Customers frequently mention the well-designed functionality and the convenient separation of the water dispenser from the ice maker. Many appreciate the refrigerator's size, especially for those seeking a near built-in look. However, some customers have noted that the freezer space is smaller than expected compared to their previous refrigerators.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
Rated 5 out of 5 stars
Just right
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Countered upsize with no handles is perfect. Leave a lot of space for me between the fridge and my counter love the ice cube spears and the design of the freezer and the extra front door that opens without opening the whole fridge door.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great capacity and slick design, the four door design surprised me. You don't have to open the entire freezer to get what you need and the dual ice trays are a nice touch. Having the water pitcher auto fill is a time saver.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
It makes whiskey ball ice!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fridge, perfect fit for my application. For anyone makimg this fridge fit in a tight location, the hinge height is 72in. I routed my upper cabinet to make the cearance 72 1/8in... Fits perfect.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Great fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek and looks great! All I have is Samsung appliances and this is such a nice fridge! I wish it had more freezer room but everything else which is positive outweighs this so I am happy with my purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Zero clearance is perfect!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this fridge! And the spheres ice balls! It also opens perfectly being right next to a wall.
I would recommend this to a friend
Rated 1 out of 5 stars
Poor Delivery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I waited for a month for this fridge and upon delivery it arrivered shattered the delivery guy stated it will take another 3 weeks for a new one delivered due to being their fault so upsetting.
To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Pros mentioned:
Design
Cons mentioned:
Internal space
Rated 5 out of 5 stars
It's bigger on the inside
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this to replace an older built-in that was getting very costly to repair and the parts were becoming obselete. Went with a "normal" fridge because the 15K built-ins don't actually last longer and need special repair companies in addition to the high cost of repairs and obsolesence mentioned - it just seemed like such a waste of money.
This Samsung, albeit smaller on the outside, was about 1 cubic foot less storage than our old fridge (which did not have water). I like the plain exterior and really appreciate the layout inside, it fits quite a bit. Another reason I picked this model is having the water pitcher in the door which allowed for more usable space inside. Plus, I really like having shelves in the freezer vs the bucket that we were digging through all the time.
One thing that I want to mention is that it takes up to 2 days to start seeing ice so be patient before thinking it doesn't work. I don't really see the need for the whisky ice, I would have preferred the chipped ice, but this was the first to work for us. I'm thinking I'll put it in juices since I like everything cold and it will prevent dilution, but for soda, I like small ice for near slurpee cold.
Cons:
While I didn't want the door handles that most models have, it's hard to get used to opening this but I was fully aware that it would be awkward for a while.
No trim kits available. I am ordering a custom gap filler and have my fingers crossed that it will fit. I do wish they had the option.
I would recommend this to a friend
Pros mentioned:
Freezer organization, Water dispenser
Rated 5 out of 5 stars
Zero clearance doors, Crystal ice balls. A+
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Zero clearance was the biggest thing that I was looking for in a new refrigerator. I wanted something that would sit flush in my kitchen and I would be able to open it with custom cabinetry in that kind of thing. It works as advertised.I love how the freezer is separated on both sides. Like most freezers that don’t have that kind of feature. Everything is always sliding and falling over itself. The compartmentalization is very good and the drawers are very nice. When I bought it, I had no idea that it also made these beautiful crystal clear ice balls for whiskey or cocktails really nice. I think Samsung could improve how you compartmentalize the inside of the refrigerator. While they give you the shelving options, it would be nice if they had other ways for you to not use the shelves that come with it and find different modular choices. . The other major thing that I love about this is that the water dispenser is separate from where the ice is. It’s up in the refrigerator. You open the door and there is a picture and every time you pour water into your glass and you put the pitcher back in the refrigerator. Automatically refills it up to the top brilliant. I would definitely recommend the product.
