Customer Ratings & Reviews

As far the microwave goes, it works great easy to install, looks modern, wifi works great. After returning my first one for a second one, both microwave did not match my white samsung fridge though.

Wow this is an amazing microwave! It heats up so quickly, is very quiet and looks so sleek and clean. What a wonderful product i definitely enjoy the smart features on this appliance!!

Amazing microwave. It's gorgeous and futuristic, makes me feel inspired when I walk by it in my kitchen. The settings are more than you'll ever need as well, and the buttons are touch screen. Simply perfect.

The product works as intended once installed, but I ran into a couple of issues. When opening the door, the top right corner was rubbing and creating a noise. I had to make several adjustments to prevent it from catching, which could be a common problem for others as well. Another concern is the thinness of the bottom sheet. It bends and deforms quite easily during installation, making it tricky to handle without damaging it. Aside from these points, the product seems to function properly, but the build quality could definitely be improved.

Microwave is in perfect condition, it did not include the mounting hardware but wasnt hard to find it. Easy installation and perfect functionality so far

We had some problems ordering through Samsung(they did not resolve). We then ordered from Best Buy and actually ended up with the same delivery team RXO. The delivery team from RXO was horrible again! However, the difference is the Best Buy Best and sales were absolution amazing at resolving an issue They provided customer service the way it should be. So impressed with the Best Buy team. We will never order directly from Samsung again. Thank you. Ps, geek sqad for frame TV, hands down the best@@

I love the microwave, but as another reviewer stated the color is off it is not the bright white. It is on my bespoke Samsung refrigerator. It’s very annoying to look up at the microwave and have it look off-white almost a dingy white compared to the white on my refrigerator so I am returning this. I just can’t look at that difference all the time. . Other than that, it’s great..

I realy like it. I will refer to people I know. Thank you so much.

So far works great no problems Smart connect is cool I turn light of all the time (:

I love my microwave Samsung easy to clean I recommend it

All in all great microwave, very nice white glass look.

microwave! It heats food quickly and evenly, and the multiple power levels make it easy to customize cooking for different meals. The design is sleek and modern, adding a nice touch to my kitchen. I also love the easy-to-use controls and preset functions, which make reheating and defrosting a breeze. It’s spacious inside but doesn’t take up too much counter space. Highly recommend this microwave for anyone looking for both style and performance!”

i really do like my new Over the Range Microwave. It looks nice with the range that we recently purchased. The installer was very good at his job & installed it perfectly… It is very easy to use. So proud of it!

This microwave is great and we absolutely love it! It isnt stainless steel like our other appliances but surprisingly it doesnt stick out or look out of place. And it works great! We've had lots of compliments on it. The only CON: We really miss the express cook option where you can just press 1 through 6 and it automatically starts for that many minutes. It has taken a little getting used to but we love it otherwise!

A lot space, quiet, easy to use, hood vent worked great.

My first Bespoke microwave died. The service tech that came out to attempt a repair was very good, getting things in place for a new one to be delivered. The new one was delivered and was defective upon installation. The microwave was taken back and another was ordered. This, the second microwave was delivered and was also defective, dented and the door did not close right. So a third one was ordered and the defective one was not taken back. Best Buy wanted to charge me to take it away as a service fee before a new one could be ordered, even though I have their service plan. I spoke to customer service and they apologized for my inconvenience and were going to send me a 150 dollar gift card. Since I was going to have to pay for the removal of the microwave before the new one could be ordered, I went to my local Best Buy and explained the situation. The person I spoke to at the store was fantastic and rectified the situation. I had another microwave delivered, properly working and the defective one was removed at no cost to me. This was all at the end of July and the new microwave works very well. I am disappointed though, since I have not received my gift card from Best Buy for my inconvenience.

Great product installed perfect a lot great features looks great works great light matches perfect

We initially bought this to match the Bespoke appliances. We found it to be very user friendly and has a very simple but sleek design. Very easy to clean.

Its huge and sleek, we love it! Buying the entire set has really set our kitchen apart

Super nice and easy to use! Beautiful presentation really makes Kitchen stand out