Customer Ratings & Reviews
- Model:
- RS28CB7600QL/AA
- SKU:
- 6529228
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.
This summary was generated by AI based on customer reviews.
SamsungFridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but had several problems within first 12 months of purchase. Be ware of the "10 year warranty sailing point". Only the compressor is covered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Samsung
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beverage center hasnt worked from day 1. Have to go through samsung for a year still no answer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Coby,
We know how important it is to have a fully functional refrigerator. Let us help.
Here is a link for troubleshooting steps for your water dispenser that is not working; kindly choose the one that matches and click the embedded words.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshoot/TSG10003791/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149898568) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Very poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received 3 samsung refridgerators that were BAD. One of them has moisture coming out of the side and creating MOLD. Neither Samsung nor Best Buy will work with me. I will never buy from Best Buy or any Samsung product again. HORRIBLE!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Allow us to help you with your fridge for its betterment.
The below link will help you correct the condensation from the fridge. We suggest entirely watching the instructional video included.
Condensation, moisture, or mold between the refrigerator doors:
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145889789, to help our team pull up your information.
Have a great day!
^Chrystel
AKWARD DOORS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A standard space for a Fridge is 36inches. when doors are closed it does measure 36inches but when you open the doors they stick out like 2inches on both sides and then makes that you really need a 40in opening for the fridge to fit and allow clearance for the doors to open
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, KimC.
Thank you for providing feedback on our product. Your input is valuable as we strive to improve our products and services.
Have a great day.
^Camille
Water leak right after delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They brought it to my house and it was leaking water from the inside… let’s just say I had them take it back and exchange it for a different fridge
No, I would not recommend this to a friendBespoke refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser is really hard to use. You haft to hold the door and puch the cup really hard to be able to serve you're water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Aloe
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it least than a year ago and it already broke down Samsung is sending a technician but I can take up to 10 days before someone comes a
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your frustration about what occurs with the refrigerator, MiguelC.
We suggest contacting us via the options below to speak with a live representative should you need to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Sr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the second one ice machine stoped working ice water only comes out
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure that you have an effortless experience with the refrigerator, JoeV. Let's look at solutions to get your ice dispenser working correctly.
The control panel and dispenser wiring harness may not be appropriately connected when this happens. Please click the link and hyperlinks and watch the instructional video for tips.
Only water comes out when I try to dispense ice:
https://www.samsung.com/us/support/troubleshooting/TSG01109814/#only-water-comes-out-when-i-try-to-dispense-ice
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146647111, to help our team pull up your information when you message us.
Have a great day.
-John
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not as white as looks in pictures, the Ice maker is not automatic
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlfonsoB, thank you for sharing your observation on your refrigerator. Let's go ahead and get the details you need.
Your fridge has a built-in ice maker. Please see pages 49 to 51 under the "Ice maker" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf
Should you need more assistance with the white color of your fridge, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146788670) to help our team pull up your information.
Have a great day.
^Camille
Would not get cold
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with losing everything cold and frozen!!!
No, I would not recommend this to a friendYes, purchase this model.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Automatic door sensors are too close to each other— both oftentimes open together. The refrigerator automatic door sensor is very handy, especially when both hands are full. If you have arthritis in your hand, the doors open for you automatically. 2. Would like the option of no ice maker in freezer; I would prefer storage space. 3. New grayish color NEVER shows finger marks— love that feature. 4. Both freezer & refrigerator has an outside night light— don’t have to turn on kitchen light when I need to get something out of either side when it is dark. 5. If your hand accidentally opens either door, either side closes itself automatically. 6. If a child/ or person leaves either side open, there is an alarm that lets you know the door was left open longer than it should have been. Cold water dispenser on fridge door, easy access for a shorter person and I use it to close the door. Overall, the refrigerator is sleek & streamlined. The manufacturer has to raise the automatic freezer door opener. Both sides are set by the manufacturer, although there are push buttons on the door. The only reason I didn’t give it a 5 was because of the automatic sensors too close to one another.
I would recommend this to a friendBespoke Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung refrigerator. It works so well and all my food products stay nice and cold. The ice maker is wonderful and produces 2 types of ice cubes. It has 2 night lights.
I would recommend this to a friendSo happy with it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an impressive fridge! We almost went with the model that didnt have the beverage center and SO glad we didnt! Super sleek and so much room. We are absolutely happy with it so far
I would recommend this to a friend- Pros mentioned:Overall performance, Water dispenser
Side by side fridge and freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and great looking fridge and love the pitcher of the water inside it
I would recommend this to a friend Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. Its deep, its very roomy and its well made. Im so happy with my purchase
I would recommend this to a friend- Pros mentioned:Design
Samsung Bespoke side by side smart refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Bespoke side by side smart Refrigerator with white color Glass…I have 3 Samsung refrigerators now …Love them all…very good Quality and design…and the Best Buy delivery team was Excellent. I bought 2 Samsung refrigerators from the Best Buy. I thank you for the Best Buy delivery team!!!
I would recommend this to a friend - Pros mentioned:Water dispenser
Looks Expensive Great Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Fridge. Our french door was dying and we decided to go side by side. Got tired of piling all our frozen goods on top of each-other. Self filling pitcher is slim. Two types of ice, with water dispenser. Only complaint is it does not come in grey glass. Love the app as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Bespoke side by side refridgerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refridgerator! The white glass is really hip and looks really nice in our mobile home. We love that it is a smart Fridge and the features on the doors where you tap to open is excellent. Also, we love the two choices on sizes of ice that it makes. Great prices for this beauty. LOVE LOVE LOVE!!
I would recommend this to a friend The delivery went very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was very nice and he explained everything to me about my refrigerator. Add a title, I don't know how
I would recommend this to a friend- Pros mentioned:Water dispenser
Fantastic features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The beverage center, two size ice cubes, Wifi access, white glass doors and many more.
I would recommend this to a friend
