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Customer Ratings & Reviews

$1,699.99
Save $370
Comp. Value: $2,069.99

Customer reviews

Rating 4.7 out of 5 stars with 673 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 673 reviews
  • Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase . Installation went very smoothly. Only issue was the missing shelf but that was addressed and sent me a new one within a week.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good function .I liked the refrigerator at a very good price and stylish design at the Best Buy store. I wish it was four doors but that's a bit disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Massive upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this monster! Love everything about it so far. FYI for anyone else buying… do not panic that your ice maker is not working after 7hrs, as it takes a good 24-30hrs to start producing ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid size fridge on a budget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier! The water/ice maker feature is wonderful! The size is just right for our family of 3. We did purchase it because the unique look caught our eye on the showroom floor. It looks even better in our kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and works great! Love that it’s spacious too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with is refrigerator. Lots of space and I love the different ice

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great and works great! i love the double ice and water features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. I love where the water dispenser is for my younger kiddos, they can reach it really easily! We love the look of it too!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fride is very nice and has a really elegant presentation. There is no need to do any other decoration, but the only thing i can see is happening is that everytime you opened up one of the doors automatically the other door opened as well so if yoi don't noticed you will leave one door open

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the designs, the beverage station and most importantly how easy it is to take apart for cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect! I love it! So roomy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge. Looks great. Is quiet. Things are easy to get at on the shelves. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and functional Bespoke design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional design. This appliance met all our expectations and after 1 week has performed perfectly. The installers (Angel and partner) were very friendly and helpful working with our unique house and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size just what our family needs water dispenser is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung Refrigerator! Highly recommend this brand and model. Our daughter is so excited she named ours "Sammie!"

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge. Auto closing doors, easy door opening and open large shelving. Ice tray for 2 size ice cubes. Works quite… I have to say these details make such a difference. Kudos to Samsung engineers!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Happy with this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s great!Two kids of ice.Touch to open!Sleek looking!Stays nice and cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winter is coming! Behold, the north wind blows a chill, the chill flows and covers all in its coolness. Crystal clear ice, crystal clear waters are flowing as if from a glacier. But wait, that’s no glacier, that’s my new Samsung side by side! It’s awesome. Love the inside door water pitcher. Very spacious. Best Buy delivery team did a fantastic job! Very professional and friendly. Would definitely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst fridge in existence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading over review after review, I was excited to purchase this refrigerator. The first 3 months were great. Worked like a dream, until we'd had a bad storm. The ice maker wouldn't make ice, the water wouldn't come through and the freezer stopped working. I lost a good bit of food and things happen, so I wasn't worried about it. After going through Samsung since it was under warranty they came out a couple of days later to fix it. According to the tech, the bad storm must have shorted the motherboard in my fridge. Fast forward 10 months later, I get a notification on my phone about my freezer being unusually high temp. Thermal temped it and it was at 40 degrees. Went through support and they had me hard reset it and wait 4 hours before they could continue to assess the situation. Mind you at this time it was a little after midnight. Thankfully that solved the issue and I continued on my way. Fast forward not even a month later and the same situation happens again! It's 2pm and I'm at work. Thankfully my wife was there and I guided her through the steps. Nothing worked. Now the fridge and freezer won't work and the water won't dispense. When I got home I contacted Samsung and went through the exact steps. They then told me that they could send a tech but it would cost me for them to send out a tech and for parts. I stopped them right there and said I could send proof that I have a 2 year manufacturer warranty. Needless to say they didn't budge. This is where big brother best buy comes in to save the day! I will continue being a customer here and probably shop more here. They understood my frustration and offered to replace the fridge because it was STILL UNDER WARRANTY. I can't thank best buy enough. I didn't know what I was going to do with a 250lb paperweight. Needless to say, I won't ever buy another Samsung appliance again. Tl;dr Fridge died on me 3 times within a year, Samsung support sucks and best buy saved the day. Thanks again best buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dismay about your overall experience with the refrigerator.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the replacement. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Samsung Side By Side Refrigerator White Glass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and nice design overall, price was also amazing.

    I would recommend this to a friend