Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,959 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for several months already and it has worked extremely well with no issues! The two different sizes of ice cubes is a great touch! Highly recommend this unit

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Greater use than my larger, older fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the way we can organize this fridge vs. the larger LG we had before with four doors. It’s easier to clean and more dependable. Trying to be healthier, it’s great we can separate the chiller and have the water container for those times my family and I drink more water or add tea or some flavor to the internal water jug.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    BESPOKE GREATEST ACHIEVEMENT.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and want you kids to drink more water, the beverage section has a pitcher installed in it with auto fill setting. This is another great option for you loves one to have that cold refreshing water. Overall SAMSUNG BESPOKE functions to our family's desire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works and Looks Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has been working great. Love the style and function of the water dispenser and ice maker. Only critique is that the indoor shelving units are not spaced in a way to make condiment and sauce storage easy and accessible, but this is just a minor inconvenience. Definitely recommend for other buyers!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Would recommend even with additional consideration

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not see this in person before ordering and didn’t realize the stainless steel is only on the face. On the side of the doors/drawers is a dark plastic. Although it wasn’t expected, it still worked for us. The ice maker takes a long time to produce, took about 5 days to totally fill the bin but it’s a decent amount that we probably won’t use all at once anyway. Those things accepted, we love the fridge!! Very stylish, large capacity and user friendly! Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Refrigerator!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator due to great experience with our previous Samsung refrigerator. I wasn’t sure how beneficial the beverage center would be, but it was a great added feature. The whole family loves it! Only thing to watch is the pinch point potential if trying to open the middle drawer and french doors at the same time. It’s looks great without the handles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far…so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…no complaints. It’s a huge frig so make sure you measure your space well. Our sticks out a bit more than I’d ideally like but we knew this going into the purchase. I love the beverage station!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, storage big, elegant. Good space distribution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots of room, great design. Love to two ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Maple Grove

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were extremely helpful, friendly, and a pleasure to work with

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It looks good with the clean front due to the hidden water fill and absence of door handles. Its only 4 stars because it doesn’t appear to be making enough ice. The freezer is turned all the way down and its been about 2.5 days without using ice which has only amounted to about 130 cubes. I’m currently awaiting a Samsung Rep to hopefully resolve this issue. If it can be fixed it will be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Slight imperfections.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the auto filled pitcher and the two types of ice it makes. The flex zone draw unfortunately doesn’t get cold enough to be a freezer which is what I was hoping to use it as. The filter for the water is an absolute pain to replace, if you don’t put it in exactly perfect it will leak water all over the fridge, the flex zone, and on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first one they delivered did not work at all and had to wait almost 2 weeks for a new one which was a little ruff but the new one is working fine and so far we really like it

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best fridge we've ever owned!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water and ice features on this refrigerator were really thought through. There is a lot more ice than in the in-the-door ice storage, and the water pitcher is literally always full. The refrigerator is beautiful, but we have not received the panels, since we're in Hawaii and some things are just on island time lol. So far, we are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beverage station rocks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I didn't know that I would love the beverage pitcher as much as I do. My family likes having both sizes of ice. It doesn't seem to fill up each of the ice bins but we have never runout. You may be able to make more but I haven't looked into it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Everyone needs this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, love the water pitcher option and the 2 different ice cube sizes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and smart things app makes the Samsung appliances easier to use and manage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, even temperatures. Would change nothing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the refrigerators I viewed I liked this one the best. It is taking a little time to get used to the new ergonomics of this refrigerator. Some of the shelves are a little to narrow, but I will work through that.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My new toy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astonishing slick looks, presence of this giant item brings extra delicate environments in your kitchen. Only hope that service and longevity will surpass its looks. So far reviews are not that promising. We went ahead and bought it anyway to give them a reasonable doubt. Hope it will match our expectations. Shows great!

    I would recommend this to a friend