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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,069.99

Customer reviews

Rating 4.7 out of 5 stars with 669 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 669 reviews
  • Rated 5 out of 5 stars

    Samsung Bespoke is a great innovate line of Refrig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Samsung Bespoke Refrigerator. This side by side is great! Love the Beverage Center and ice maker that is hidden inside. We also love the clean flush look. We have the 3 door model at our other place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of my best purchases. It is spacious, the fact that it comes with a built in filter water dispenser/container is going to save me money as I don’t have to buy water bottles. It looks very chic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure about side by side but it’s very roomy and we love the two types of ice and the water pitcher is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. We love the auto-fill water pitcher. and the dual ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Samsung bespoke. Very spacious inside and the beverage center feature plus two different types of ices cubes is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service is terrible - all combined, they have called me and reschedule over three times. i purchased 2 refrigerators, a microwave, a dishwasher and 98 inch tv - over 8,000 dollars - and their delivery service sucks. Honestly, a terrible experience. I bought this during black Friday and I am still waiting. I went to the store and all they tell me is to call customer service. I would not recommend these items - at least not from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JTupac,

      To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    To narrow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks nice some would even say fancy. But space inside is not convenient . Not spacious very limited to what you can store , not kid friendly .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mariateresa,

      We understand how important having an efficient refrigerator at home is. Let us help.

      Here is a link for a guide on how to organize your refrigerator; kindly click the dropdown and click the embedded words.

      Tips for an organized Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150068272) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great fridge from samsung.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a future 'garage fridge' and went with the side by side for organization purposes. Wife loved it so much that it is now our primary fridge, replacing a 4k kitchen aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of usable space. Only downside is the doors are really thick and we will have to slightly modify the kitchen to be able to push the refrigerator closer to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the sleek style. The refrigerator has ample storage space that allows for easy visualization of the contents.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Stylish look And has nice looks overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. The water dispensary is inside so our little girl cant play with it. The ice is perfect for easy access. Strongly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke double french door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. We love everything about it. The door chime is kinda annoying but not a show stopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a kitchen bundle and am very pleased with all 4 items. It takes getting used to a side by side . It looks great and has features I’m still discovering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Refrigerator!! The delivery/ installers did an awesome job!! Love Best Buy and their total tech program. Great price on this item.Will always check Best But first!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! The water pitcher is on the inside of the refrigerator instead of the outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, I like it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am really enjoying this fridge. I am in love with the beverage center! I also put some tea into the pitcher to steep over night and it was great. Love all of the features and the app was easy to download. My only caution is delivery: This is a larger size so, yes if you have stairs, it will need to have the doors removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can i get some help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product terrible service at store, we looked for someone to help us for 20 minutes, that was after we looked at every fridge we needed white all but the one we bought were stainless the price was best we could find in town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with plenty of space. We have had it about a month and love the two separlte ice trays and water pitcher that autofills when the door shuts. Definitely a great buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, Best Buy made it right!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is amazing! Only thing was the pack from Samsung left small dents on the side that were covered by counters. Best Buy was more than happy to replace the item twice.

    I would recommend this to a friend