Customer Ratings & Reviews
- Model:
- RF29DB9700QLAA
- |
- SKU:
- 6571686
Customer reviews
Rating 4.6 out of 5 stars with 142 reviews
(142 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Bespoke refrigerator for its exceptional storage capacity and sleek design. Many appreciate the ice production, overall performance, and various features, including the convenient beverage center. The size and quiet operation are also well-received. However, some customers have reported issues with the door operation and temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is more than I was expecting. The design is perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great sleek clean fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! Unfortunately returning due to the size just being a bit too big for the space. Thought it would work out just didn’t. But the overall fridge is great!!! Had it for 2 weeks and wish I didn’t let it go!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features. Lots of space and easy to keep organized.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, a lot of space and convenient features
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
My new Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Samsung Fridge has suited our family very well, looks amazing and is its storage capacity is great.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great! The fact that the two bottom compartments can be different temperature is a game changer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth ordering at Best Buy, very knowledgeable sales person, understands customer needs and very good delivery service
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a really good experience in the store the person that help me he give me different options
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great upgrade to my kitchen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator and all the flexibility that comes with it. I have more room for beverages without compromising my food space, and the ‘Flex Zone’ is a game-changer!!
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Temperature control
Rated 1 out of 5 stars
New Lemon
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator and must exchange it for a new one, because the internal temperatures rise and fall between 32 and 44 degrees in the freezer. The other refrigerator compartments also rise and fall in temperature. We love the size and storage capacity of this model with the two upper French doors on the top half. The door on the bottom left is a dedicated freezer, and the bottom door on the right you can either make it a "freezer" or another "refrigerator section" (hence the Flex Zone). Sometimes things break even when brand new, So we will give them a second chance to make good on their product. And I will re-post my comments after I get my second unit.
I would recommend this to a friendBrand response from Samsung
Posted .Good day,
We understand how important it is to have a properly working refrigerator at home. Let us help you out.
If you encounter temperature issues with your fridge, please follow these steps. Click the links and hyperlinks and watch the instructional video for tips.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147182159, so our team can retrieve your information when you message us.
Have a great day.
-John
- Pros mentioned:Design
Rated 5 out of 5 stars
New purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, love the features & designs. Would recommend. Got a great deal on this purchase. Our sale guy was awesome & knowledgeable
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice very roomy great quality and reliable
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! a wonderful addition to our fun room! and grandkids love alsoJust a quality product like all Samsung
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good fridge, we both love it so much. so nice when you have 3 kids
I would recommend this to a friend - Cons mentioned:Temperature control
Rated 2 out of 5 stars
Not working - as another review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently remodeled our kitchen to accommodate a larger refrigerator, and after extensive research, we were thrilled to find this Samsung model that seemed to meet all our needs. Unfortunately, upon delivery and installation, the temperature fluctuated significantly between 38-40 degrees, just like another reviewer mentioned. Needless to say, we were extremely disappointed. We contacted Best Buy immediately and were initially informed that a replacement would arrive the following Monday. However, the next day, we received an email stating the new fridge wouldn't arrive until Thursday, leaving us without a refrigerator for nearly a week. As a gesture of goodwill for the inconvenience, we politely requested an extended warranty. Disappointingly, Best Buy refused, stating they were unable to do so. While we understand things happen, it's difficult to have confidence in a product that malfunctions on day one, especially considering its price point. We've always enjoyed Samsung products, and while we appreciate the initial promise of a quick replacement, we believe Best Buy could have demonstrated greater flexibility and customer service in this situation. We hope they reconsider their stance and strive to regain our confidence.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this refrigerator. Very pleasant working with Best Buy on the delivery.
I would recommend this to a friend Rated 4 out of 5 stars
One small issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, just one complaint. The upper left door shims provided to adjust door height do not stay in but pop out with use. This causes the center flip strip (that blocks air room temp from getting into fridge) stays open allowing fridge to warm up. Otherwise a great fridge. Husband had to engineer a better fix for this.
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Samsung Bespoke refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like like the sleek design and the one touch top door open feature.
I would recommend this to a friend - Cons mentioned:Door operation
Rated 4 out of 5 stars
Door sensors is so so
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors open when they want too and not all the time on their own . You can leave your hand under the door and it won’t open all the time with the sensors.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is beautiful refrigerator and design is very good easy to access to everything inside reach to water and ice is very good
I would recommend this to a friend








































