Customer Ratings & Reviews

You might think all microwaves are the same but this microwave is truly amazing. Honestly I bought this model based on the color, the ability to close the door without waking the household and the Samsung name. I use one of the following settings almost daily; sensor cook, reheat, auto cook and defrost. What I’ve found is that the food is perfectly cooked. It’s not burned or rubbery from over cooking which I assume is from the sensor technology. I would buy this microwave again and I would give it five stars as it meets all of my needs.

Beautiful and large microwave. It has plenty of cooking options but is also very simple to use. I do have a couple minor issues: First, it shows more fingerprints then I'd like, but it is black glass so it would be expected. Second, it's hard to see the food inside when cooking. The opaque portion of the door is too high up from the bottom so you have to get close enough to actuall look down into the window to see the food. I'm 5'11" and its an issue, so shorter people might have a real problem.

I think its a beautiful microwave. Love the color and size. I would highly recommend it tto people. Ive seen it before and thought it would be perfect. It matches my other appliances as well.im thinking about buying my mother the same one. It slightly more expensive but i think it will serve well. I also bought the matching stone and refrigerator so its going to looks great.

Enjoying the sleek look and style. Has easy to use functions.

Very stylish sleek design from the front view, everyone loves the look and also impressive LED lighting system inside and below.

Every appliance i have is samsung! They just have the best designs on every competitor and reliability. The 65" oled tv i purchased has a great picture, sound, and design. Beautiful picture with a great refresh rate with variable refresh rate. You never see a glitch or a pixel because of that technology. And when it comes to gaming they are king!

One of the best purchases I've made The overall look is spectacular the functionality is great the price was good and Best Buy delivered top customer service

Bought this Microwave to match our new Refrigerator. Great luck having them both break. Once you learn to use the oven it works great.

Very product and easy to setup you can monitor with your phone

Really nice over the range microwave. I like that it connects with the smart things app. I like thats its big and has a large capacity. I specifically chose this one because it match the new stove i also bought. Very happy with my purchase.

I am very happy with my purchase, much easier to use and connect it to the internet with the SmartThing application on your phone you can send directions and the magnificent price, I recommend it as the best.Thanks BestBuy

Works great and is a really nice addition to the home remodeling

I love this upgrade over my last microwave. It’s easy to use and there’s a chart on the inside jam that shows you the settings. I recommend this microwave especially if you have the matching range.

Great microwave, 2 brightness settings on the under hood light and 4 fan speed settings. Love how clean the display is.

I would definitely recommend its great Microwav, fan is strong and it also has light s

Sleek and clean with easy control panel. The features I’ve used so far have worked as expected.

Not even One star. I purchased a microwave from Best Buy, and it arrived with a huge dent. When I contacted customer service, I was shocked to find out they refused to accept a return or offer a proper resolution. This is completely unacceptable for a product that was clearly damaged before or during delivery. I expected better quality control and customer service from a major retailer. Very disappointed and will think twice before shopping here again.

After 8 months, the Samsung microwave stopped heating. Not a good product. They should stick to tvs. It took them to replace 4 major parts including mother board to get it working. Now, I’ve got to get an installer to put to back up and the 1 year warranty is still ticking from the date of purchase and not from the time of repair

I've already reviewed this item twice I don't know why you keep sending me emails I will never shop at your store again you are a horrible customer service experience you charged way more money than the manufacturer charged us to get the same appliances here and you broke our appliances quit contacting me you pieces of garbage.

This is a very nice microwave, the features work very well and is very aesthetically pleasing. I like the glass, makes it easier to clean and maintain. I would recommend this.