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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,959 reviews
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. The middle drawer is excellent. It stores wine, soft drinks and beer. The icemaker makes two sizes of, ice one small and one larger. There is adequate space in the freezer, and refrigerator is large.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It’s aesthetic practical the space is amazing. And the best it’s silent not nice at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's working wonderfully and looks great. Nice closing features on the door. Good even temperature control. It's a large one with a ton of storage room for things. The middle compartment is super handy.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new fridge. The water pitcher is perfect fir our family. The capacity is even better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very happy with this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought based on an online review but the unit exceeded expectations when we finally got it. Nice clean design. Awesome ice machine. We are very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome unit if you have the space for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and freezer with great features. Ice maker being in the bottom freezer is the only way to go. Love the clean front look without the ice dispenser. Highly recommend. It's very big too. Two types of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    CherylG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage and sleek design. Love the two different ice size and the water container.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has done it again……..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra large refrigerator with storage options that keep your groceries cold and organized. Beverage door creates easy access for filtered water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Be careful with Best Buy installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this fridge is awesome and worth it, but the installation was a nightmare, they had to take it apart to enter to the house, and that is ok, but 1st, they did not put the parts above blankets, just right there in the cement outside, and when they were trying to take the middle door, they yse power tools and they could not get it out, so i bet they damage the screw head, after a few weeks of use, the freezer is creating frost, i reach out to Best Buy but they say is samsung warranty issues, and trying to reaching to samsung is a nightmare, and it has to be a gap that the bottom door has after they put it together. So far the other part of the fridge is performing well, it is good for a family of 5. It is important to measure where you are going to install it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We aim to provide you with a hassle-free experience while using your fridge. Let us help you.

      We recommend consulting the resources below to address any performance issues with your refrigerator. Please click the link and the hyperlinks for helpful tips.

      Frost in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150067331, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Love this Samsung refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted for the counter depth version of this 4 door refrigerator and are very satisfied. The full size was too deep for my space. The freezer is smaller than we are used to (the ice is in the freezer) but the drawer can be converted to freezer if required. We love the drawer for deli products, cheese, yogurts, snacks, etc. The water door is my favorite and there is always plenty of ice. Overall, I am so happy that we took a chance on this frig.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! We love it ! Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sleek Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phenomenal refrigerator. Sleek design and optimal functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge and plenty of space for your food and drinks. Ice maker makes plenty of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most perfect delas. I Love it. Work great, Good space for storage

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Totally worth the purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. It’s HUGE. The drawer is perfectly sized. The beverage center takes getting used to, but lack of mess on the floor in front of my fridge due to no more “on door” water is a nice perk. And the east is NO FINGERPRINTS.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best purchase I've made in 25 years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new refrigerator! The beverage center is amazing and beyond convenient. It has eliminated our need to purchase bottled water completely. The refrigerator's filters provide delicious fresh water on demand. There's no big ice machine cluttering up half the top shelf, and the lower drawer ice bin is always full with 2 sizes of ice. The interior drawers fit bigger vegetables such as fresh broccoli or cauliflower, and even stalks of celery. There's no way I'm leaving this baby behind when I sell my house. Not without a fight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amaizig fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS AND WORKS PERFECTLY! I woould definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung refrigerator! It’s so spacious and clean looking

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Lady Di

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bespoke refrigerator. I get some many compliments on how much they like the fridge. It doesn’t show fingerprints. It’s super easy to wipe down. It has a self filling pitcher which is a cool feature. Simply put the empty water pitcher back in the pitcher slot & it will refill within one minute. Don’t hesitate to buy if you are thinking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Great fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We like the fridge. It is spacious and the beverage center is convenient. One, make sure your fridge fits before purchasing. We were able to make it fit, but it was tight.

    I would recommend this to a friend