Customer Ratings & Reviews
- Model:
- RF24BB6600QL/AA
- SKU:
- 6493514
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator, especially its sleek design and convenient beverage center. Many appreciate its overall performance, dual ice maker, and ample storage capacity. While the refrigerator is praised for its quiet operation and numerous features, some customers have noted that it is prone to fingerprints.
This summary was generated by AI based on customer reviews.
Samsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had bad experience with this fridge maybe my item came out defective. Freezer defrosted all my food 3 different times. I exchanged it for a new one same model hopefully this same problem doesn't happen again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GabrielaD,
Thank you for choosing Samsung for your Refrigerator needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pitcher does not work just had delivered saw a hack that this was a common problem bc it doesn’t engage the lever so added structure to it and still won’t work no one’s got answers awful experience Best Buy and Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
The AutoFill Pitcher is one of the most convenient features of the refrigerator, and we would like to make sure yours runs as smoothly as possible.
Kindly check the links below and see the best topic that fits your situation to learn more. Kindly view the hyperlinks and video for additional information on ensuring your autofill pitcher operates smoothly.
Autofill water pitcher doesn't fill:
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Leaks from the Autofill water pitcher:
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146473285) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Not built to last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year and 8 months samsung only has a 1 year warranty so they do not stand behind their product anyways my only hope is best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nino,
We understand your disappointment with your refrigerator's warranty. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147346274) to help our team pull up your information when you message us.
Thank you.
-Ricardo
delivery nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product but delivery of product was a complete nightmare. I will never purchase another product from Best Buy because of it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're glad to know the product is excellent.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with your delivery experience. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Nice look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, and will look great in my kitchen. Looking forward to using it.
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it is arranged. Lots of room and comfortable placement of shelves.
I would recommend this to a friend- Pros mentioned:Beverage center, Ice maker
Hoping it 5 stars long term
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, so far so good. We're very use to in-door ice & water dispenser but beverage center has exceeded expectations, especially the auto fill water picture. The dual ice maker in the freezer compartment has been flawless, unlike prior models with the poorly designed slim ice maker inside the refrigerator compartment. It's been very quiet, hardly noticeable when ice dumps. The only flaw is the bottom crisper drawer won't open unless both doors are open, it's a French door dilemma, the apparent only fix for this is to buy a side-by-side or split them like the upper drawers separated by the filter. Bought online and delivery was flawless, great people and BB really does make an effort to eliminate problems.
I would recommend this to a friend Broken less in less than 1 1/2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice build up in the back, no repairman will fix saying it’s a known problem with the system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the feeling of having an appliance that broke in less than two years. Let us help with the ice buildup.
Here is a link with troubleshooting steps when frost forms in the refrigerator.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146331016) to help our team pull up your information when you message us.
Thank you.
-Angelica
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asking for review and haven’t delivered appliance. Still out 3 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
DONT BUY FROM BEST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doors are odd and hard to open. WATER thing is pointless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure that your refrigerator functions as it should, NickolasZ. We'll be glad to look into this for you.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
- Pros mentioned:Beverage center, Ice maker
Cool as cucumber.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our 13 y/o counter height unit. Never liked the cramped space inside. This unit is a better design. No exterior handles take time to getting used to. But the extra space is wonderful. The dual ice system is a nice feature. And although there is no access outside, an ingeniously designed third door makes getting water a snap.
I would recommend this to a friend - Pros mentioned:Capacity
Love it !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge so much !! The space is perfect for what we have as a family of 4 ! Love how it has small sections on the door for the kids can reach there snacks !
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
My new refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new refrigerator! So spacious and I love that it has two types of ice cubes.
I would recommend this to a friend - Pros mentioned:Beverage center
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator! The pitcher in the beverage center is a game changer. I love everything about this fridge. Having two types of ice is amazing and there is plenty of space. I am thankful that I picked this refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Very sleek and no handles are perfect for a smaller kitchen.
I would recommend this to a friend - Pros mentioned:Beverage center, Capacity
Brian
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of fridge space and beverage center is an awesome addition!
I would recommend this to a friend Samsung counter-depth review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far love the fridge and temperature controls and the ice trays...
I would recommend this to a friend