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Customer reviews

Rating 4.7 out of 5 stars with 262 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub for its overall performance, sleek and modern design, and excellent capacity. Many customers also love the water dispenser and find the size to be much bigger than their old refrigerator. Additionally, customers enjoy the cool features and the great screen quality for displaying calendars and pictures. There were no cons mentioned for this refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 262 reviews
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    This Fridge Is A Game Changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family LOVES this refrigerator. The Google calendar took some getting used to given we all own iPhones, but now that we’re in the habit, so nice to have all of our activities front and center. Have had an external ice/water station for over 20 years prior to this and don’t miss it one bit. Love the two different types of ice with sliding cover to keep the ice clean. The autofill water pitcher is awesome. And the added and more efficient fridge space has been a game changer. Very thoughtful design that has allowed us to organize our food better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig size and panel. It syncs with tv but cuts out. I haven’t synced photos yet but I like the abilities if I want too. Toddlers love the white board. That saves me cooking and knowing they are right there with me.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is great...the family and I love the water dispenser and water pitcher. The screen is great, calendar, pictures. Well worth it to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESPOKE MODEL REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything.... from fast icemaker of two different size cubes, automatic water pitcher refill to size, space, notifications semt right tonyour phone, seeimg who is at your front door (ring devices) amazon capabilty everything in one spot. Not to mention Samsungs incentive program which gives you a credit in the amount of replacing your door panels or you can opt to use it to shop other Samsung items. Its like i got two fridges. Or i could have got the bespoke microwave. Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So far… so good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for a month and we love it! Everything is working, size is much bigger than our old fridge, and the fridge looks great in out kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Temperature control

    Rated 3 out of 5 stars

    wish things were made with quality like back then

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, not as cold even on its coldest setting. the doors one stays open the other closes by itself out of the box.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ThaiT,

      We understand how you feel about the refrigerator's cooling performance and its doors. Let us help.

      We have provided below the recommended actions when the refrigerator does not cool properly. We suggest checking the attached troubleshooting links on each step for other helpful tips.

      1. Check if your food is spoiling.
      FoodSafety.gov has an extensive chart for how long food stays fresh when stored in the fridge or freezer.

      The fridge may not feel cold if you're feeling the temperature of the air, since all the cold air rushed out when you opened the door. Touch some of the food objects in the fridge (like metal or glass containers) to get a better idea of how cold the food is getting and judge whether the food is spoiling or not.

      2. Leave 2 inches of clearance at the back, top, and sides of the fridge.
      The fridge expels heat as a way to cool. If it is in too tight of a space, the heat will be unable to leave. A 2-inch gap on the top, back, and sides is enough to allow circulation.

      3. Keep food 2 inches clear of the interior vents.
      The air inside the fridge needs room to circulate as well. The vents in the back need the same 2 inches of space to allow the heat to escape.

      4. Keep your fridge at least 2/3rds stocked.
      When the fridge door is opened, all the cold air is let out, and warm air comes in. Keeping your fridge stocked at least 2/3 full reduces the amount of air your fridge has to cool every time the doors open.

      If the fridge is well organized, you'll spend less time with the doors open.

      Check out our guide for stocking and organizing the refrigerator.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      5. Set the fridge temperature colder
      Adjust the temperature to a lower setting and use settings like Power Cool or Power Freeze when even more cooling is needed. The Flex Zone (if your model has one) can also be adjusted to various settings for different types of food, and some are colder than others, by design.

      Check out our guide for what temperature you should set the fridge to, which also covers how to adjust the temperature.

      What temperature should I set my Samsung refrigerator to?
      https://www.samsung.com/us/support/answer/ANS10001622/

      6. Keep the inside and outside of your fridge cool.
      Keep the fridge away from heat.

      Keep your fridge in a climate-controlled area, out of direct sunlight, and away from other heat sources like an oven or cooktop. In addition, warmer environments mean warmer air that gets in whenever you open the doors. However, an environment that's too cold (below 55°F) will cause the refrigerator to work harder to cool, which can reduce cooling performance.

      Let food cool to room temperature before putting it in the fridge.

