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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 18 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must have for Samsung Bespoke washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raises my Bespoke all in one washer/dryer to the perfect height. The drawer stores away all of my laundry essentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pedestal for Samsung washer/dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Elevates the washer/dryer combo to a perfect height. Secures the unit and provides that extra storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer combo pedestal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase i love the extra storage. A must have for the bespoke ai washer dryer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. Love the storage compartment. Gives it a high end look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and looks great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should! Sturdy enough for the heavy AI combo machine. The samsung installers for my combo machine helped put it on which was great because the machine is so heavy. Make sure you get them together so they can help!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Pedestal wirh drawer storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must so you dont have to bend over and you can store you cleaning items also. Lots of storage in drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the height and extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Matches. Might be a little flimsy given the weight of the unit on top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    weak pedestal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its so weak, it bent easily when we placed the heavy washer on top of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedestal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the washer dryer. Makes height much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes loading and unloading the clothes easier without having to bend over as far. Love the storage to keep the room cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes the Look of Laundry Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drawer completes the look of our laundry room and is a must have to enable better access to your laundry loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice accessory to main unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedestal for main unit. OK capacity to store accessories related to wash/dry needs. Made main unit higher to open/close door more easy & put in/take out laundry. However difficult to clean/absorb small puddle of water discharge after removal of bottom unit filter after each cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how you feel about your experience in cleaning the water discharge on your unit. To help you is all we wanted.

      We'd love to speak with you to learn more about the unit you own and provide the assistance you need. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148597546) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yuniesky installed my combo washer and pedestal. It looks great! Wish I got two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect lift that my washer dryer combo needed for my liking. Thank you Best Buy and Samsung

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good to place a order from

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is not good to order this item from if you really want this item you can order it thru amazon or samsung directly i had tried to order this item thru best buy on nov 8 2024 they was going to deliver it and install it on dec 20 2023 they never did deliver it on that day still waiting on it they had me on dec 20 to reschedule the appointment to deliver and install it on January 30 2025 well on waiting on this item i went on Amazon order this on dec 22 2024 and they deliver it in one week time on December 29 2024 way sooner then best buy its the best item but it was because of amazon not best buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RachealB,

      We appreciate the review about having the pedestal as the best item.

      Should you need further support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item in February, and have yet to recieve it. Here it is May 30th and your system asks for a review.... 0 out of 5 stars overall from Best Buy on this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy direct from Samsung since it was so new. It really helps to have the machine elevated and seems better than the LG ones we had on our previous equipment. There really isn’t much else to say about such a simple equipment but it does what it is supposed to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BACKORDER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS I BOUGHT IT 03/29/25 HAVENT RECEIVED I WAS SUPPOSED TO GET IT 05/9 AND THEY NOW SAYING 7/16/2025

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Customer reviews from Samsung US

    User rating, 4 out of 5 stars with 9 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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