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Customer Ratings & Reviews

Your price for this item is $2,399.99
The comparable value price is $3,239.99

Customer reviews

Rating 4.4 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Beverage Center's spaciousness and easy access to items. They appreciate the water filter's effectiveness and convenience. However, some customers have experienced issues with the ice maker, such as inconsistent ice production and leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first refrigerator we have had that you can chose to have more freezer or refrigerator. We love the water dispenser in the door and the two different ice makers. The lighting is excellent the shelves and drawers accommodate many different size items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great function and design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful design and very functional! love the potential option to change the door color if we want to down the road too. we love this freezer and door design better because we can use the space much more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! It’s very spacious and all the shelves even in the freezer pull out for easy access. I especially love the fact that the ice maker makes large and small ice cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this refrigerator in our other house and liked that we could keep things organized in the freezer section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this fridge. The best part of it is that flex fridge that I can make into a freezer or whatever I want to make it into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker is Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice makers we have ever had in a refrigerator. Love the options for each area too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sleek in my kitchen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fridge!!! The beverage center is awesome!! Deeper fridge than I realized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and works great! I love the seperate doors and freezer shelving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Sleek look and love the four doors. Easy to get to items in freezer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, but ice maker sucks. It broke down within days of a new purchase. Tech came in and replace sensor and motherboard, now one side does not work. Ask to call over and over, but no solution

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand that owning a refrigerator with a non-working ice maker can be disappointing. We're here to help.

      Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147396504) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Look Forward to New Samsung Bespoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to follow up with this review once the product is delivered and fully functional by the 4th of July.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. Interchangable panels are a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like the bottom for extra fridge space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, very happy with it. It has nice features including the chilled pitcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the freezer with drawers is fantastic. I really like this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very spacious and sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, love the beverage center. Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So upset that is hard to tell this experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Eau Claire on May 26, 2014 to order my dream refrigerator the 4 door. I wanted the counter depth, I make it very clear to the Clerk who ordered it. "I must have the counter depth for it to fit through my house door! I ordered my beautiful counter depth frig and was talked into a member ship for 49.00. Then I was given a 300 gift certificate, but I must use it on my next purchase.. I told her, I didn't need to buy anything else. She gave it to me and put it in my wallet. So delivery was set up for June 3rd, I had to remove 2 cabinets and a countertop to make room for the refrigerator. I also had to put in a water line for it. When the delivery team arrived, I looked at the refrig which was inside a cardboard box. I imediately noticed the size of the refig was not the counter depth that I requested. The refrig was never removed from the truck, it was the wrong order. I asked for a refund and then called the next day for the refund status. I was told that the refrig had not been processed and it was on the truck. I was told to call back. I called later and asked for a refund on everything. I wanted a 0 balance on my newly opened best buy credit card so that I could reorder. On the july 4th sale I attempted to order my Bespoke counter depth again. I was told that my card was over the limit, the refrig had not yet been returned and I didn't have a 0 balance. So frustrated I call best buy and was told that the 300 free gift card was not free, that I was charged 300.0 for it. I didnt have the gift card, I had thrown it out along with my frustration and disappointment. I got a notice from the Best Buy credit card company, asking for a payment, that I was in collections. I made a dispute which can take a long time for a resolution. I called to have the gift card replaced and was told it would be mailed to me but it never was. My next step it filling a complaint with the federal trade commision. I dont deserve this incompentence!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know your frustration about your overall refrigerator purchasing experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was easy and the fridge is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very spacious and water filter works great!

    I would recommend this to a friend
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