      Putting hot food in the refrigerator raises the temperature of the compartment as a whole and reduces the shelf life of any other food you put next to it.

      7. Keep the door seals clean.
      The door seals keep warm air out. If they are dirty, they will fail to create a vacuum seal. You'll want to keep the seals clean to prevent this. You can quickly clean them once per month using a damp cloth with dish soap.

      Note: If you notice frost or condensation on the interior edges near the door seal, this indicates a likely spot where the door is not sealing properly (see next step).

      8. Test the door seals.
      You can test to see if the door seals are sealing using a piece of paper, such as a dollar bill. Place the dollar bill halfway in the door, close the door on it, and then pull the bill out. If you feel a slight resistance, then the seal is working. If the bill slips out easily, double-check that the seals are clean and try the test again. If the door is having trouble closing all the way, see our guide.

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      If you notice that the seals are warped or damaged, visit our Support Center to request service.

      Note: If the fridge's doors are not aligned correctly, the dollar bill test may fail. This is most common with newly installed refrigerators. See our guide for leveling the refrigerator.

      How to level your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00062321/

      9. Keep the doors shut.
      Every time you open the doors, all the cold air rushes out and warm air comes in. So, it's best to avoid opening the doors when you don't need to.

      Our Family Hub refrigerators (and some other models) have cameras on the inside, which sync up with your phone to allow you to peek inside. Add your fridge to SmartThings to activate this function. Family Hub models can also use the Family Hub panel to View Inside as well.

      10. Request service.
      Important: If your refrigerator is running, food is not spoiling before its normal expiration period, and the fridge is not displaying an error code, then service is not required.

      If you have performed all of the previous steps and your food is spoiling before it should, visit our Support Center to request service.

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1150345119 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has so much space. The freezer is amazing. It fits way more than I thought. The things you can do on it, listen to music, watch tv, add pictures, draw, leave notes. Pretty cool refrigerator and very pleased with it. Great buy, would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haved used this fridge for about a month. This is a very nice fridge. It is quite and it looks nice. The door opening took a while to get use to, but now it's not bad at all. I like the big and small nice cubes it makes. The beverage door opening with the pitcher of water is very nice. I like cold water on the spot. The screen is also a nice feature to let us see the calendar, weather, and music while cooking in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for our kitchen. Easy to great and outstanding features.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    More than a refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator that does much more than refrigerate via the many avaliable apps! Also adds visual style to the kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Best refrigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Looks good. More then enough space. Water pitcher is one of the best features along with family hub.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I love the features and how it blends in perfectly in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New Samsung Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features of family hub. Ample Space and Gorgeous looking Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest refrigerator in the world. You can watch tv, look at recipes, the ice maker and water dispenser is great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. It’s very spacious. It looks very slick.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best frig ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best frig I never knew I needed! It connects to WiFi and the possibilities are endless. I have music while cooking, it recommends dinner options, have tv and shows while in kitchen, tells me my groceries I need, I always have a full pitcher of ice cold water! I really can’t say enough about how awesome this frig is. It can do so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome fridge cool tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far works great. Water pitcher has been a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Very cool fridge with lots of features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, roomy fridge, with many cool features. I think what my family loves the best is the beverage center, where the water pitcher fills up automatically, and you can infuse it with lemon, cucumber, etc. Plus, the ice maker produces two different kinds of ice. I love it for pulling up recipes on the family hub, as well as playing Spotify while I cook. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Bespoke fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and beautiful appliance in my kitchen. Was easy to remove doors since I had measured the door ways and barely had 1” clearance, but it wasn’t enough due to straps movers needed to get my fridge inside the house. They hauled away my old one and left the fridge on my front porch. I was left with having to get it inside the house. Thankfully, it takes minimal tools and just a short video on the DIY. Removing doors and inside shelves made it easier to lift up 6 steps to front door. Made it inside and replaced the doors, installed water line, plugged in. My wife thinks it looks great and it is super quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Fridge ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, functional, slick design. Everyone that comes to our house is so amazed how great this Fridge is, out of this World, way to go Samsung.

    I would recommend this to a friend
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