Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Bespoke 4-Door French Door Refrigerator Panel's color options, which match their cabinets well, and its easy cleaning. They appreciate the customizable and interchangeable design, which allows them to personalize their refrigerators. Some customers have expressed frustration with delays in receiving their panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 84 reviews
  • Pros mentioned:
    Ease of installation, Quality

    Rated 1 out of 5 stars

    Good product, terrible support from Best Buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Cons mentioned:
    Delivery

    Rated 2 out of 5 stars

    drama with this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much drama. was supposedly in stock, but this panel was delivered without a fridge to put it on. Fridge delivered 6 weeks later nightmare

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Easy to clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This panel matches my kitchen cabinet color and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No finger print

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the order has been properly process with no confusion between the panels, this is the best looking mid panel as possible. And no finger print issue as other colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Mellow yellow

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yellow mellow so nice looking cannot wait to see it on my refrigerator in October

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good color

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product from Samsung. This.panel color looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Panel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived timely and works well in our fridge. Pick up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Panel review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the panels vs stainless steel -- gives a more modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Colorful Bespoke fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multi color options. I highly recommend the Bespoke fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color to add to differentiate from stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great panel for bespoke fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel works great with the other panels

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Navy pnel

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful on refrigerator, color is great...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this refrigerator and any "up charges" $3600 refrigerator didn't last over a year, lost $800+ in food and had to go buy another refrigerator, avoid Samsung products all they do is break down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JerryN,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works so well definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Glass Panel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the many months it was backordered. Looks lovely on my fridge and so far is smudge free even after a month of use. Installation took under 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Best Buy indeed! One stop shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to Find This!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to receive this very hard to find item for my refrigerator! Delivery went as scheduled with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke panels

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice panels and well packed. Delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is small but amazing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator computer is great. It is easy to keep track of our appointments and other commitments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect black matte with charcoal glass top panel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The matte black steel panel is perfect with the charcoal glass top panel. Fingerprints wipe off easily with a soft cloth.

    I would recommend this to a friend
Sponsored