Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,078 reviews
Pros mentioned:
Beverage center
Rated 4 out of 5 stars
Enjoy the fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the fridge, especially its features such as the beverage center and the flex drawer. I just wish it was built a couple of inches longer to give a little more freezer space.
I would recommend this to a friend
Pros mentioned:
Beverage center
Rated 4 out of 5 stars
Samsung counter depth
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Everything functions well and the space is better than our last counter depth. Still dumping ice for a few more days but water is good and like the auto refill pitcher concept.
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great looks with space for a big family. 4 boys need feeding and the water dispenser is easy and convenient
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice sleek look. I like that the water picture has a diffuser for things like cucumber, mint (etc). Just the right size for a small family.
I would recommend this to a friend
Rated 5 out of 5 stars
Recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Great space, easy storage and great beverage set up.
I would recommend this to a friend
Rated 3 out of 5 stars
Great refrigerator - terrible customer service.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator. It's been several months and we still notice every day how easy it is to see everything, and how convenient it is. HOWEVER, I would NOT buy this from Best Buy. I have never had such a poor customer service experience in my life. I hate to say it, because we have been regular customers, but for this product it has been awful. The door was dented upon arrival, and our Best Buy installers said they couldn't install it because of a plumbing problem. So we hired a plumber who came immediately and said there was nothing wrong with the plumbing. From that point on, getting anyone to respond to us to install the refrigerator, replace the damage, etc. was practically impossible. It literally took months to get a response and things still aren't resolved. Bottom line: don't hesitate on the refrigerator, but buy it somewhere else.
I would recommend this to a friend
Brand response from Samsung
Posted .
Dear BestBuy clients,
We understand your disappointment about the overall experience you had. Let us assist you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Pros mentioned:
Beverage center
Rated 5 out of 5 stars
Bespoke beverage center fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Fridge especially the beverage center and the two sizes of ice
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
We love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best frig ever the class is soft and mach any kichen and you can customize it
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful Fridge.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love this. Very functionally. I love the water pitcher.
I would recommend this to a friend
Rated 3 out of 5 stars
Spacious but already having issues
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spacious fridge however it stopped producing ice and filling up the pitcher with water within the first months. We thought it was a filter issue so we changed and we are still having the same issue a year now. Other than that, the fridge is great for space. We love the hidden door feature when we want to grab a quick beverage but just sucks that we’re having a water issue already
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ms.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks very nice; fridge space was ok but the freezer space is not sufficient. I should have gone with the model that has shelves in the freezer as it allows for easy storing and viewing of items. I returned it after two weeks and exchanged for the model will shelves.