Customer Ratings & Reviews
- Model:
- RF29BB860012AA
- SKU:
- 6493523
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Don’t have my refrigerator yet and paying for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have my item yet. The first one that i received was damage. And they keep sending the same one everytime they have have to replace the old one. I am tired to be sending the same refrigerator back and have not got mine yet. And the worst thing is that I have to start paying for the refrigerator even I don’t have it. I have being communicating with Best Buy, customer service of the card, citi bank and they dont resolve nothing. Especially the citi bank people are the most bad customer service ever.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not disappoint. I've had so many compliments.
I would recommend this to a friendDelivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally delivered and installed; a job very well done.
I would recommend this to a friendRefridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, not to big, not small, easy installation.
I would recommend this to a friend.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on a great product. Delivered with care
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water and ice just wish that the shelves go go a little higher
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is wonderful. I love the water pitcher.
I would recommend this to a friendDual zone is pretty cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love it can’t wait to change to color panels
I would recommend this to a friendnew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new refrigerator Had been looking for awhile
I would recommend this to a friendBespoke refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my bespoke refrigerator. Best service was amazing
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Husband loves the pitcher in the door.
I would recommend this to a friend- Pros mentioned:Overall performance
Got to go !!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit and had nothing but problems they had to come to our place 3 times and finally junked it. It’s been such a pain with not having a fridge for over a month Support has been brutal. Could have been just a lemon ??? We truly did like everything about it. It’s just been a struggle
No, I would not recommend this to a friendBrand response from Samsung
Posted .We totally understand where you're coming from. Allow us to assist you further, DavidG.
We would like to speak with you personally to gather more information about your refrigerator so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147642771, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my refrigerator. Best Buy we made.
I would recommend this to a friend❤️
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the unique features of this refrigerator!!
I would recommend this to a friendNice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and got installed on time. Good one. Liked it.
I would recommend this to a friendAppliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our purchase and customer service
I would recommend this to a friendFaulty filter system. They won’t help and know it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems with this refrigerator from day one! I’ve had to have the filter compartment serviced every 6 months because it leaked after changing it. The filter compartment where it’s housed has been replaced twice. It’s leaked to a point of causing flooding in my kitchen all the way to my office. Best Buy refuses to replace the fridge. The last time they said I didn’t push it in far enough. That’s a lie because it wouldn’t connect if it wasn’t. Samsung refrigerators are horrible! Best Buy’s customer service is worse. DO NOT BUY THIS BRAND! And do not trust the warranty. You still end up coming out of pocket after 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that you're frustrated about this overall experience. We're here to help in any way possible, Rmellis.
To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There's an embedded link for further help.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148775064, to help our team pull up your information.
Have a great day!
^Chrystel
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ice on door, but 2 sizes of cubes is kinda cool.
No, I would not recommend this to a friendBetter Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better deal at Best Buy. Really worth for the purchase.
I would recommend this to a friendNo regret if you buy it, totally worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a deep research to buy a new refrigerator for more that I month, I my final decision was for this one and I don't regret, the refirgerator is beafutil and works like a charm,
I would recommend this to a friend