I would recommend this to a friend
Pros mentioned:
Design, Water dispenser
Cons mentioned:
Internal space
Rated 5 out of 5 stars
Grandma G
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator was bought for my son's house. The space allotted in the kitchen for the refrigerator was between a wall and a cabinet; not very much. We had looked for years for a refrigerator that would fit in this space and be able to open the doors. I was elated when I saw this model being offered at Best Buy. I even traveled to a distant store to actually see that it did not need a lot of space. The zero clearance design is amazing and truly works in limited space. It was a wonderful buy and the zero clearance didn't take away anything from the whole refrigerator. The interior automatic water pitcher and the 2 different ice dispensers are great. I love the fact that there are no external handles to come loose and it is fingerprint resistance. Lots of space in the interior and would have liked to have a little more space in the freezer but it will work. My son and his family will use this refrigerator for many years.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a bit to get this refrigerator, but its been well worth it. I have a tight space and the zero clearance doors work really well. It is smaller, but helps me be more organized with my food. Also, the ice maker and automatic door feature is really nice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We recently moved into a new home and brought in a new refrigerator, but the first model we purchased couldn’t be placed flush against the wall due to its design. We ended up returning it, and luckily, we were able to get this brand-new 2025 launch right away. In hindsight, it turned out to be a much better choice. Zero Clearance Fit allows the doors to open smoothly even when the fridge is placed right against the wall. Downside is that being a counter depth model, it has slightly less storage space than a standard depth fridge. Even though we had to go through the hassle of buying a fridge twice, I’m genuinely happy it worked out this way. This model scores a solid 10/10 for design, functionality, and quiet operation. If you care about style and space efficiency, it’s an excellent choice. I’d say it’s best suited for households of up to four people.
I would recommend this to a friend
Pros mentioned:
Freezer organization, Water dispenser
Rated 5 out of 5 stars
Perfection and quality
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is so amazing I am buying another one for my other home! Absolutely love the ice maker, the water pitcher on the door, no waiting for the pitcher to fill for my coffee pot, quiet, no fingerprints, lots of room and the separate freezer so everything is tidy. If I had a large family this would be small but this is the perfect size for my homes.
I would recommend this to a friend
Pros mentioned:
Design, Freezer organization
Rated 5 out of 5 stars
Yes yes yes
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this refrigerator so easy to keep organized you can see everything in the freezer which is so much better than the stupid little drawers all the doors in the freezer or all the shelves in the freezer I should say are pull out so they slide out you put everything in it makes it easy to see absolutely fabulous
I would recommend this to a friend
Pros mentioned:
Design, Water dispenser
Rated 4 out of 5 stars
Good for tight space
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even though it’s counter-depth, the interior feels extremely well-designed. The capacity is enough for our, and the shelves are adjustable and sturdy. Ice maker is perfect with ball ice.
The zero-clearance hinges are a game changer for us as our pantry cabinet is right next to the refrigerator space. No other refrigerator fulfilled the requirements.
Downside is the freezer space. With 2 doors and divided space, freezer is on the smaller side.
I would recommend this to a friend
Pros mentioned:
Design, Water dispenser
Rated 5 out of 5 stars
Best look yet!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek look in our kitchen. Spacious, well designed and cools down quickly. Ice maker in freezer is convenient and filtered water in door is easy to use, better than through the door configuration. Love it!
I would recommend this to a friend
Pros mentioned:
Design, Water dispenser
Rated 5 out of 5 stars
Great Refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator. Very sleek and stylish. It fits in well with our GE Profile appliances. My personal favorite feature is the whiskey ice balls it makes.
I would recommend this to a friend
Pros mentioned:
Size, Water dispenser
Rated 5 out of 5 stars
Happy with Samsung
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This counter depth refrigerator fits perfectly in my kitchen. I love the ice maker. Regular ice on one side and ice balls on the other. Great decision!
I would recommend this to a friend
Pros mentioned:
Size, Water dispenser
Rated 5 out of 5 stars
Samsung Appliance
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product to conserve space when needed. Love the cold water in fridge pitcher.
I would recommend this to a friend
Pros mentioned:
Design, Water dispenser
Rated 5 out of 5 stars
great deal!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect refridg for our needs. Works as advertised. Love the lower door option of fridge vs freezer. Makes great ice!!!
I would recommend this to a friend
Pros mentioned:
Design, Water dispenser
Rated 5 out of 5 stars
Mudroom refrigerator, yay!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator, love the 2 ice options, filtered water and open shelves.