Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,959 reviews
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. The beverage center is life changing for my water intake and the small ice cubes make me so happy. Great storage options.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this product except the bottom “shelf” is flimsy. It’s the area that is above the 2 spacious crisper drawers. It bows w too much weight. We love the “hidden” door for water and the water pitcher. A still get water without using the pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Storage space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge! Love the dual zone drawer and the half door for the water 1 dispenser! Hard to beat the amazing deals that you find at bestbuy! And great sustomer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product!!! Works great! Ice is a little slow but otherwise 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Sleek design and easy to control

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can change the temp of the different sections on my phone. If I realize my food is getting too cold and almost freezing, I just go on my phone to increase the temperature a little. The pitcher on the inside is amazing. The water is so much colder than what typically comes out of a fridge because it sits in the pitcher in the fridge. The 2 different types of ice and the scooper is what sold me on this fridge

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Spacious and User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and user friendly! Plenty of fridge/freezer space and includes a water filter plus pitcher. Two types of ice cubes are available in the freezer for a nice refreshing drink. 10/10 recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. The double doors are super convenient. Love the drink drawer the most.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the no handkes the water is out of sight of the little ones. Im in love with my bew refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great in-door Beverage Center

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the in-door Beverage center! We use this all day, every day. We had so many problems with our in-door ice maker in our old refrigerator. All of the technicians said it was because of a freezing system trying to work in a refrigerated space. We thought we would miss having the ice maker in the door, but decided on the freezer ice maker and are happy we did so. The tray in freezer is still very convenient and ice refills quickly. This has been great in our current heatwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely love it! It’s gorgeous keeps everything cold perfectly. The ice is so cute and the pitcher fills right away and just adorable. I will say it doesn’t fill up the ice all the way and does take about a day or two but that’s fine cuz I rarely need ice. When I throw my parties I normally buy ice because I need it in bulk and I never found a fridge that would hold that much but regardless this fridge is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    LOVE this fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek and unique design combined with the large capacity and the water pitcher make this my favorite fridge to date! The simple additions like the scooper for the two different ice types and the water pitcher make life just a little easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use 1 design improvement, my opinion.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it fits perfectly where I have it. My only reason for giving it 4 stars instead of 5 is that I think it useless to have an auto-fill pitcher and a dispenser that only dispenses water, no ice, in the beverage door. I would rather have the dispenser removed and use the space for more beverages. Other than this, the refrigerator is spacious and I like all the different compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Awesome fidge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome, love how quickly the water fills up and the double ice tray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 3 weeks, haven't had any problems. I really like this fridge. The extra drawer for lunch meat and beverage door are very handy. The storage compartments inside the door does NOT give you an option to set them any way you want. They are designed specifically and this is my only complaint. This is a really big fridge, doesn't seem big in store. Definitely check the measurements, we picked up and installed as the biggest review issues were deliery damage to fridge or home. We had zero issues setting up, however this fridge is 300 pounds and you need lots of muscle.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Easy to keep clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pellet size ice maker and the glass is so easy to keep it looking clean all the tome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like our new refrigerator! My husband and kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Live it!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Lots of room inside. Very sleek look without ice dispenser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is cold. Had a few issues getting the app to pair up, but now all is working well. I like the beverage station a lot. The pitcher is very convenient. The ice maker is slow and does not make a ton of ice. It would be nice if the doors had more alignment adjustments to make them even.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for family gatherings ice and filter water with jugs lots of storage space happy purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you're willing to wait!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Samsung Bespoke several months ago and finally received it. What a fiasco! Now that I have the fridge I am still on the fence on whether I like it or not. Other than the top door Panels still being backed ordered until 8 Feb 2024 I think the fridge will look great since I have all the matching appliances (Blue Steel). I thought I would like the Water dispenser being on the inside of the door. It keeps the water colder but you have the door opened longer so, I'm not sure if I like that. I use the pitcher for larger beverage fills but it is to small to fill my larger water bottles. Having the 2 size ice cubes is nice but can be inconvenient at times and easily gets messy. The size of the fridge (29cu. ft.) is great and having the flex draw is nice. I have a lot more room now. The only thing is the the shelves aren't adjustable if you want to have a tall enough area for taller items. You need to use the sliding shelf area or the door to store tall things. For me that is not enough space. Beverage center is nice as long as you use cans or small beverage bottles. The area is pretty short. Drawers hold a lot of stuff and the crisper are keeps my veggies fresher than my old fridge. Freezer is a great size too. I definitely fit much more than my side-by-side did and it is easier to organize and see all the items. Not sure how the fridge will work for a bigger family though. I have 3 people (5 on the weekends) and it seems to fit all the food with room to spare. If you don't mind the wait it is a great fridge. I gave it a 4 star due to all the aggravation with trying to get it.

    I would recommend this to a friend