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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2234 reviews

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96%
would recommend
to a friend

Customers are saying

Customers admire the BD-H6500/ZA Blu-ray player's exceptional picture quality, ease of use, and 4K upscaling capabilities. Many appreciate its convenient features, including built-in Wi-Fi and streaming options, as well as its compact size and reasonable price. However, some users find the placement of the controls and buttons on the top of the unit inconvenient, and a few have expressed concerns about the remote's design and functionality. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,234 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Needed 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player and I got it for an excellent Black Friday price online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    compact simple works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact takes up little space, simple to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two tries. First one had issues. Best Buy eventually replaced. Had no trouble since. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my older movies and my new 3D, great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a constantly freezing Sony. Sony blamed Comcast and, for a while, Netflix. Later denied Netflix was a problem. With the Samsung, no problem and nothing else changed with Comcast or Netflix. It is Samsung for me from now on!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but buttons on main unit fail often

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 6 months. The picture quality and remote work well. The main unit has buttons on it that rarely work as desired. The delay is awful between pushing the buttons and having them work. For example the eject button. To make things worse sometimes the buttons don't work at all and I have to use the remote to eject the disk. Also, there are banner interruptions and other interruptions when using the device. It is annoying to be watching a movie and then have something interrupt you on the screen from Samsung. :-(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung H6500 Blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular blu-ray player has numerous options including an optical digital audio port which I connect to an AV receiver for enhanced sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is user friendly. The 3D and 2D reproduction is very vivd. It is also light weight and compact. Buy this with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!! Awesome 3D Blu-ray Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blu-ray player. It goes great with my 65 inch curved tv. Blu-rays look amazing and so do dvd's. Its a must have trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Blu-Ray 4K DVD player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and easy to us Blu-Ray 4K DVD player to upscale Blu-Ray DVD's to 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and disc ejection, reads discs quickly. Upscaler is very good as well when viewing on 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is good. HD Streaming experience was good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. HD Streaming experience was good. watched transformers 4 in HD Digital Experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 1 out of 5 stars

    Didn't work properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently I got a dud. It wouldn't play certain standard or blu-ray DVDs (for no apparent reason; same DVDs work on my other players). Sometimes the player would turn on but nothing would happen... the screen would stay black. Other times the home screen would come up but freeze. Before returning it, I had it for 2 wks & during the time it just seem to be having more & more problems. Disappointing b/c I bought it partly due to the lack of negative reviews. I would keep your receipt if you choose this player, and really try out all of the smart features and a bunch of your DVDs to make sure they work with it. (When it actually worked, I had no complaints - picture was great, easy to set-up, nice features, decent remote, held wifi connection -- but can't rate a product high when it doesn't work properly)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade for 4K tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS PURCHASED TO UPGRADE PREVIOUS DVD PLAYER AND THE QUALITY OF MOVIES ARE MUCH BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly with my Samsung 65" 4K flat panel TV. Wish it had another HDMI connection but otherwise can't complain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another marginally functional Samsung product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player was purchased for use with a Sharp Aquos TV, and was intended to replace a BD-P4600 which was purchased several years ago, and never actually played DVDs, though it did play Blu-Ray well. The new one is probably the same story, but is worthless to me, as most of my library consists of DVDs, many out of print (Babylon 5, for example). This unit installs easily and integrates with the TV well. But the DVD menus don't work well, making it difficult to do anything other than the default action at each menu level. This was apparent with the Red Dwarf Series 1 disc I used to test. I can "play all" episodes, but being able to select a single episode, and the other top menu functions, don't work. I played the same disc a couple of minutes later on the Sony Blu-Ray player that is connected to my big TV in the primary viewing room, and the menus worked fine. I'll be returning this when the store opens this morning. I learnt from the P4600 not to expect Samsung to ever correct it, and this will be my last Samsung purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesokme Blu-ray Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you can ask for. I like the backlight on the remote, comes in handy. I had a Sony which of course the button did not light up. You can turn the light on or off if you want. Quality of the blu-ray movies are fantastic. Easy to setup and connect wireless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What sold me originally was that this has the display in the front. However when I started to set it up, I needed two cables that I didn't have. The player didn't work with the cords/cables I had with my other one. Wasn't worth the cost to buy the new ones so I returned the player. I was looking forward to it though. If I didn't have that issue I think it would have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray, 3D Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plays our Blu-ray and 3D videos great. We haven't had any problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. First one so good bought a second one!!

    I would recommend this to a friend
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