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$999.00

Customer reviews

Rating 4.2 out of 5 stars with 193 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 193 reviews
  • Rated 5 out of 5 stars

    Pretty color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color to add to differentiate from stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bespokepanel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, looks great, very happy with purchase of this item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this over priced piece of crap! Had the compressor go out twice just after the fridge was over a year old, lost over $800 worth of food and was without a refrigerator for over a month while I haggled with them on getting it fixed. You'd be better off going to a second hand refrigerated store and buying something from 1980

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bespoke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the purchase of this item, looks real good....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great panel for bespoke fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel works great with the other panels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch of gray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision buying this color with our cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color that suits my Refrigerator Bottom Panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navy pnel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful on refrigerator, color is great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived timely and works well in our fridge. Pick up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bespoke is the best refrigerator I ever purchase and it's just like a phone and a computer, I will not trade it for nothing in the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Glass Panels !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panels are great except i find this specific color to be dull based on my kitchen color composition

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stainless steel bespoke panel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fragile piece. When first delivered, the piece came so damaged that the installer said they had to call for a replacement. The replacement took 2 months to come in and it was bent as well. Didn't want to wait so I just bent it back so that it would fit into the spot. I'd stick with the glass panels if you could because it's not worth the trouble going stainless steel.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works so well definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Glass Panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the many months it was backordered. Looks lovely on my fridge and so far is smudge free even after a month of use. Installation took under 5 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this refrigerator and any "up charges" $3600 refrigerator didn't last over a year, lost $800+ in food and had to go buy another refrigerator, avoid Samsung products all they do is break down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JerryN,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service....Love Best buy. Not only did they deliver it....They also installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! I can customize my color with interchangeable panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sleek look and color. I'm happy I went with the black and not the blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic,extraordinary exalaexcelnce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as ordered on time extremely fast shipping great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Best Buy indeed! One stop shop.

    I would recommend this to a friend
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