Customer Ratings & Reviews
- Model:
- RA-F18DUUMT/AA
- SKU:
- 6452408
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers love the Bespoke 4-Door Flex Refrigerator Panel - Top Panel for its great appearance, color, quality, design, finish, and ease of cleaning. Customers also find the panels easy to install and remove. However, some customers have reported issues with receiving the correct panel and size. Additionally, a few customers have experienced problems with delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance, Quality
Samsung refrigerator panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Beautiful panels. I love the grey color.
I would recommend this to a friend - Pros mentioned:Quality
One of the best door panels I have ever bought!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as refrigerator door panels go, this was definitely one of them. We liked it so much, we bought three more of them. One for each door. If you're in the market for a door panel, this is one you should consider.
I would recommend this to a friend - Cons mentioned:Delivery
Best buy comes through where Samsung falls short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is incapable of shipping these panels to my address so I had to pay out of pocket at Best buy rather than use my promotional credit that Samsung gave me through Samsung's website.
I would recommend this to a friend - Cons mentioned:Size
Samsung Refrigerator is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is all good but the first time when The refrigerator was dilivered they brought the wrong size panels so had to reorder, so 3 weeks past the new panels cane in the gentleman brought them and again wrong size. Some is not paying attention to there job. So for the third time had to reorder panels but smaller and hope they come in the right size. And for all this trouble for not doing it right the first time we are wanting a discount for going thru all this trouble and waiting.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to make a follow-up on the panels and make sure that it's the correct size.
Have a great day.
-John
- Cons mentioned:Panel
Best Buy do better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still don’t have the panels! Ordered before Thanksgiving. Panels that arrived have been bent and broken! Stay away!!! Customer service has been a nightmare!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand the disappointment about receiving damaged panels.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to follow up on the panels' status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Quality
Gorgeous panael.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These panels are beautiful and packaged incredibly well.
I would recommend this to a friend Quick and friendly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a professional and quick installation, and they were very friendly.
I would recommend this to a friendFriedge door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friedge was recieve firts but this part no. Had to wai 3 months for it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your delivery, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Still waiting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still waiting but good customer service I’m satisfied
I would recommend this to a friendGood quality. High price. Long lead time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Somewhat pricey. Lead time is long.
I would recommend this to a friendNot handles with care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel panels came in bent and had to to return. Also delivery for the item was rescheduled three times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289 is available 24 hours a day for feedback regarding handling the ordered item.
Have a great day.
^Charles