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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,069.99

Customer reviews

Rating 4.7 out of 5 stars with 656 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 656 reviews
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love functionality, design is very spacious and the beverage combo it my fave .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with Samsung refrigerator, very stylish, looks very well with my withe kitchen cabinets. Also, very quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and good price, beautiful color, different size ice makers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Love the sleek look. Fits beautifully in even a traditional looking kitchen. Equally entranced with the ice maker and beverage center. Lots of space for a well organized refrigerator and freezer. We will see if it lasts longer then my Kitchenaid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung Refrigerator! Highly recommend this brand and model. Our daughter is so excited she named ours "Sammie!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great the product holds more that I thought it would with it not being a 4 door refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the automatic opening doors feature, it makes it super easy to open the doors

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good function .I liked the refrigerator at a very good price and stylish design at the Best Buy store. I wish it was four doors but that's a bit disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and functional Bespoke design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional design. This appliance met all our expectations and after 1 week has performed perfectly. The installers (Angel and partner) were very friendly and helpful working with our unique house and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service! the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! good quality! and the best costumer service! Ryan help me to get the best decision!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge. Auto closing doors, easy door opening and open large shelving. Ice tray for 2 size ice cubes. Works quite… I have to say these details make such a difference. Kudos to Samsung engineers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and works great! Love that it’s spacious too

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Beautiful but issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous fridge. It seems scratch resistant. So much room. The only issue is the door clearance. They open so wide. We had to return because it made a weird cranking sounds every hour. We didn't install water and I believe this was the sound for the water being transitioned to the ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Suzanne,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fride is very nice and has a really elegant presentation. There is no need to do any other decoration, but the only thing i can see is happening is that everytime you opened up one of the doors automatically the other door opened as well so if yoi don't noticed you will leave one door open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish with nice practical features. Easy access.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door design makes it eady to open with less risk of door failure as I’ve experienced with other friges from other makes. Handles can break off but these doors do not have handles but easy to access door slots. I prefer this ice maker system to door dispensers. It is easier to measure ice using the included scoop and less messy than having it splash into my cup. Time will tell but it seems it will be more durable and easier to maintain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst fridge in existence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading over review after review, I was excited to purchase this refrigerator. The first 3 months were great. Worked like a dream, until we'd had a bad storm. The ice maker wouldn't make ice, the water wouldn't come through and the freezer stopped working. I lost a good bit of food and things happen, so I wasn't worried about it. After going through Samsung since it was under warranty they came out a couple of days later to fix it. According to the tech, the bad storm must have shorted the motherboard in my fridge. Fast forward 10 months later, I get a notification on my phone about my freezer being unusually high temp. Thermal temped it and it was at 40 degrees. Went through support and they had me hard reset it and wait 4 hours before they could continue to assess the situation. Mind you at this time it was a little after midnight. Thankfully that solved the issue and I continued on my way. Fast forward not even a month later and the same situation happens again! It's 2pm and I'm at work. Thankfully my wife was there and I guided her through the steps. Nothing worked. Now the fridge and freezer won't work and the water won't dispense. When I got home I contacted Samsung and went through the exact steps. They then told me that they could send a tech but it would cost me for them to send out a tech and for parts. I stopped them right there and said I could send proof that I have a 2 year manufacturer warranty. Needless to say they didn't budge. This is where big brother best buy comes in to save the day! I will continue being a customer here and probably shop more here. They understood my frustration and offered to replace the fridge because it was STILL UNDER WARRANTY. I can't thank best buy enough. I didn't know what I was going to do with a 250lb paperweight. Needless to say, I won't ever buy another Samsung appliance again. Tl;dr Fridge died on me 3 times within a year, Samsung support sucks and best buy saved the day. Thanks again best buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dismay about your overall experience with the refrigerator.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the replacement. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with is refrigerator. Lots of space and I love the different ice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect! I love it! So roomy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great and works great! i love the double ice and water features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales representative was very helpful with helping me choose a fridge

    I would recommend this to a friend