaning really dirty dishes I tested with it. I do use Jet Dry and Cascade Platinum. I helped my brother in law install it into my kitchen, it was not very difficult. I did have a problem with the connecting brackets, too long for my counter. My brother in law had to cut them shorter. He did try and bend/break the brackets and it did work but we needed them even more shorter so he took a metal grinder to them. Third rack is great for serving spoons, tongs, etc. It’s fingerprint resistance not smudge resistant. You can really see smudges your fingers make without the prints. Very quiet dishwasher. Overall, I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet and powerful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this dishwasher! It has a ton of space with the added utensil top and I see on the second rack, there are wine glass stem holders! They thought of everything. In addition, it is SO quiet compared to our old ‘06 whirlpool dishwasher. With that one, we had to turn up the TV when it was running. We can barely notice this one is even running it’s so quiet! The drying time is probably cut in half at least with the auto release function on this one and it seems like it wastes less water. Setup was pretty easy but make sure you have the kit or old parts from a previous install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Great dishwasher, great price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! Gets everything super clean and spotless! Lots of different options to wash the dishes. I love the top third shelf. And, I love that it's very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid dishwasher highly recommend very quiet excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    The new and improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so excellent. We havent had it very long yet but its doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 4 out of 5 stars

    Nice mid range washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite easy to use. Very good for the price would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    A Clean Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is exceptionally quiet and does a fantastic job cleaning the dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    dishwasher fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product super quiet, cleans well highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting Used to a New One That Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher so far, but the setup of the racks is a little funky based on the direction they go. However, it is replacing a previous Samsung dishwasher I had for 10 years, so I will make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 5 out of 5 stars

    samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans very well very quiet good price would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy install, also runs quite and clean dishes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb dishwasherage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific dishwasher thus far. Despite being surprised by it opening itself at the end of the wash the dishes are cleaner than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. We purchased this dishwasher on Black Friday and it has been a great replacement for the old unit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental house and therefore, I haven't used it. I felt Samsung was a good brand; the price was good and they delivered free of charge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review of one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung