Customer Ratings & Reviews
- Model:
- RF29BB860012AA
- SKU:
- 12373332
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, love the auto fill pitcher and the small ice cubes!
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The looks nice, but beyond that there hasn’t been much to be excited about. The fridge arrived damaged. All the panels were dented. I do like the water pitcher feature, but the ice maker doesn’t make much ice. It’s enough to fill two cups and that’s about it. The functionality of the inside space is just ok. They put too many shelves on the doors the space between them is so narrow you can’t fit anything f in them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your purchase of the fridge, Uricka! We wish to help you in the best way possible with your refrigerator.
To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Bespoke Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was friendly and done a good job helping us but you could tell that appliances was not his expertise and he went out of his way to help us.
I would recommend this to a friendGreat refrigerator, good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, good service. We are very pleased with everything.
I would recommend this to a friendBuyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best company ever! Love the sales man and total tech.
I would recommend this to a friendFancy fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Love the beverage center and the ice with the fancy scooper.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage capacity is great. No complaints thus far.
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a dent in the side Best Buy worked well with us to make it right
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ask for a better refrigerator just love the water container
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son and family. They love it.
I would recommend this to a friendMY REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY REFRIGERATOR -VERY SPACIOUS AND WHAT CAN I SAY-I LOVE EVERYTHING ABOUT IT.....MY FAMILY AS WELL LOVES IT.....LOVE THAT IT DOESN'T HAVE ANY HANDLES...I WOULD ALWAYS BE CLEANING THE HANDLES ON MY OLD REFRIGERATOR....
I would recommend this to a friendSamsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Samsung refrigerator so far and price is
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. enjoy the different ice cube options
I would recommend this to a friendSamsung bespoke is great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Looks great and love the functionality
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! Love the layout and all of the functions!
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good combo, we bought bespoke bundle refigerator+washer+dryer
I would recommend this to a friendPerfect!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!!! The layout was very well thought out. It’s perfect!!
I would recommend this to a friendDelay delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting time was more than the first agreement date, and since the pick up date has been changed twice already
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you're going through with your fridge's delivery schedule. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this transaction, and address any other issues you may have.
Have a great day.
-John
Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buying experience can’t wait to install in our new home
I would recommend this to a friendFaulty filter system. They won’t help and know it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems with this refrigerator from day one! I’ve had to have the filter compartment serviced every 6 months because it leaked after changing it. The filter compartment where it’s housed has been replaced twice. It’s leaked to a point of causing flooding in my kitchen all the way to my office. Best Buy refuses to replace the fridge. The last time they said I didn’t push it in far enough. That’s a lie because it wouldn’t connect if it wasn’t. Samsung refrigerators are horrible! Best Buy’s customer service is worse. DO NOT BUY THIS BRAND! And do not trust the warranty. You still end up coming out of pocket after 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that you're frustrated about this overall experience. We're here to help in any way possible, Rmellis.
To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There's an embedded link for further help.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148775064, to help our team pull up your information.
Have a great day!
^Chrystel
