Customer Ratings & Reviews
- Model:
- RA-F36DMM12/AA
- SKU:
- 6492342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Bespoke 4-Door French Door Refrigerator Panel, particularly highlighting the wide array of color choices and the ease of installation. The design and overall appearance are also well-received, with customers noting an improvement in how it looks in person compared to online. However, some customers have reported issues with the delivery timeline.
This summary was generated by AI based on customer reviews.
Popping panels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great panels with clean sleek look. Makes the frdge pop!
I would recommend this to a friendPanel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, easy to clean and nice colors , I recommend it
I would recommend this to a friendHome owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience shopping a new refrigerator, The sales person was very informative helpful. he also let me know about the incentives and discount they had and I took advantage of those promotions
I would recommend this to a friend- Pros mentioned:Color
Bepoke pink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loved the color. Easy to install just you tube it.
I would recommend this to a friend Terrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this over priced piece of crap! Had the compressor go out twice just after the fridge was over a year old, lost over $800 worth of food and was without a refrigerator for over a month while I haggled with them on getting it fixed. You'd be better off going to a second hand refrigerated store and buying something from 1980
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JerryN,
We understand your frustration with your refrigerator experience. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151773280) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge … but the ice maker takes forever to make ice.. not happy with that at all
I would recommend this to a friend- Pros mentioned:Ease of installation, Quality
Good product, terrible support from Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
- Pros mentioned:Design
pretty!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous! The Samsung Bespoke French door fridge is a dream come true. The glass panel fronts make stainless front fridges look so yesterday.
I would recommend this to a friend mid drawer panel
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the ability to change the look of the fridge. Though it is a little difficult to swap out the panels.
I would recommend this to a friend- Cons mentioned:Delivery
drama with this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so much drama. was supposedly in stock, but this panel was delivered without a fridge to put it on. Fridge delivered 6 weeks later nightmare
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
We appreciate your review of the refrigerator panel. We're happy that your refrigerator got delivered and customized with your selected panels.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145030540), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Design
Excellent buy/product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! Love that my fridge is now complete. I received many compliments on my Samsung Bespoke refrigerator.
I would recommend this to a friend Beautiful matte black finish!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bespoke 4-Door French Door Refrigerator is beautiful! The bottom panel is not glass, as are the two top panels, and wipes off easily.
I would recommend this to a friend- Pros mentioned:Ease of installation
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product excellent purchase 100% recommended, easy to use easy to clean
I would recommend this to a friend - Pros mentioned:Color
White middle panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much. I will recomend it to friend and family.. I need a white bottom.
I would recommend this to a friend Perfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the white glass and the look was getting old. The whole point of the bespoke is to be able to change the look of your appliances easily. This was an easy install with 4 tabs and voila it was done. This stainless looks great in comparison to the white glass and gave my kitchen a more elegant look.
I would recommend this to a friend- Pros mentioned:Color
Love the color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this middle drawer. It is such a great idea to be able to pick your colors.
I would recommend this to a friend - Pros mentioned:Color
Perfect match!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rich color on these panels match the decor in my house perfectly!
I would recommend this to a friend - Pros mentioned:Ease of installation
Panel
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. Was really easy to look up video online to install by yourself with no problems.
I would recommend this to a friend Bespoke bottom panel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, soft and easy to clean no fingerprint, matching the cabinets well
I would recommend this to a friendBestow doors for samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to receive the doors, but that was not best buys fault. They continually followed up with samsung and stayed the course. The doors are really nice. Worth the wait. It was still functional without the door covers.
I would recommend this to a friend
